@article{202410.1248,
	doi = {10.20944/preprints202410.1248.v1},
	url = {https://doi.org/10.20944/preprints202410.1248.v1},
	year = 2024,
	month = {October},
	publisher = {Preprints},
	author = {António Ricardo Teixeira and José Vasconcelos Ferreira and Ana Luísa Ramos},
	title = {Optimization of Business Processes through BPM Methodology: A Case Study on Data Analysis and Performance Improvement},
	journal = {Preprints}
}