@article{202406.1859,
	doi = {10.20944/preprints202406.1859.v1},
	url = {https://doi.org/10.20944/preprints202406.1859.v1},
	year = 2024,
	month = {June},
	publisher = {Preprints},
	author = {Antonio Piizzi and Donatello Vavallo and Gaetano Lazzo and Saverio Dimola and Elvira Zazzera},
	title = {A natural language processing model for the development of an Italian-language chatbot for Public Administration},
	journal = {Preprints}
}