Version 1
: Received: 11 September 2024 / Approved: 12 September 2024 / Online: 14 September 2024 (03:30:08 CEST)
How to cite:
Molete, O. B.; Mokhele, S. E.; Ntombela, S. D.; Thango, B. A. The Impact of IT Strategic Planning Process on SME Performance: A Systematic Review. Preprints2024, 2024091024. https://doi.org/10.20944/preprints202409.1024.v1
Molete, O. B.; Mokhele, S. E.; Ntombela, S. D.; Thango, B. A. The Impact of IT Strategic Planning Process on SME Performance: A Systematic Review. Preprints 2024, 2024091024. https://doi.org/10.20944/preprints202409.1024.v1
Molete, O. B.; Mokhele, S. E.; Ntombela, S. D.; Thango, B. A. The Impact of IT Strategic Planning Process on SME Performance: A Systematic Review. Preprints2024, 2024091024. https://doi.org/10.20944/preprints202409.1024.v1
APA Style
Molete, O. B., Mokhele, S. E., Ntombela, S. D., & Thango, B. A. (2024). The Impact of IT Strategic Planning Process on SME Performance: A Systematic Review. Preprints. https://doi.org/10.20944/preprints202409.1024.v1
Chicago/Turabian Style
Molete, O. B., Somquba D. Ntombela and Bonginkosi A. Thango. 2024 "The Impact of IT Strategic Planning Process on SME Performance: A Systematic Review" Preprints. https://doi.org/10.20944/preprints202409.1024.v1
Abstract
IT strategic planning is a critical driver of performance for small and medium-sized enterprises (SMEs), improving operational efficiency, decision-making, and innovation. This systematic review synthesizes findings from eighty studies, highlighting the varied impacts of IT strategic planning on SME performance. Quantitative analysis was used in 45% of studies, while thematic analysis was applied in 25%, showing the growing preference for data-driven insights. Cloud-based solutions, adopted in 11.25% of cases, and hybrid IT setups (17.5%) were identified as key enablers of flexibility and cost-efficiency. SMEs aligning IT strategies with business goals reported up to 20% reductions in operational costs and 15% improvements in customer satisfaction. However, 60% of studies identified resource constraints as a major challenge to IT adoption. Despite these barriers, 60% of studies demonstrated that effective IT planning enhances long-term sustainability and competitive advantage. This review provides actionable insights and strategic frameworks to guide SMEs in optimizing their IT investments for sustainable growth.
Keywords
information technology; IT strategic planning; SME performance; digital economy; systematic review
Subject
Business, Economics and Management, Other
Copyright:
This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
