1. Introduction
Startups are engines of social and economic development (Ressin 2022); that influence the reduction of unemployment (The World Bank 1999; (Ferreiro Seoane, Mendoza Moheno, and Hernández Calzada 2018) and poverty (Camayo et al. 2017), and favour investment, the growth of the local economy and the improvement of the quality of life (Ballering and Masurel 2020; Xu et al. 2021). Currently, small and medium-sized enterprises (SME) represent 90% of the business fabric in developed countries, a figure that increases to 95% in developing countries. In addition, startups are strategic in innovation, technological advancement, and the viability of ventures ( Shehada et al. 2020; United Nations 2024).
Entrepreneurship support during the incubation stage constitutes a priority activity in business incubators and means a strategic factor in the success of the venture and its sustainability (Martínez-Martínez 2022). This phase favours the creation of value, technology transfer, the promotion of innovation, cluster development and the coordination of participation of universities, research institutes and the business community ( De la Hoz-Villar and Prieto-Flórez 2020).
There are multiple nomenclatures to refer to business incubators (BI); such as germinators, business hotels, business incubators, business boutiques, entrepreneur centers, innovative business centers, entrepreneurship centers, business innovation centers, new business centers, business promotion centers, business development support centers, business schools, etc. (Flores-Bueno and Jerez 2023; Ayyash, McAdam, and O’Gorman 2022). In each case, depending on the country, the socioeconomic context, and other factors, there will be differences between them. However, business incubators are frequently non-profit entities (Blanco Jiménez et al. 2023) aimed to support entrepreneurs from the initial idea to their full establishment in the market.
Business incubators (BI) showed high heterogeneity among them. We have found a great diversity of entrepreneurial ecosystems; with marked differences in the technology use, knowledge capital (Kapasi and Galloway 2019); the availability of spaces of knowledge, resource heterogeneity and capital formation (Kitagawa and Robertson 2012 its university orientation, with two competing narratives, commercial and educational (Nicholls-Nixon and Valliere 2020); van Weele et al. (2020) indicated that the heterogeneity of BI is conditioned by the availability of tangible and intangible resources. In this sense Ayyash, McAdam, and O’Gorman (2022) provided a more nuanced understanding of the heterogeneity that underlies the organizational form referred to as a BI.
Business incubator classification helps optimize performance by aligning client selection criteria with program objectives, uniqueness of ideas, and standard selection tools ensuring the startups receive the right support to thrive (Ramar and Magheswari 2023). Furthermore, business incubators play a vital role in economic development by supporting startups, providing resources and facilitating financing, which in turn contributes to job creation and wealth generation (Shekapure et al. 2024). Besides, the efficiency of economic development relies on the improvement of business infrastructure, where business incubators serve as a key element, offering diverse support to businesses at different stages of development (Almeida et al. 2021). Apart from this, business incubators are seen as future educational and learning centers, nurturing small businesses and preparing young people for the challenges of the global market, emphasizing the importance of their classification for tailored educational and training programs (Diawati and Sugesti 2023).
Several references on business incubators were found (Centro de Información y Red de Creación de Empresas), although few were focused on the phases that make up business incubators and the business model (Breivik-Meyer et al. 2020; Niammuad et al. 2013). To deep knowledge of it is of great interest as the incubation phases could be associated with the viability of the ventures (Paoloni and Modaffari 2022). In this sense, when it comes to incubator business models, the nuances of the value creation perspective are largely ignored and treated as a “black box” (Gómez 2002).
This paper outlines a means by which the heterogeneity of business incubators can be quantified according to the diversity that can be viewed. The main purpose is offering a new perspective for the study of BIs that focuses on their heterogeneity during the incubation process.
The EU (DG XVI) defined business incubators as public and private interlocutors, which develop a complete and integrated system of activities and services of excellence for small and medium-sized enterprises, with the aim of creating and developing innovative activities (Morales et al. 2019).
Business incubators provide entrepreneurs with information, advice, management guidance, accommodation spaces; whether shared (pre-incubator or coworking) or individual (office), training programs, networking, events and connection activities, networks of mentors and other resources, and have become an important element of the business ecosystem, contributing greatly to the generation of value (Cabrera Soto and Souto Anido 2023; (Vaz, de Carvalho, and Teixeira 2022).
A strategic objective of the incubators was to facilitate the ideal framework for the creation, development, and maturity of business initiatives. They provide services to their clients and configure an ecosystem that increases the chances of success and venturer’s survival. Through incubators, companies receive training, advice, technological and financial links at their initial stage, a time of greatest vulnerability (De Esteban et al. 2022). In addition, the incubator promotes the culture of innovation, business promotion and the training of new entrepreneurs. (Chaves-Maza and Fedriani 2022).
The success of a BI is measured by the survival rate of the companies incubated or hosted in it (Díaz, Anido, and Martínez 2019). According to the Small Business Administration in the United States (2008) the success rate of incubated companies was 80%, while this percentage dropped to 38% in startups not incubated in a BI (Díaz Macías and Mora Macías 2019). In this sense, ventures linked to incubators showed a greater probability of survival (Paredes, Peñaloza, and Rivera 2020). According to the National Business Incubation Association (NBIA), BI is an efficient and dynamic process that provides managerial help, aimed at obtaining economic resources and exposure to “Critical Business” that reduces between 10% and 15% the failure rate in the early stages of the company (Díaz Macías and Mora Macías 2019).
Several authors considered the role of business incubators to be positive in the economic transformation of territories (Paredes, Peñaloza, and Rivera 2020; Paz 2022). In addition to promoting the strategy of support lines for entrepreneurs, they also function as a canter of attraction, retention, and expansion of companies. BI develop services for entrepreneurs and act as a focus for innovation of new projects, products, and services. The coordination of the different BI favours an efficient system of aid to entrepreneurs that guarantees a dynamic and sustainable flow (Ramírez, González, and Tene 2020).
The detailed description of the bibliography about the BI stages, shown below, helped us identify those key variables of each incubation phase, for later use in the survey and in the construction of the typology. According to Blanco Jiménez et al. (2023); Lúa, Martínez, and Fontes (2020), and Rudawska (2020) there are different phases that the entrepreneur goes through in the business incubator: Phase 1. Initial advice, First contact. Doubts are resolved, the idea is presented, the resources available are optimized, etc. It is accessed through the appointment service. Phase 2. Pre-incubation, in this phase the business plan is carried out in an interval of 4 to 6 months and with a technical advisory team. On the one hand, in the early stage of launching a project is where the idea is generated, the business model and the value proposition are defined. On the one hand, in this stage the commercial and business opportunities are assessed (Zuluaga and Morales 2016), but on the other hand, in this phase the abandonment rate is higher (Hackett and Dilts 2004).
Once the pre-incubation phases and the Business Plan are completed, the “birth of the entrepreneurship” begins, where it reaches a legal entity to operate in the market. Incubators facilitate the establishment of the company, streamlining administrative procedures, with a reduction in time and costs (Hausberg and Korreck 2020). After the establishment of the venture, the Incubation phase begins. Incubation is divided into two phases, depending on the services provided by the incubator: basic and advanced incubation. Phase 3. Basic Incubation, in this stage the incubator provides spaces (coworking), infrastructure, tools, resources and contacts necessary for the creation and development of products and services. Phase 4. Advanced Incubation, the incubators provide additional services to those of the previous phase, such as: training, networking, participation in events, connection activities, mediation, testing laboratories, among others. During this phase, agreements with partners and strategic partners are promoted; both for financing, scaling of production and internationalization of the venture. The services provided by business incubators are variable depending on the type of services, the clients, and the structure of the organization (Deyanova et al. 2022).
Business incubators were differentiated by the services offered; from those focused-on technology, to others focused on business development (Antunes et al. 2020). However, all of them provide active support to entrepreneurs through training, administrative support, office space and infrastructure, technology transfer, assistance to help reduce time to market, consulting services, networking, and the funds needed to help grow the new business (Kasanagottu and Bhattacharya 2018). Since COVID 19, virtual business incubators have proliferated, which support the entrepreneur without providing a physical space to carry out their activity (Handoyo et al. 2021; Reit 2022 ).
Finally, the startups will abandon business incubators, and the incubation process will be assessed through the viability of the company. Graduation rate is the response variable most frequently used to measure incubators’ success (Tang et al. 2021).
The effect of business incubators on the ventures’ success has been widely analyzed, but there is a gap regarding the role played by the incubation phases. In this sense Alayoubi et al. (2020) related the effect of knowledge of strategic objectives on the achievement of technological innovation at the Palestine Technical College. The reported results indicated a strong positive increase in the strategic requirements and the innovation achieved (leadership, pioneering thinking, pioneering culture, strategic resource management).
Shehada et al. (2020) were focused on how to improve the performance of business incubators in the Gaza Strip. Owda et al. (2019) identified personal variables and their effect on promoting job creation in the Gaza Strip through business incubators. In this case, the researchers analyzed 92 projects located in business incubators in the Gaza Strip, addressing the study of gender and technical knowledge.
Benavides-Sánchez et al. (2023) studied business incubators and the role developed by universities as a catalyst between student entrepreneurs, teachers, researchers, and investors. The need was found to build multidisciplinary work teams, with collaborative work networks.
Habiburrahman et al. (2022) delved into the concept of incubators and identified critical success factors, such as synergistic products, processes, innovation management, communication, culture, experience, information technologies, innovation skills, functional and implementation skills. The eleven factors were similar in incubators and startups, although with a different order of priority.
Consequently, business incubators constitute key elements in the creation of firms and are fundamental for business development (Mecha-López and Velasco-Gail (2023); Leal et al. 2023), sustainable development (Ballering and Masurel 2020), and territorial cohesion (Toril and de Pablo Valenciano 2009; Gail and López 2021; Mas-Verdú et al. 2015). Likewise, it is complex to quantify the success of business incubators, because there are different metrics, indicators and approaches, such as: business innovation (Lian 2020), efficiency (Ramírez González 2017), performance (Al-Mubaraki and Wong 2011), the entrepreneur’s perspective (Antonovica, de Esteban Curiel, and Herráez 2023), among others.
However, there are few studies that analyze business incubators with the incubation phases approach (Olmedo et al. 2023; Velasco Uribe 2020). In this research we considered the business incubators in Spain globally, assuming their diversity, and their stage of development. Their grouping according to their variability and the incubation plan they are developing is of great interest; both for the development of in situ improvements and for the development of specific sectoral policies that enhance their development (Arribas, Novales, and Vicente 2021) and improve survival or graduation rates (de Esteban Escobar 2020).
The objective of this work was to classify business incubators in Spain according to their heterogeneity during the incubation process phases. Therefore, this research seeks to deepen knowledge of the stages that startups go through in business incubators, its organizational model, and which the differentiating factors were. For this purpose, a typology of business incubators in Spain was developed in relation to the incubation phases of the startups, and they were subsequently characterized.
The business incubators were classified according to the indicators of the different phases of the incubation process: 1: Spreading Entrepreneurship; Phase 2: Pre-incubation; Phase 3: Basic-Incubation and Phase 4: Advanced incubation. The groups achieved showed high homogeneity within the group and heterogeneity between then.
In a second stage, a characterization of the incubator types was carried out with the graduation variables and other operational variables.
This research will allow to classify the business incubators, grouping the different types of incubators existing in Spain according to its four incubation phases (Spreading entrepreneurship, Pre-incubation, Basic incubation, and Advanced incubation).
Deepen in the knowledge of the variability reasons will allow developing improvement actions acting on the key organizational factors. Additionally, this work will serve to promote appropriate and specific policies and strategies for each business incubator identified group. Likewise, its subsequent characterization favors the association of the groups with the results and the remaining operational variables (dimension, profile, etc).
The variables involved in the classification of business incubators are applicable in any country, so the results could be extended to other scenarios, although modulated by the different socioeconomic context.
After this introduction, this article will be organized as follows: in section 2, the methodology will be presented including the the population, the survey applied, and the multivariate statistical analysis used. In section 3, the results will be described, firstly the typology of business incubators and then its characterization.
Section 4 will provide a discussion of the results. To end, section 5 will describe the conclusions, the limitations of the study and future lines of research.
4. Discussion
The progress of startups in business incubators was segregated into four phases: Spreading, Pre-Incubation; Basic Incubation and Advanced incubation (Blanco Jiménez et al. 2023) In this research, 33 variables were used that have different effect on the incubators’ success; Spreading (9), Pre-Incubation (9); Basic Incubation (9); and Advanced incubation (6). In addition, a group of response variables were selected, related to the survival rate of the startups (9 variables) and 20 general or operational variables were considered for characterization.
4.1. Variable Identification
Identification of variables was done by using Principal Components Analysis (PC), the factors responsible for heterogeneity during the incubation stage of the startups were identified. 33 initial variables were analyzed on the partial correlation matrix and the preliminary models, in order to reduce the number of variables. The principal components analysis verified, on the one hand, the goodness of each of the proposed variables and secondly, its reduction to eight factors or latent variables that explained 73.47% of the existing variability. The first factor was strongly linked to Phase 2 of Pre-Incubation, the second factor was associated with the variables of Phase 1 of incubation (Spreading) and the third factor was related to Phase 3 of incubation (Basic Incubation). These three factors explained 41.91% of the variance. The remaining factors were mainly linked to phase 1 of Spreading.
First factor obtained, was linked to preincubation variables and was focused on an incubation’s short phase with a duration between 4 and 6 months. However, this factor strongly explained the high variability between business incubators in Spain. On the other hand, it was associated with the graduation rate and survival of startups. In this phase the entrepreneur is carrying out his Business Plan with the support and advice of the business incubator technicians. Entrepreneurs in this phase were also offered expert advice and information on financing sources (Blanco Jiménez et al. 2023).
The appropriate building of the Business plan was positively associated with the survival of the startups and their viability in the market (Gaytán Cortés 2020). The business plan is a tool that makes it easier for organizations to chart a route to achieve objectives, consider obstacles and propose solutions for the development of activities in the future (Pico, Montalvo, and Pallerols 2023). Likewise, the Business plan helps to forecast a contingency plan in the event of possible disturbances (Alonso González 2023; Becerra Ardila, Arenas Díaz, and Aguilera Monroy 2023). Also, the results indicated the importance of a competitive operative staff in this first phase of preincubation of startups.
The second factor obtained in the analysis of principal components was the diffusion of the entrepreneurial spirit (Spreading). According to Funcas (Blanco Jiménez et al. 2023). incubators in this phase constitute a reference for startups, offering expert support, training sessions, social networks, training in tools, among others (Lian 2020). Although it is a priority for entrepreneurs to discover the link between the startup and the incubator and how this alliance contributes to graduation (Blanco Jiménez et al. 2023), it is a phase of information gathering, where the entrepreneur has not started the execution of his project, but has gone to the business incubator to resolve doubts, advice and obtain guidance regarding his business idea (Landeros García et al. Jiménez 2021). At this initial moment, the entrepreneur consults with different advisory services and goes to different incubators, so the appropriate approach to the project and his trust in the know-how of the staff constitutes an element of competitiveness compared to other incubators. Quality of the mentoring provided within these incubators depends on the incubator staff, emphasizing their fundamental role in guiding entrepreneurs in business development and strategy formulation( Kehinde et al. 2024);
Regarding the third factor, basic incubation, according to the Funcas ranking, in this phase, entrepreneurs have already matured their business ideas, studied their viability and, therefore, converted their idea into a business project. It is the go to market phase in which the planned project is carried out ( Paoloni and Modaffari 2022). It is the most critical stage of an entrepreneur in which entrepreneurs must be provided with an especially favourable growth environment, and a series of specific resources and services must be made available to them, which allows them to successfully reach the maturity of the project. This factor is a priority according to the study by Funcas (Blanco Jiménez et al. 2023), however the results of the research relegated it to third place and it only explained 6.86% of the variability.
The variables that made up advanced incubation did not appear to be very relevant in the study of the phases of startups in the incubator. According to Redondo and Camarero (2017); Romero, Leon, And Castellanos (2020); Salas Laime (2021) and Barrios Zarta and Gómez 2021, in the advanced incubation phase, companies develop internationalization strategies, seek new financing, scale up production and enter a growth phase. During the previous phases, pre-incubation and basic incubation, startups face the “valley of death”, a stage in which companies are developing their business project and are not yet solvent, they do not generate enough profits to cover all their costs and that lasts until sales stabilize.
Once this period has passed, around two to three years of life (depending on the economic sector in which the startup operates), the companies begin to scale, so the support of the Business incubators favours the projects, but it is not as definitive for their survival as in the previous stages (Zapata-Molina et al. 2022; Momin, Mehak, and Kumar 2023). At this stage, companies normally need capital to finance their growth or to make the leap into international markets. This capital is not always provided by business incubators, so the importance of the incubator for the survival of the company is not so relevant.
4.2. Bussines Incubators Typology
Three groups or clusters made up the population of Spanish business incubators, which were subsequently characterized with the output variables; both general and graduation. Group 1 (16% of business incubators) was the smallest and had markedly negative values in the centroids with respect to the first three factors. This group represents those incubators with more structural deficits and lower graduation rates. Group 2 (30% of the sample) constitutes the leading group with positive values in all factors and strongly positive in factors 1 and 2. It brings together the largest business incubators and highest graduation rates. The analysis also showed factors where it is necessary to focus improvements. Group 3 (54%) is an intermediate group with positive values in its factors, although low and close to zero. This group is clearly the recipient of improvement policies and, within it, different strategies are developed.
Deepening the knowledge of the typology of incubators is of great interest because it helps in providing to the startups with resources and support adapted to specific needs. For example, technology-based enterprises (ETBE) often use incubators to control costs and access specialized resources. ETBTs change incubators as their needs evolve, showing the gap between needs and services (Yusubova, Andries, and Clarysse 2019). Incubators offer networking services, capital support and training programs, which are essential for the growth of startups. Besides, specialized incubators encourage knowledge exchange, strong networks and greater network communication capacity (Haider 2023). The type of innovation that business incubators generate also varies depending on the type of incubator. For example, university and private business incubators are more likely to foster technological product and process innovations Ramar and Magheswari 2023). Overall, the type of business incubator (whether commercial, social, university or other) plays a critical role in shaping the resources, support and innovation opportunities available to startups and, and, ultimately, it influences their development and success.
By classifying incubators based on the programs they offer, such as fit with program objectives, uniqueness of ideas, and standard selection tools, incubators can improve their performance and attract investors looking for specific attributes according to investment objectives (Kinya, Wanjau, and Odeyo 2021). This ranking can also serve as a certification of startup quality, increasing the likelihood that venture capitalists (VCs) will fund startups that have been incubated in highly prestigious programs (Manconi et al. 2022; Rukmana et al. 2023) Therefore, strategic ranking and networking of incubators not only improves their operational performance but also improves their funding prospects by adapting to the specific needs and expectations of investors and funding bodies.
4.3. Business Indications Characterization
In this phase, the typologies of incubators obtained based on the operational variables and graduation rate were characterized. When the clusters obtained were face up with the operative variables and those related to the success rate, differences between clusters were found.
Business incubators with better graduation results (Group 2 and 3) showed a higher level of network use, marking significant differences with those of Group 1. On the other hand, those incubators located in industrial and technological parks improve the results. On the contrary, those in the rural world or located in cities decrease their results. The determining factors of success in the startups hosted in the business incubators were linked to the success of the pre-Incubation phase, secondly, the dissemination of the entrepreneurial spirit (Spreading) and the third factor was related to the basic Incubation (Phase 3).
Communication variable determined significant differences between clusters and the results. Communication was appropriate in Cluster 2 and Cluster 3, and poor in Cluster 1. Communication was related to the graduation rate. So, an improvement in communication has an impact on improving results and contributes to avoiding business failure (Nair and Blomquist 2019).
These results were in accordance with analysis of relational coordination (de Esteban Escobar 2020) and Tailored Capabilities Bastanchury et al. 2019). In this sense, this analysis is aligned to the study by Wu (2007), who related internal and external networks with the incubator and business growth. It has been reported a positive correlation between networks, performance, facilities offered by the incubator and link with the university (Kiran and Bose 2020).
The dimension showed significant differences between clusters, so that the small incubators are located in Group 1, the medium ones in Group 3 and the large ones in Group 2. Likewise, the dimension was linked to the graduation rates. That is, the larger the dimension, the structure of the business incubators was modified, and the graduation rate was improved (Bastanchury et al. 2019; Oh, Chang, and Jung 2018). Normally, a larger business incubator will have more capital, more staff and possibilities to support a greater number of entrepreneurs, as pointed out by several authors (Alpenidze, Pauceanu, and Sanyal 2019).
The business incubators of Group 2 and some of Group 3 showed high success rates, and were significantly linked to positive values in: a) the existence of agreements for the installation of the company outside the incubator Breivik-Meyer et al. 2020; b) after-sales service or the regular maintenance of contact between the incubator and the enterprise, once it leaves the incubator (Zapata-Guerrero et al. 2021); c) the existence of training and monitoring actions for graduates (Chaves-Maza and Fedriani 2022; Lian 2020); d) the percentage of ventures financed with private funds (Alpenidze, Pauceanu, and Sanyal 2019); e) high rates of continuity of activity once the incubators were abandoned (Díaz Macías and Mora Macías 2019; Paredes, Peñaloza, and Rivera 2020; de Esteban Escobar 2020; Gaytán Cortés 2020).
Classifying business incubators into different categories helps to understanding the evolution of their social and economic relevance. Furthermore, business incubators have demonstrated important social benefits, especially in the context of the COVID-19 pandemic, by promoting business initiatives that contribute to sustainable economic development and social well-being (Ramar and Magheswari 2023). The role of incubators as social innovations is also highlighted by their ability to support business development with a social purpose, as seen in the case of Kompleks Industri Makanan MARA (KIMAR) in Malaysia, which promotes socio-economic empowerment among indigenous populations (Adham et al. 2019).Furthermore, the potential of business incubators as educational and training centers is emphasized, preparing young people with the skills necessary to thrive in the global knowledge economy and addressing the urgent need to create employment (Diawati and Sugesti 2023). Finally, the economic and social profitability of business incubators is recognized, with studies showing that society recovers its investment several times over through taxes, underscoring their financial viability and the need for continuous improvement in their operations. (Sentana et al. 2018). Therefore, typifying business incubators not only helps optimize their functions but also highlights their multifaceted impact on economic growth, social innovation and educational development.
The efficiency of business incubators is closely linked to their ability to adapt to a changing environment. Incubators should consider multi-sector approaches, provide extensive financial and educational support, and align with the digital economy. Furthermore, the organizational model highlights the need for robust information management systems to support decision-making and strategy to improve process efficiency.