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WhatsApp as an ICT Tool in Higher Education- a Survey During COVID Pandemic in the State of Goa

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Submitted:

06 May 2021

Posted:

10 May 2021

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Abstract
The Coronavirus outbreak that began in December, 2019 became a worldwide pandemic by March, 2020. The education industry had to adapt to this new change in a speedy and most feasible way by shifting to virtual classes over the internet and other available resources. WhatsApp has turned out to be a boon in academic’s section where in all the teachers have their own subject-wise groups on the said application. This not only helps them to share the necessary information resources but also to have discussion regarding the subject matter. On the other side, this application allows easy access for the students to all the resources shared by the teacher, and they can share their assignments without much difficulty with their subject teachers. Therefore, it has become a primary tool for conducting teaching, learning and evaluation online. The researchers have tried to analyze impact of online classes and the efforts required by the students to learn online with the help of survey conducted with the sample size of 514. The survey questionnaire was grouped into 4 categories namely; Opinion on Information and Communications Technology (ICT) based Teaching, Changes in communication behavior due to ICT using WhatsApp, the main hindrance for integration of ICT (Information Communication Technology) in the teaching-learning process and disadvantages of using ICT for teaching and learning.
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Subject: Social Sciences  -   Education
Copyright: This open access article is published under a Creative Commons CC BY 4.0 license, which permit the free download, distribution, and reuse, provided that the author and preprint are cited in any reuse.
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