@article{202410.1538,
	doi = {10.20944/preprints202410.1538.v1},
	url = {https://doi.org/10.20944/preprints202410.1538.v1},
	year = 2024,
	month = {October},
	publisher = {Preprints},
	author = {Ronewa Nethanani and Luzuko Matlombe and Siphethuxolo Vuko and Bonginkosi Thango},
	title = {Customer Relationship Management (CRM) Systems and their Impact on SMEs Performance: A Systematic Review},
	journal = {Preprints}
}