1. Introduction
Physical activity (PA) in middle-aged and older adults (>50 years) (MAOA) is a topic of major interest and concern for governments worldwide, given its high benefits for public health [
1,
2,
3]. The last decades, a wide range of interventions that aim to stimulate PA in MAOA have been developed (including eHealth interventions), and ample evidence has demonstrated the effectiveness of such interventions [
4,
5,
6,
7,
8,
9]. The impact of PA interventions on public health however, is not only determined by their effectiveness, but also on their reach and use; when MAOA do not become aware of the existence of an intervention or when they are not triggered to participate in an intervention, the demonstrated effectiveness comes to no avail [
10,
11]. Although the issue of high non-participation in PA interventions among MAOA is well-documented, most research so far seems to focus on demographic characteristics as possible explanations for non-participation, but not on explanations that may lie within how communication about the intervention is shaped [
12,
13,
14,
15,
16,
17]. More knowledge in this area is essential because unless PA interventions are adopted on a larger scale by MAOA as they have been so far, interventions won’t sufficiently contribute to positive outcomes in the process of healthy aging: in an aging society, large scale implementation and adoption of health aging interventions, such as PA interventions, are essential in order to keep public health affordable.
Recruitment strategies can be defined as ways of persuasive communication designed to inform specific target populations about the existence of a certain intervention, and to induce the target population to participate in that intervention. For this, attitudes and actions of the target population regarding PA and PA interventions need to be addressed. A guiding framework in persuasion communication is provided by McGuire’s framework for persuasive communication [
18]. Most research so far however, seems to have been done into applying McGuire’s framework in designing public health campaigns [
19,
20,
21]: to our knowledge research into the utility of this framework when designing communications around PA interventions targeting MAOA is scarce. We postulate that, as both persuasive communication in public health campaigns and recruitment strategies strive to change or use attitudes and actions of large groups of people, McGuire’s framework is also suitable to be applied in designing recruitment strategies. The aim of the current paper is to use this framework to explore MAOA’s perceptions of recruitment strategies for PA interventions in general: the latter is especially relevant in ageing societies as such interventions have the potential to reach a large part of the target population at low costs [
22,
23], but adoption may still be challenging for MAOA, especially for the oldest old [
24,
25].
McGuire’s framework [
18] enables a thorough evaluation of potential communications and can thus facilitate designing recruitment strategies that will lead to the desired behavior. The framework consists of a matrix with communication factors and response steps. The communication factors can be seen as components out of which the recruitment strategies can be constructed in order to change attitudes and actions. The response steps, are consecutive stages of information processing, including attentional, cognitive and decision-making steps, that the recruitment strategies must elicit in the target population for the persuasive impact to occur. As most of the communication factors are within the influence of the intervention owner or intervention implementer, these can be attuned. When attuned correctly, the target population will go through the stages of the response steps with the result of performing the desired behavior. The communication factors are 1) the source of the communication; 2) the message factors in the communication; 3) the channel used to distribute the communication; 4) the receiver of the communication and 5) the target behavior. Combined, the above results in information on who (source) says what (message) how (channel) to whom (receiver) regarding which action (i.e., the target behavior of actually participating in an intervention), on which we’ll elaborate below.
The source of the communication refers to the characteristics of the communicator that conveys the message, which comprises the number of sources, unanimity, attractiveness, credibility and demographics. For example: local municipalities may be seen as credible sources for information on PA interventions, which image can be strengthened if also a general practitioner is positive about a PA intervention. With regard to the message factors in the communication, the type of appeal and information, repetitiveness, inclusion and omission can play an important role. For example: a message may be found more appealing if not only information on physical benefits of PA is included in the message, but also the benefits for mental and social health. For the channel used to distribute the communication, modality, directness and context are relevant. For example, the oldest older adults may find social media less appealing than local newspapers. Factors that are relevant regarding the receiver of the communication include demographics, ability, personality and lifestyle. For example, people that have always been physically active may have a different opinion on PA interventions than those with a limited PA capital. Finally, the target behavior, i.e., actually performing an action to start participating in an intervention comprises subjects such as immediacy or delay, prevention or cessation, direct/immunization. The examples described above are merely suggestions of elements that can be addressed within the communication factors of McGuire’s framework: it is not a complete overview, nor does it appear to have been previously researched as to which elements are most important.
As a recent scoping review [
26] has recently shown, the matter of engaging target populations in PA interventions needs further research. The goal of this qualitative study is to use McGuires’ Persuasion Communication Framework to enhance our understanding of the perceptions of MAOA regarding recruitment strategies. Our research question is how persuasion communication knowledge can deepen our understanding of how communication on PA interventions for MAOA should optimally be shaped. Our objectives are to identify the features of the source, message factors, channels, receiver characteristics and target behavior that MAOA prefer in recruitment strategies. Our study can provide insight into how MAOA can best be reached for interventions and can thus contribute to improved implementation of PA interventions: when PA interventions are implemented optimally, they can have a better impact on the process of healthy aging.
3. Results
A total of 39 MAOA were interviewed, of which 27 were female and 12 were male: gender categorization was based on visual cues or perceived physical characteristics. Age ranged between 50 and 91 years (MD 69.46; SD 7.07). Taking into account the generally accepted age limits for middle aged (50 trough to 64) and older adults (65 and older) [
37], 14 participants were middle-aged and 25 were older adults. For educational attainment the distribution was 30.77% high, 51.28% medium, 12.83 % low, and 5.12% unknown. The majority (64.1%) perceived themselves to be sufficiently active in daily life. The main results obtained from the interviews describing the perceptions of MAOA regarding recruitment strategies can be categorized into the five communication factors of McGuire’s theory: besides these communication factors, no other themes emerged.
3.1. Theme 1: Source
Regarding the source of the recruitment strategies (i.e., the characteristics of the communicator that conveys the message), the consensus from participants was that the general practitioner (GP) and physiotherapist are very suitable sources of information about PA interventions, as they are considered to be trustworthy, reliable and knowledgeable. “The GP of course, or the physiotherapist, they would know best, if being active is good for you, if you should move more, they can judge that”. (participant #16).
When inquired about their perception of universities as a source, participants indicated a lack of perceived connection with universities. “Universities really don’t mean anything to me, I think I just don’t find that appealing, I feel no bond with a university”. (participant #1).
This observation similarly extended to the local council; despite the legal mandate for Dutch municipalities to promote the well-being of their residents, the large majority of participants appeared unaware of this role and indicated that intervention messages from them would be regarded as patronizing or meddlesome. “Well, if the municipality uses something to make someone do something, then I’m like: what’s behind this, what’s their underlying intention?”. (Participant #29).
Regarding celebrities as a source of information on recruitment strategies, participants displayed indifference or even expressed concerns that their involvement might have adverse effects on what was intended with the communication. Older adults exhibited less trust in commercial companies like gyms or in health care insurance companies, whereas this was less pronounced among middle-aged participants. “Definitely not commercial organizations, because then you would think, well they are making money with this”. (Participant #38).
The
participants reported that the more sources with different perspectives, the better, but an overload of would work aversive. “Yes, repetition is always better of course, because it gives the impression that it is widely supported, from all different corners”. (Participant #25).
3.2. Theme 2: Message
There was much debate about what term or label should be used to refer to MAOA. The term “People over the age of 50” was met with mixed reactions; some took the term literally as an indication for their chronological age and therefore found it appropriate, but most participants felt it not fitting as they perceive a large difference in capabilities between middle-aged and older adults. All participants expressed there can be large differences between the actual age and how they feel. “I don’t believe in age, I believe in staying enthusiastic, in joining-in, someone of the age of sixty can be in better shape than someone in the age of thirty”. (Participant #37).
Participants were opposed towards messages that use negative wording and that emphasize physical limitations or chronic diseases. Instead, messages should be framed positive and emphasize that PA interventions help individuals to optimize their well-being and that PA contributes not only to physical well-being but also mental, cognitive and social health. Words like sports or exercise should be avoided, but the term “PA” is deemed fitting. “I would prefer that the messages make clear that you can be more independent in your life because of being active, and that your cognition stays intact, and that you can keep doing what you like as long as possible”. (Participant #30).
Regarding motivations to join interventions, its important according to the participants to highlight the pleasure that PA can trigger. “A free choice and staging PA as fun, emphasizing that you are just going to enjoy yourself, instead of ‘do you know how important PA is?’… yes of course I know that!”. (Participant #19).
A clear division was seen with participants either leaning to a preference for being active with others, or to being active on their own. Those who prefer to be active with others highly value the social interaction that PA can foster, though they don’t necessarily need to be deeply involved; even casual conversations are considered sufficient. Those who prefer to be active by themselves emphasized the importance of making clear in the message that the intervention enables this. “Being active, not just for the reason of being active, but more to have contact with others, and those contacts don’t have to be intensive”. (Participant #29). “No, that’s not for me, that social aspect, not when it’s sports that I’m looking for”. (Participant #4).
Regarding the appearance of the message there was a preference for using a striking header and not too much text. When using images like photos they should be of role models that the participants can identify themselves with, i.e., people that are alike in age, gender or physical shape, though some mentioned that diversity and inclusion were also important in images. One middle-aged participant said, upon showing an image of group of older ladies strolling through a park: “This makes no sense, people in their fifties are not attracted by this, I only see people older than seventy who are totally out of shape”. (Participant #M5).
Images should be realistic, with a type of activity MAOA generally do, and pictures from real life persons (i.e., no of-the-shelf stock photos). Images with people scored better than images with objects, like walking boots.
3.3. Theme 3: Channel
Among digital channels, social media was not considered an appropriate channel by older adults, as most of them don’t use it. Those that do use it find it not suitable due to its advertisement-heavy nature. In contrast, the middle-aged had a more positive attitude to social media, but expressed doubts whether they would notice a recruitment strategy among all advertisements. “Well, I’m telling you that Facebook would work counterproductive, because you get so many advertisements that you just don’t look at that sort of messages at all”. (Participant #29).
Another distinct contrast between older and middle-aged adults emerged concerning email. The middle-aged group said they were likely to identify emails as spam, but the older adults found emails useful as a source: “You have email on your screen, you can read it all immediately”. (Participant #27).
In the printed channels, paper letters were seen as a good channel, because people can take the time to read them properly, but MAOA considered them suitable only when they were addressed personally, otherwise letters were seen as marketing and were unlikely to be opened. Paper letters or leaflets were found to be appropriate, as long as their appearance caught people’s attention sufficiently and they were not combined with other (marketing)leaflets. In the Netherlands, free door-to-door newspapers are a common way for commercial and non-commercial institutions to reach citizens of municipalities; most older adults appreciate the door-to-door newspapers, but the middle-aged do not. Some people said that they completely refuse to receive any unaddressed information (by putting a sticker on their letterbox). Paper posters in public spaces received some positive comments, but the location of paper posters seemed to be important: “It all depends on where you see that poster; if I see it at the local supermarket than I probably would pay less attention to it than if I would see it at a hospital or the physiotherapist.” (Participant #17).
Word of mouth information was in general considered a good channel for information on PA intervention mainly because it comes from someone they know: “I would be inclined to listen to that and check it out to see if it would also be something for me”. (Participant #24).
Participants didn’t find mass media appealing because of the likelihood that a campaign would go unnoticed with them. However, national magazines targeting MAOA were considered useful.
3.4. Theme 4: Receiver Characteristics
Participants highlighted the considerable heterogeneity within MAOA’s target population. They expressed that people over 50 are very divergent in their needs, wishes and potential for PA, and expressed that a target population for interventions of everyone over the age of fifty is too wide and that a subdivision, by tens for example, is much more appropriate. “The narrower you can subdivide, the better you will address people, because in all age categories I think you have specific phenomena so to say, when you are older you get worn-out hips and stuff, so it’s important to be as accurate as possible….”. (Participant #22).
The middle-aged did not find interventions specifically aimed at MAOA appealing for various reasons, such as already being active enough, wanting to be active with people close to their own age, not feeling ‘that old’, or still having a job and therefore having enough PA. In contrast, some in the middle-aged group express that having a job or an informal care-giver role for parents can hinder them in being sufficiently physically active. “You have both your family and your work, and the moment your children move out, your parents’ health starts to deteriorate, so you’re always busy with work and with caring”. (Participant #25).
The older adults conveyed that younger generations have grown up with a recreational or sports-centric approach to PA and with much more local opportunities for PA, which was less straightforward for their own generation. They also voiced concern about the apparent difficulty in motivating certain individuals to engage in PA. “If people don’t grow up with PA, you won’t get them to exercise when they are fifty of seventy, you know, at seventy they think ‘I’ve never done it so why start now’”. (Participant #24).
Most participants see PA interventions as more useful for other who they feel are less active than themselves. “I don’t think I would use an intervention like that at this moment, I don’t need it, but I have quite some people in mind for whom I think it would be really good”. (Participant #11).
A variety of physiological personals characteristics are mentioned as reasons to join a PA intervention, such as a lack of self-discipline, the need for a challenge or the social aspect. “I’m a bit of social sporter, I need to have an appointment with someone, I need that as an incentive to go” (Participant #19).
A need for autonomy is a reason that is often mentioned not to join a PA intervention: “I decide how, when, where and which distance I will walk, I can decide for myself what I like, I don’t need an intervention for that” (Participant #20).
Other incentives that might trigger participants to join a PA intervention were local availability and the ability to seamlessly incorporate it into their daily routines. “You can exercise of course, but also being active in your daily routines, or taking the bicycle when you do groceries instead of the car”. (Participant #16).
Participants express that the socio-economic status of the receiver is important to take into account, as not everyone can afford to pay for interventions. “There at the treadmill you pay €45, well then I think, let’s walk around the neighborhood for an hour, that’s for free!”. (Participant #8).
3.5. Thema 5: Target Behavior
Middle-aged adults prefer to join the intervention as soon as possible after deciding to do so; this is less important for the older adults. Participants expressed that help options like a telephone line or chat function are desirable. Registration should be as hassle-free as possible. “Having to make an account and a password, I always find that troublesome, that is a barrier”. (Participant #18).
There is a division among the participants regarding a preference for either online registration or registration by paper forms with pre-paid envelopes, which mainly seemed to depend on the level of computer literacy. Whether the questionnaire should be filled in online or on paper was also largely dependent on the level of computer literacy reported. Middle-aged adults in particular are wary of having to provide a lot of information that is considered personal when registering. MAOA display a mistrust of computer tailored advice: although computer tailored advice is generally seen as an intriguing technique, most participants express doubts as to whether computer-tailoring would really be able to provide an advice that is well-suited to the individual, and whether a face-to-face contact is not always essential. “If that advice would say ‘you should go swimming’ then I think, ‘do you know what my hair looks like after swimming?’ so then I would think, ‘thank you for the advice but we’re not going to do that’”. (Participant #19) “It’s good to know that if you become active that there is professional coaching, that you can ask things, like is this good for me?”. (Participant 337).
Computer tailored interventions often require relatively long questionnaires. In general, participants had no problem with a long questionnaire as long as they understood the purpose of the large number of questions. “You always have to invest some time, whether you have to fill in a questionnaire of whether you have an intake in person, that’s inevitable.” (Participant #18).
An opportunity to try out an intervention is welcomed by MAOA. Examples of trying out an intervention were seeing the location where the program is held, or a trail-lesson. In terms of outcome expectancy, participants think being able to get an insight in what the health benefits are of the intervention may encourage them to take part in the intervention, and also knowing that changes in health will be measured. “Of course, it is everyone personal’s responsibility but if you give people an insight into how their health has improved, then yes I think that would be the best motivation.” (Participant #22).
Many participants are interested in interventions that encourage all kinds of PA in their daily life and PA they can do at home, rather than PA interventions that encourage exercise in an organized setting. However, most participants are concerned that leaving too much responsibility with the individual is not desirable as they fear that many people don’t have the discipline or stamina to do the activities on their own. “That can be a drawback, you get some advice, but you still have to do it all by yourself and that is a bottleneck I think”. (Participant #5).