Preprint Article Version 1 This version is not peer-reviewed

Human Resource Management in Complex Environments: A Viable Model Based on Systems Thinking

Version 1 : Received: 10 October 2024 / Approved: 10 October 2024 / Online: 11 October 2024 (03:22:52 CEST)

How to cite: Aguilar-Fernández, M.; Salgado-Escobar, G.; Barragán-Hernández, A. D. Human Resource Management in Complex Environments: A Viable Model Based on Systems Thinking. Preprints 2024, 2024100807. https://doi.org/10.20944/preprints202410.0807.v1 Aguilar-Fernández, M.; Salgado-Escobar, G.; Barragán-Hernández, A. D. Human Resource Management in Complex Environments: A Viable Model Based on Systems Thinking. Preprints 2024, 2024100807. https://doi.org/10.20944/preprints202410.0807.v1

Abstract

The study addresses the challenges companies face in increasingly complex environments, which traditional Human Resource Management (HRM) models struggle to address. It proposes a Viable Model of HRM (MV-HRM) based on systems thinking and complex adaptive systems to enhance flexibility and adaptability. This model integrates five interconnected systems: operational processes, information systems, operational control, strategic planning, and governance. The methodology used includes a qualitative literature review to identify existing research gaps and the subsequent design of the MV-HRM using Beer's Viable System Model (VSM). The results show that MV-HRM enhances organizational resilience by promoting self-organization and interaction between systems, which supports agile decision-making in response to external changes. The model highlights the importance of aligning HRM with dynamic environments through effective communication, feedback, and a systemic approach to human capital management. The findings emphasize the need for HR leaders to adopt holistic strategies that integrate internal processes with environmental demands, ensuring long-term sustainability and competitive advantage. The study concludes that understanding HRM as a viable system is essential for addressing the complexity of modern organizational environments.

Keywords

viable model; human resource management; systems thinking; complex systems; adaptability.

Subject

Business, Economics and Management, Human Resources and Organizations

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