@article{202409.0716, doi = {10.20944/preprints202409.0716.v1}, url = {https://doi.org/10.20944/preprints202409.0716.v1}, year = 2024, month = {September}, publisher = {Preprints}, author = {AHMAD ABUEL AFIEH}, title = {Quantitative Methods for Business Research: Exploring the Impact of Customer Service Quality on Customer Satisfaction and Loyalty in Retail}, journal = {Preprints} }