@article{202408.0139,
	doi = {10.20944/preprints202408.0139.v1},
	url = {https://doi.org/10.20944/preprints202408.0139.v1},
	year = 2024,
	month = {August},
	publisher = {Preprints},
	author = {Aji kresno Murti and Nalal Muna and Erlita Khrisinta Dewi and Alif Naufal Hidayatullah},
	title = {Understanding Customer Satisfaction Based on Experience with Subscription Video on Demand (SVoD)},
	journal = {Preprints}
}