2. Materials and Methods
2.1. Study Design
The main task of the study was to measure the workload of nurses in the care of a patient with a developmental defect–congenital diaphragmatic hernia (CDH)–in the neonatal intensive care unit, which was evaluated on the basis of standardized tools Therapeutic Intervention Scoring System (TISS–28), Nine Equivalents of Nursing Manpower use Score (NEMS) and Nursing activities Score (NAS). The retrospective study was conducted from January 1, 2017 to December 31, 2017 in the Clinic of Intensive Care and Congenital Malformations of Newborns and Infants.
2.2. Participants
The sample consisted of medical records of 33 patients, basing on which 592 observations were analyzed. The indication for childbirth in the III° reference center was a prenatal congenital defect, i.e. hernia of the diaphragm (Q79. 0 according to ICD–10). 30 patients were diagnosed with left–sided malformation and three with right–sided malformation. Median relative to the clinical status of patients, based on Apgar scale, was 6/6/6/6.
Among the newborns studied, 19 were male and 14 were female. Surgical procedure was performed on 25 patients. Of these, 20 surgeries were performed on day duty and 5 on night duty. Of the 25 patients who underwent surgery, implementation of the extracorporeal circulation procedure was decided in 15. Ten patients were disqualified from the procedure. 8 patients were not qualified for surgery and implementation of the ECMO procedure. Among the group of 33 newborns, 27 patients died, 5 patients were discharged home (for whom the ECMO procedure was not implemented), and one patient was discharged to an external medical facility (ECMO procedure implemented).
2.3. Instruments
Standardized tools TISS–28, NEMS and NAS were used to measure workload. Further analysis took into account the accepted model of nurse work, which is expressed as nurse-to-patient ratio of 1:2 or 1:1. A Nurse-to-patient ratio of 1:2 ** means that one nurse takes care of two patients. These patients undergo the following procedures, which for the purpose of research are marked with numbers from (1) to (14). These are: (1) invasive mechanical ventilation or non-invasive mechanical ventilation (1.1), central intravenous access (2), arterial access (3), continuous heparin infusion (3.1), parenteral nutrition (4), continuous infusion pharmacotherapy (5), antibiotic and fractionated pharmacotherapy (6), additional fluid therapy (7), monitoring of bladder catheter diuresis (8) or monitoring diuresis with a scale (8.1), intragastric tube feeding (9), monitoring and control of pain (10), monitoring and control of vital signs (11), patient care management (12), patient comfort (13), specialist procedures (14). Nurse-to-patient ratio 1:1* means that one nurse takes care of one patient who is undergoing procedures as above. (1)–(14).
2.4. Data Collection
TISS–28 and NEMS were used to measure the workload. They were applied in accordance with the methodology indicated by the authors. Implemented nurses interventions were analyzed (separately for day and night duty). Work pattern in the hospital word consists of two shifts, which last from 7:00 to 19:00 and from 19:00 to 7: 00 (12 h). The TISS–28 and NEMS were standardized into an 8–hour work pattern. For the purpose of this work, the measurement was performed once every 12 hours of the nurse's work. Documented medical procedures were referred to the tools, gaining a sum of points. Then the points from two shifts (24 h) were added up and divided into 3 shifts (3 shifts x 8h) to obtain an average of 8 hours of nurse work.
The second stage of the study was extended to the measurement and analysis of medical records, which were listed in the first part of the study. Paper documents were analyzed: (1) medical history, (2) daily observation card of the patient, (3) study card, (4) patient pain observation card, (5) central tract observation card, (6) arterial tract observation card, (7) peripheral tract observation card, (8) operating site observation card, (9) observation card of catheter in the bladder, (10) doctor's order card, (11) book of nurse reports. Nursing intervention analysis was summed up with 24 hours of nurse work according to the NAS methodology for direct patient care within 24 hours using Microsoft Excel and analyzed using the Statistica 13.3.721.1. 64-bit (pl) program.
The obtained results (
TISS–28,
NEMS and NAS) were then converted to the same–hourly–unit of comparison. The test results were then converted into hours (according to the guidelines for each tool). For
TISS–28 the average nurse workload for the analyzed hospitalization days (expressed in minutes) was multiplied by 3, and the result was divided by 60’according to the methodology of the tool [
29,
30]. Calculations using
TISS–28 omit the conversion of the average result into minutes (multiplied by 10.6’) because the collected data was expressed and analyzed in a minute record. For the
NEMS tool, the average (expressed in points) of day and night duty was multiplied by 10.6’. The result in minutes was multiplied by 3, followed by the result being divided by 60’[
14,
29,
30].
Rating in
NAS is expressed in points. Each point means 14.4 minutes of nursing care, and 100 points means that the patient needed 100% of the nurse's time in the last 24 hours [
31]. Therefore, the average results obtained from the
NAS tool were multiplied by 14.4 minutes. Then the result was divided into 60’ [
30,
32]. The results obtained determined a nurse's average workload over 24 hours of work.
2.5. Data Analysis
The data was collected using Microsoft Excel and analyzed using Statistica 13.3.721.1. 64-bit (pl) program.
The obtained results determined the average workload of a nurse during 24 hours of work, which made it possible to compare the results obtained from three research tools (TISS–28, NEMS, NAS). Descriptive statistics were used to analyze the data, and a single-sample test was used to verify the research hypotheses.
2.6. Purpose and Research Hypotheses
In order to assess the need for nursing care of a patient with CDH, six research hypotheses were put forward:
- 1.
H0 The workload of a nurse in the care of a patient with congenital diaphragmatic hernia, determined on the basis of TISS–28, is higher than 46 points.
- 2.
H0 The workload of a nurse in the care of a patient with congenital diaphragmatic hernia, determined on the basis of NEMS, is higher than 46 points.
- 3.
H0 The workload of a nurse in the care of a patient with congenital diaphragmatic hernia, determined on the basis of NAS, is higher than 100 points.
- 4.
H0 The ratio of nursing care for a patient with congenital diaphragmatic hernia of 1:2 is sufficient.
- 5.
H0 There is a correlation of results for TISS–28 & NEMS and TISS–28 & NAS.
- 6.
H0 There is a correlation of results for NEMS and NAS.
4. Discussion
The main task of the research was to determine a
CDH patient's need for nursing care. The task was accomplished by using three standardized research tools
TISS–
28, NEMS and
NAS in intensive care units. The research hypotheses tested were confirmed. Converting 46 points
TISS–
28 into a daily workload of a nurse, a result of 24h38 was obtained, the 24h38 work threshold was adopted as the maximum allowable, and exceeding this threshold was determined as exceeding the maximum allowable workload. It was observed that in six out of seven days of hospitalization, the average 24–hour workload of a nurse was more than half of the measures exceeding the maximum load (
Table 1. No. 1: M=24h5, SD±3.69, Me=25.2; No. 2: M=27h1, SD±3.22, Me=27.5; No. 3: M=29h4, SD±2.00, Me=29.7; No. 4: M=26h1, SD±1.75, Me=25.9; No. 6: M=27h8, SD±1.86, Me=27.8; No. 7: M=26h7, SD±1.92, Me=26.5). It should be noted that during the last day of extracorporeal circulation (5), 47% of the measurements did not exceed the permissible maximum workload (
Table 1. No. 5: M=20.4; SD±7.45; Me=22.0) but the result was close to the maximum. Based on a comparison of the average measures in the study group, it is concluded that the workload during six days of hospitalization of a patient exceeded 46 points. As a result of the study, no basis was found to reject the hypothesis ‘The nursing workload during congenital diaphragmatic hernia patient care, determined on the basis of
TISS-28is higher than 46 points’.
Results of analysis of measurement averages of a nursing workload during
CDH patient care (acc. to
NEMS) show a high workload. It was noted that during 6 hospitalization days of a
CDH patient the average daily working time of a nurse exceeded 20 hours (
Table 3. No. 2 M=22h6, SD±2.71, Me=23.3; No. 3 M=23h6, SD±1.76, Me=23.3; No. 4 M=20h7, SD±1.22, Me=20.7; No. 6 M=23h1, SD±2.05, Me=23.6; No. 7 M=21h6, SD±1.60, Me=20.7). On the first day of a patient's hospitalization, the average daily nursing workload was less than 20 hours (
Table 3. No. 1 M=19.0; SD±2.82; Me=20.7). The results were interpreted against a scale of maximum scale = 46 points, which was equivalent to a 24h38 nurse's work. The data analysis showed that all the average scores were below the permissible maximum (46 points
NEMS). On this basis, the hypothesis: ‘The workload of a nurse in the care of a patient with congenital diaphragmatic hernia, basing on
NEMS is higher than 46 points ’was rejected.
According to
NEMS it was found that the highest workload was at the time of the onset of extracorporeal circulation
ECMO (
Table 3. No. 3 M=23.6; SD±1.76; Me=26.5). A similar result was achieved using the tool
TISS-28 (
Table 1. No. 3 M=29h4, SD±2.00, Me=29.7).
According to the methodology of
NAS , the workload of the nurse must not exceed 100 points [
35]. It is proved that the average results of measuring the workload of a nurse in the care of a patient with
CDH, ranged from 22h5 to 27h1
NAS. The equivalent of 100 points is 24 hours of work, which is the upper limit of the maximum allowable workload. Analyzing the average working time of the nurse, it was found that the maximum workload was exceeded in the first three days of the hospital stay (Figure 2).
Table 5. No. 1 M=25.6, SD±1.90; No. 2 Me=26.2; M=26.2, SD±1.94, No. 3 Me=26.8; M=27.1, SD±0.77, Me=27.3). On the first day of ECMO, the maximum allowable workload was reached (
Table 5. No. 4 M=24.0, SD±2.96, Me=24.8). In the last three days 5–7 (
Table 5. No. 5–7) workload was lower, but close to 24 hours of work.
In the first three days of hospitalization, no grounds to reject the hypothesis were found. However, this hypothesis was rejected for the patient's hospitalization days 5–7 (
Table 5. No. 5–7) hospitalization of the patient.
Further considerations focus on evaluation of the 1:2 ratio of nursing care. It should be emphasized that the purpose of this work was to develop a model for determining the need for nursing care, not making recommendations. The assessment of the nursing care ratio was carried out on the basis of the results obtained from
TISS-28, NEMS and
NAS by category of care by
NEMS [
36]. As a result, it was found that a patient generated a need for care >30 points of
NEMS. Patient qualification for nurse-to-patient ratio (1A) (nurse-to-patient ratio >1: patient), the highest on the NEMS scale, in six days of hospitalization (No. 1–4 and 6–7
Figure 1) means that the patient required more comprehensive nursing care. On the fifth day of hospitalization (No. 5
Figure 1) for category 1B (30 points), nursing care demand met the required care criteria (1:1). Basing on the analyzed data, it was found that the nurse-to-patient ratio of 1:2 was insufficient for the full period of hospitalization. The ‘nurse-to-patient ratio of 1:2 is sufficient’ hypothesis was then rejected. It should be noted that in the six days of hospitalization of the patient in
CDH total number of points in
NEMS was higher than 30, but lower than 46 (
Table 3 and Graph 1. No. 2, 3, 6 and 7). The total points ranged from 40 to 44 NEMS.
The workload of a nurse caring for a patient with congenital diaphragmatic hernia ranged from 38 to 54 TISS-28 points, which qualified the patient for Category III in the full period of hospitalization (
Table 1. No. 1–7).
According to
NAS (maximum of 100 nurse workload points) a nurse-to-patient ratio of 1:1 and >1:1 was distinguished. During hospitalization (
Table 5. No. 1–3) the average workload of the nurse exceeded 100 points. This meant that the patient required more comprehensive nursing care, that is more than one nurse. During hospitalization (
Table 5 and
Figure 1 No. 4–7) the need for care did not require a second nurse, i.e. a nurse-to-patient ratio of 1:1 was sufficient. Rejection of the hypothesis ‘Nurse-to-patient ratio of 1:2 is sufficient’ occurred.
Research shows the need to change the model of care used in the clinic. Our own research shows that patients with CDH required a high level of complexity in nursing care, which generated increased workload and, in some cases, the need to involve an additional nurse. Lack of adequate number of nurses may result in missed care and reduce patient and occupational safety [
28,
29,
37,
38,
41,
42,
43,
44,
45]. International research groups, and networks such as
The RANCARE Consortium and Missed Care Study Group, collaborate on the concept and phenomenon of missed nursing care. They demonstrate the need to conduct research on the issue of omission and loss of nursing care in relation to medical personnel, working conditions, patient safety and the relationship between these elements [
40].
The results of the studies conducted in the analyzed intensive care unit proved that work planning deviated from the recommendations of
The Minister Of Health [
46], which stems from a shortage of nurses in the labor market (6.2/100 000 population) [
47]. It should be noted that the regulation of the Minister of Health [
48] determines the average time of direct nursing services in a category III patient for only 300 minutes per day (5 h). However, in our own study, it was proved that the minimum average working time of a nurse, in the case of CDH patient was 20h4 according to TISS-28 (
Table 1. Me=22.0; SD±7.45 No. 5
Table 1), NEMS = 15h7 (Me=18.4; SD±7.08 No. 5
Table 3) and NAS = 22h5 (Me=21.3; SD±3.27 No. 5
Table 5). Nursing staff are key to ensuring resilience in ICU [
49]. This is one of the key elements necessary to prepare organization in response to crisis [
50,
51,
52].
Correlation tests were performed on the results obtained for the applied research tools. The tools are divided into three comparative groups TISS–28 & NEMS, NEMS & NAS and TISS–28 & NAS. The highest correlation value for TISS–28 & NEMS was shown. A smaller correlation was found when comparing TISS–28 & NAS. The statistical significance of the correlation has been proven for TISS–28 & NEMS (of moderate strength and very weak strength). TISS–28 & NAS correlation was shown as average strength. The results of the analysis did not give grounds to reject the hypothesis ‘there is a correlation of results for TISS–28 & NEMS and TISS–28 & NAS’. However, no correlation of results was found for NEMS & NAS, which led to the rejection of the research hypothesis: ‘There is a correlation of results for NEMS and NAS’.
Author Contributions
Conceptualization, P.S.-P. and D.K.; methodology, P.S.-P. and D.K.; software, P.S.-P.; validation, D.K., R.K. and M.M.; formal analysis, P.S.-P., D.K., R.Z. and R.K.; investigation, P.S.-P., M.B.; resources, P.S.-P., D.K. and M.B.; data curation, P.S.-P. and D.K.; writing—original draft preparation, P.S.-P.; writing—review and editing, D.K.; R.K., R.Z. and M.M.; visualization, P.S.-P. and D.K.; supervision, M.M., D.K., R.K.; project administration, D.K.; funding acquisition, R.Z. and M.M. All authors have read and agreed to the published version of the manuscript.