TY - GENERIC DO - 10.20944/preprints202408.0766.v1 UR - http://dx.doi.org/10.20944/preprints202408.0766.v1 TI - The Impact of Artificial Intelligence on Customer Relationship Management T2 - Preprints AU - Wilson, George AU - Johnson, Oliver AU - Brown, William PY - 2024 DA - 2024/08/12 PB - Preprints