Introduction
Paramedics in British Columbia (BC) manage an incidence of drug-related harm that is unmatched by any other paramedic service in Canada [
1]. In 2021, BC paramedics attended 35,525 drug poisoning events, a 31% increase from the previous year, and an 189% increase from 2015, prior to the announcement of a public health emergency by the provincial government [
2]. Since this declaration, more than 11,000 BC residents have died due to illicit drug toxicity, and in 2022 drug poisoning deaths account for more deaths than homicides, suicides, drownings, motor vehicle incidents, and fire related deaths combined [
3].
Although paramedics play an important role in the resuscitation phase in their response to a toxic drug event, their role in the post-resuscitation phase, where they must support the patient’s next steps in navigating the healthcare system means they are uniquely positioned to reduce drug-related harm [
4]. People who experience an out of hospital drug poisoning event who are not conveyed to the emergency department (ED) are at a significantly higher risk of short- and long-term mortality [
5,
6,
7], and in BC approximately 50% of such calls currently refuse ED conveyance. As such, it has never been more important for paramedics to be empowered to act as system navigators, offering alternative destination pathways, and concurrent harm reduction initiatives and programs [
8]. Despite this, in some areas that have introduced harm mitigating programs paramedics appear to express polarizing views on their utility, describing sentiments that initiatives such as NLB (Naloxone Leave Behind) are not feasible, and do not decrease drug-related deaths [
9].
Further, paramedic students demonstrate significantly lower levels of empathy for people who use drugs than any other patient population [
10,
11,
12] which in general tends to decline further as their training progresses. This is a cause for concern, and it remains unclear what influence entry to practice education has on paramedics’ empathy towards people who use drugs. Empathy can be taught and developed, yet this is not routinely included in paramedic curricula in Canada [
13].
What is included in paramedic education in Canada is an emphasis on linear responsive models that prioritize patient stabilization and transportation in the out-of-hospital setting [
14]. The curriculum in general poorly represents complex, contemporary practice, which is a cause for concern, considering the evolving demands of paramedic work, including their involvement in public health crises they weren’t best prepared for [
15,
16]. A narrow focus on the medical aspects of drug use ignores the complex social and structural determinants of health that influence drug use patterns and outcomes [
17]. These individuals often face a range of intersecting health and social challenges, such as poverty, mental illness, social isolation, and homelessness, that may exacerbate their drug use and increase their risk of drug-related harm [
18].
Therefore, a more comprehensive, holistic approach that addresses the complex health and social needs of people who use drugs is necessary [
4]. We aimed to investigate potential contributors to healthcare provider-based stigma in paramedic education and determine whether current paramedic education in BC adequately prepares paramedics to provide holistic care for people who use drugs. Identifying gaps in paramedic education is crucial to enable paramedics to play a more significant role in reducing drug-related harm in BC.
Results
A total of 44 documents were identified, procured, and analysed, comprising 42 curriculum documents, the NOCP, and the textbook. For the NOCP, we analyzed one document (NOCP main document), for the textbook, we analyzed a total of five chapters: Chapter 3 (Public Health), Chapter 13 (Principles of Pharmacology), Chapter 14 (Medication Administration), Chapter 27 (Toxicology), and Chapter 28 (Psychiatric Emergencies) were analysed. Text phrases pertaining to drug-related substance use were discovered in 22 of these documents. Only one of 22 documents described harm reduction as a component of paramedic practice.
Using Braun and Clarke’s framework for reflexive thematic analysis, we developed four themes.
The Paramedic Role: Acute drug poisoning events are the only time paramedics can intervene
Patient Population: People who use drugs are often violent and represent a safety risk to paramedics
Words Matter: Stigmatising messages are overtly and covertly delivered to paramedic students
Models of Care: Lack of holistic, patient-centric, and trauma-informed practices.
Figure 1.
Thematic Analysis.
Figure 1.
Thematic Analysis.
The Paramedic Role: Acute Drug Poisoning Events Are the Only Time Paramedics Can Intervene
There was a universal focus on resuscitation as the paramedic role in caring for people who use drugs. Despite paramedics encountering people who use drugs in many settings and contexts, the only one described by the documents was in the setting of an acute drug poisoning, normally described as an ‘overdose’. From a clinical perspective no content addressed the treatment of a patient in acute illicit drug withdrawal. Phrases and words were extracted if they pertained to care provided during an acute drug poisoning event (See
Figure 2).
The 2011 NOCP included a new competency area for health promotion and public safety. Despite this, no competencies within the document included drug-related harm reduction or expanding contexts of paramedic practice. Further, the recognition and treatment of acute
withdrawal was not included in the document. Within the “Toxicological Illness” section of the NOCP, drug-related substance addiction, overdose prevention, harm reduction, screening, and acute withdrawal were not described. The phrase "toxicological syndromes" was used throughout pertaining specifically to drug poisonings and did not discuss or reference substance use or addiction outside of this context.
Other texts focused solely on patient assessment and treatment of a person experiencing a drug poisoning event with little mention of the paramedic role outside of this response. Drug poisoning response curriculum included and highlighted a step-based approach that focused on airway management, quality ventilation, and the administration of naloxone to restore patient respiration. Curriculum documents introduced students to drug paraphernalia, including different drug presentations, and drug supplies.
Despite the increasingly toxic and unregulated supply of illicit substances that exist in British Columbia, little drug-related educational content addressed this contamination. When articulating the role of the paramedic in the drug poisoning crisis, texts described “the rapid recognition of opioid overdose followed by appropriate treatment” as a cornerstone. Statements that included patient education and identification of “those at risk of opioid abuse” suggested that paramedics do have a greater role to play, however these statements were not expanded upon.
The emphasis of drug-related response discovered within the texts is placed on opioid reversal and management, with significantly less attention on the care of people who use non-opioid illicit substances such as methamphetamine, cocaine, and other drugs. Care for special populations that include approaches to youth who use drugs, or elderly who use drugs was not discovered in any of the documents.
Patient Population: People Who Use Drugs Are Often Violent and Represent a Safety Risk to Paramedics
Several phrases that spoke to the hazards and risks that paramedics may be exposed to whilst caring for people who use drugs were included. Although most scene hazards pertained to risk of patient combativeness or violence, some documents included environmental hazards including exposure to sharps, such as used needles.
Figure 3.
Word Cloud for Theme Two.
Figure 3.
Word Cloud for Theme Two.
Many phrases made broad sweeping statements surrounding the relationship between illicit drug use and aggressive and dangerous behaviors. (Note that throughout this manuscript, the emphasis in quotes is ours)
“Aggressive and dangerous behaviors are often caused by the use of illicit drugs” (5, p.1466)
Fear-inspiring statements were discovered.
“Be aware that patients who have taken an overdose may be extremely dangerous” (5, p.1406)
“Their behavior can quickly become violent, so always be mindful of your exit strategy when on scene. Do not hesitate to ask for law enforcement support if the scene seems likely to destabilize.” (5, p.1414)
Prejudice towards the use of stimulants in the absence of supporting evidence or pathophysiological explanations or grounding were included.
“In addition to the threat from bystanders, the risk of a patient becoming aggressive is always present, particularly when cocaine or methamphetamines are involved.” (5, p.507)
Some statements imply stigmatising assumptions broadly about people who use drugs such as their mental state and their inherent risk of threat.
“Such people are often paranoid, emotionally unstable, and almost always armed, making them a far more serious threat than an average patient with a non–drug-induced behavioral emergency.” (5, p.507)
Documents further described the relationship between patient violence and paramedic care, and at times emphasized the risks that people who use drugs pose to paramedic safety by using inappropriate humor. One example was a PowerPoint slide that referenced a children’s book titled “Go to sleep” on the topic of people experiencing stimulant related drug poisoning. The slide included expletives and implied that people experiencing stimulant poisoning will likely need to be sedated by paramedics.
Words Matter: Stigmatising Messages are Overtly and Covertly Delivered to Paramedic Students
Stigmatising messages were discovered in the included documents in both overt and covert ways. Specifically, messages were considered stigmatising if they used language no longer accepted as person-centered or trauma-informed, or where covert assumptions or statements were made (NIDA). Covert assumptions were defined as statements that implied negative connotation without explicitly stating such.
Figure 4.
Word Cloud for Theme Three.
Figure 4.
Word Cloud for Theme Three.
Our analysis led to the discovery of inferences regarding people who use drugs who were often referred to as drug “abusers”, “misusers”, and “addicts”.
Substance use was often referred to as substance “abuse”. Abuse is no longer accepted as holistic terminology, as it has been found to have a high association with negative judgements and punishment (Kelly and Westerhoff, 2010).
“Human beings have a long history of abusing drugs.”
“You are almost certain to encounter patients who abuse medications.” (5, p.639)
“Drug-seeking” behavior is mentioned as common in people who use drugs, without much to qualify what this means in the out-of-hospital setting and its relevance to care provided by paramedics. In some instances, associations are made between socioeconomic status and substance use.
“Understanding the complex nature of substance-related disorders is your first step in providing professional, competent, and compassionate care to all affected people, from the homeless drug addict to the substance-dependent businessperson” (5, p.1476)
Despite this language, there are notes within the document that suggested facilitating classroom discussions regarding stigma, and professionalism whilst caring for people who use drugs. This suggests that conversations are indeed taking place (or at least are intended to take place) surrounding the intersectionality between mental health, addiction, and drug-related stigma in the classroom. What these conversations sound like, or the conclusions those participating in them come to, we don’t know.
“Discuss stigma and mental health associated with addiction.”
“Watch Video: ‘Bringing Out the Dead’. Discussion: Professional or not?”
The use of person-first language was almost entirely absent from the included texts except for one statement. The statement also emphasized the risk this patient presentation poses to paramedics without any complementary statements explaining the causes of an “acute psychotic break”, or how to care for this presentation.
“A person with a drug addiction experiencing an acute psychotic break poses its own unique threats.” (5, p.1457)
Models of Care: Lack of Holistic, Person-Centered, and Trauma-Informed Practices
Language within all included documents was found to be largely biomedical in nature. Deviations from biomedical terminology existed in only eight phrases which were coded as representing holistic care options. Phrases were considered holistic if they addressed the person who uses drugs with respect to the social determinants of health, not the drug use itself, and if the focus of care was placed outside of the response to the drug poisoning event alone (see
Figure 5).
Despite the language within the texts being predominantly biomedical and responsive, some holistic messages were observed. Examples of paramedics leading the expansion of their role to a more holistic entity are included in the reporting of a public awareness campaign named “Stop Heroin”, where one paramedic describes her role as being historically limited by its responsive model.
“When it comes to drug use and overdoses, EMS has always been ’reactive.’ Someone overdoses, we give Narcan, transport.” (5, p.81).
The campaign was started and led by a paramedic who felt limited in her role.
“I decided that, as the organization that sees these situations firsthand, we should be part of the conversation, and hopefully, have a hand in developing a meaningful solution to the problem that is plaguing our county”. (5, p.81)
The documents hint at holistic and integrative approaches to care of people who use drugs.
“Determining the most effective treatment for substance-related disorders requires an integrative approach of examining the social, biologic, cultural, cognitive, and psychological dimensions of the problem.” (5, p.1476)
“Discussion about Addiction vs. Dependence in context of opioids and alcohol”
“Apart from the physical effects of substance abuse, addiction carries a social stigma that can lead to feelings of isolation, paranoia, and depression” (5, p.1403)
Instead of exploring these approaches however, responsive, and resuscitative models of care are reemphasized, and at times further care is downplayed as being outside of the paramedic’s scope.
“As a paramedic, you may be unable to explore all these areas during a short transport to the medical facility, particularly because much of your time will be devoted to ensuring the safety of your crew and managing the patient’s ABCs.” (5, p.1476)
Although there were statements within the documents that addressed titrating naloxone doses to avoid precipitation of acute withdrawal, the end goals appeared to be anchored in preventing the risk of violence, and less about avoiding uncomfortable symptomatology.
Discussion
Paramedic-led harm reduction approaches face barriers to their implementation due to stigma and low empathy scores among paramedic trainees for people who use drugs [
11,
13,
21,
22]. We sought to evaluate if stigma and preconceived negative perspectives of people who use drugs existed in paramedic curriculum documents in BC. We analysed the curriculum from two paramedic education institutions, a core textbook, and a national competency document. Our analysis highlighted that the paramedic role is described as limited by drug poisoning response and management, people who use drugs are often portrayed as violent and representing a safety risk to paramedics, stigmatising messages are overtly and covertly delivered to paramedic students, and there is a significant lack of holistic, person-centric, and trauma-informed practices introduced to paramedic students within the intended curriculum.
Whilst opioid toxicity reversal and drug poisoning response remain essential, paramedics are increasingly responding to events where co-intoxicants complicate reversal, leading to multiple high doses of naloxone administration, and unresolved coma, despite complete opioid toxidrome reversal [
28,
29,
30]. Drug contamination or adulteration notwithstanding, out-of-hospital treatment of a drug poisoning event has time and time again proven insufficient in reducing drug-related harm and mortality [
31,
32]. This is evidenced by soaring death tolls as reported in the British Columbia Coroner Service (BCCS) Death Review Panel which highlighted that illicit drug toxicity is the leading cause of unnatural death in the province [
3]. Equally alarming is the climbing frequency of non-conveyance to the ED by paramedics following a drug poisoning event and the correlating increases in risk of short- and long-term mortality [
6,
8]. Lending to concerns around non conveyance is the decreasing prevalence of 911 activation by the community of people who use drugs [
33].
As the degree of drug toxicity and drug-related mortality increases whilst the incidence of 911 calling and ED conveyance decreases, the opportunity for paramedics to enact holistic models of care that include harm reduction programs is narrowing. A shift is required to recalibrate the focus of the paramedic role in caring for people who use drugs, one that is currently not reflected in, (and may indeed be hindered by) paramedic student education as explored in this analysis. The description of these responsive models of care is further limited by the focus placed on resuscitation. Under-explored areas of response include care of people who use non-opioid illicit substances, targeted approaches to care of youth, elderly, and Indigenous patients, and care of patients in acute withdrawal.
Missing entirely from the findings of our analysis is the opportunity to expand on the downstream negative effects of leaving a patient who does not wish to be conveyed to the ED in acute withdrawal. The pathophysiological milieu that manifests as a person is placed into acute withdrawal, and how this impacts a paramedic's perception of their presentation is worthy of consideration in the curriculum. Similar attention should be placed on why these symptoms arise and how, for example, neurochemical changes that take place may be perceived by the paramedic as unappreciativeness, or violent and aggressive predispositions.
The increasing incidence of violence against paramedics and occupational risks has been described as a serious public health problem [
34,
35,
36,
37] While paramedic safety should take utmost priority, curriculum developers must be mindful with their choice of language, being careful not to use language that generalizes, or make assumptions about an entire patient demographic [
38,
39]. The use of absolute and definitive language around patient violence has the potential to create negative associations for paramedic students. Statements such as “
these patients are almost always armed” or “
aggression is almost always caused by drugs” has the potential to cause preconceived ideas that may strain the relationship between the paramedic and people who use drugs prior to any actual patient encounter. Because of these preconceived notions regarding violence, paramedics may begin their interaction with people who use drugs “on edge”, potentially leading to a demeanor that could be inadvertently perceived by people who use drugs as negatively authoritative or non-empathetic [
40]. Of course, it is not words alone that influence how communication is perceived; negative tone, closed off body language, or general approach that may come off as disapproving or judgmental may all contribute to a negative interaction, regardless of the words used themselves [
41]. Additional education related to communication and the importance of language with special respect to those who may have had previous negative interactions with the public safety or health care system may be beneficial. Without such additional education, paramedics may be unaware of how their language is being perceived. Not only are students being taught a medical language by which to communicate, they are further being taught occupational language norms by which they will eagerly adapt into their own vocabulary.
The utilisation of person-first and inclusive language creates an environment where people feel like they can seek assistance when required [
42]; however, we found the use of person-first language within this analysis was almost non-existent. Inversely, when people are spoken to or about in ways that may be perceived as dehumanizing, they are less likely to reach out for help, and are more likely to use drugs alone placing them at higher risk [
43]. It is important to consider that not all stigmatising language is intentional or overt, and that the intent of the message is not always the impact, especially in patients who may have long-standing experiences of intergenerational trauma, and discrimination [
44]. The use of person-centric and trauma-informed language will be essential in the shift towards holistic models of patient care delivery and should be reflected in curriculum documents [
45].
By introducing such concepts into paramedic education, we can begin to offer opportunities for paramedics to positively influence the journey of people who use drugs through the healthcare system. Initiatives such as alternative care pathways, take home naloxone programs, and treatment of acute withdrawal have the potential to not only reduce patient harm, but to reduce the harm bestowed upon paramedics performing a role that is increasingly perceived as restrictive, limiting, and ineffective. The effects these models of care have on resilience, compassion, and empathy have been described in qualitative analysis across the globe. Locally this was demonstrated by Williams-Yuen et al., (2020) who evaluated the ways BC paramedics experience the overdose crisis [
32]. Paramedics described an emotional burden associated with the ongoing crisis, correlated directly with one’s capacity to help. Because paramedics begin expressing diminished levels of empathy for people who use drugs long before they begin clinical practice, it is timely to ensure curriculum integrates education on empathy, emotional burden, moral distress, and we suggest holistic models of care that involve harm reduction may combat many of these distressing associations.
Involving people who have lived and living experience of drug use in the co-design of programs that involve their care is a meaningful way to address gaps in curriculum design [
46,
47,
48]. Patients, as the end users of paramedic services, play an important role as stakeholders in directing their goals of care more broadly. Engaging the patient voice in health professions education can enrich the educational experience whilst promoting justice and empowering a compassionate approach amongst health care providers [
49]. Efforts to engage patients should be considered early, to avoid any unintended tokenistic views or perceptions. Engagement with marginalized and underserved populations should be driven by principles of ethical engagement, and in general, should be compensated opportunities [
50].