@article{202407.1638, doi = {10.20944/preprints202407.1638.v1}, url = {https://doi.org/10.20944/preprints202407.1638.v1}, year = 2024, month = {July}, publisher = {Preprints}, author = {Ha-Yeon Park and Cheong-Kyu Park}, title = {New Trends in Customer Satisfaction: Evidence from the Value Relevance of Customer Satisfaction during COVID-19}, journal = {Preprints} }