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Fuzzy Based Analysis for Behavioral Factors (Altruism, Courtesy, Sportsmanship, Civic Virtue, and Conscientiousness) to Investigate Impact of Gender on Organizational Citizenship Behavior (OCB)

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Submitted:

28 May 2019

Posted:

29 May 2019

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Abstract
This paper aims to investigate impact of employees’ gender on OCB as per the employees’ perception in Jordanian governmental hospitals. A convenient sample of 126 employees working in the three main governmental hospitals in north of Jordan has been taken for the purpose of this study. The collected data includes linguistic terms that suffer from uncertainty which, in turn, cannot be dealt with traditional numerical values. The result prove that gender impact on OCB has shown statistically significant differences at (α=0.05) as far as altruism, courtesy, and civic virtue are concerned; and this variable stands in favor of males with the total score of 0.011%. Similarly, as far as the effect of age factor on OCB is concerned, there have been statistically significant differences at (α=0.05) in relation to courtesy, sportsmanship, and civic virtue with the total score of 0.27%. Finally, the results provide a baseline data for further studies which may contribute more significant in the field of OCB.
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Subject: Social Sciences  -   Behavior Sciences
Copyright: This open access article is published under a Creative Commons CC BY 4.0 license, which permit the free download, distribution, and reuse, provided that the author and preprint are cited in any reuse.
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