@article{202410.1610,
	doi = {10.20944/preprints202410.1610.v1},
	url = {https://doi.org/10.20944/preprints202410.1610.v1},
	year = 2024,
	month = {October},
	publisher = {Preprints},
	author = {Shibahathulla Tk and Mohammed Ashraf Ali},
	title = {Integrating Indigenous Knowledge with Modern CRM Practices in Indian Banking},
	journal = {Preprints}
}