Policymakers can utilize this model as a concept demonstrator to aid in making decisions based on analytical evidence when managing the spread of DR-TB gene mutations and lineages in rural areas of the Eastern Cape. Customized models are crucial for representing individual communities due to unique factors that influence disease spread within them. This emphasizes the significance of having tailored models for the effective management of the disease. The HCF provides clinical care for a large number of tuberculosis patients, while research facilities continue to study, the disease and diagnostic results provide information on Mtb diagnosis. While all three teams will participate in the same intervention, their ability to exchange knowledge and implement improvements to integrate services will vary. The evaluation of integration's impact, as well as the broader policy context, should consider environmental uncertainty that remains throughout the model implementation period, as demonstrated by other studies elsewhere [
23]. Research conducted in different locations has shown that incorporating a collaborative knowledge translation framework, along with providing resources like facilitation and distributed leadership, within a transdisciplinary team consisting of research institutions, healthcare workers, and laboratories, can enhance collaboration and aid in achieving transdisciplinary research goals [
31]. Collaborating with researchers across different fields can enhance the applicability and adoption of research findings on TB and HIV issues in the province through integrated knowledge transfer [
52]. Involving stakeholders in healthcare systems can be a powerful way to bridge the gap between research and practical implementation, leading to desired transformations. This approach emphasizes exchanging knowledge among the three parties, which portrays a shift towards active participation and considering perspectives that may not fit within the boundaries of disciplinary expertise. It has the potential to enhance the understanding of partnership expectations and their related effects or consequences [
52]. Our research has found that some patients have developed resistance to TB medication, while also being affected by HIV. Studies have shown that Sub-Saharan Africa (SSA) has been the region most impacted by both TB and HIV epidemics. To address this issue, numerous nations have implemented policies based on recommendations from the World Health Organization [
41]. Incorporating interventions for both TB and HIV involved HIV screening for TB patients, administering co-trimoxazole preventive therapy, and providing antiretroviral therapy to eligible HIV-positive patients. However, low-income countries such as South Africa faced challenges such as staff shortages, poor documentation, inadequate resources, irregular drug supply, and insufficient infrastructure. On the other hand, direct supervision, standardization, and mutual adjustment were identified as ways to facilitate integration [
41]. The Eastern Cape is facing difficulties in managing resistance to TB, such as incorporating TB and HIV programs into other disease prevention efforts [
53]. To ensure that individuals with pulmonary TB adhere to their treatment plan, a holistic approach that considers behavior adjustment, transformation, and sustainability is required. This approach should prioritize individual-centered care that balances patients' rights and needs while also acknowledging their responsibility for their recovery. One effective model for understanding health behavior and TB treatment adherence is the Health Belief Model (HBM), which has been studied and utilized in various locations [
1,
3]. The motivational interviewing (MI) communication approach is based on the Health Belief Model (HBM) and focuses on increasing intrinsic motivation and encouraging self-initiated change. By addressing ambivalence between current behaviors and future goals and values, individuals can become more internally motivated to make positive changes. Studies have shown that individuals are more likely to adhere to treatment if they perceive themselves as vulnerable, view the disease as severe, believe in the effectiveness of prevention measures, and acknowledge potential difficulties or barriers to recovery as studies indicated elsewhere [
1,
2]. Research conducted in other locations has demonstrated that utilizing the motivational interviewing communication model, which is founded on the Health Belief Model, can have a significant impact on medication adherence, particularly regarding treatment outcomes, among individuals with pulmonary tuberculosis [
12,
13,
14]. According to [
14], factors such as information, attitudes, beliefs, and perceptions are covered by the Health Belief Model (HBM). These factors have an impact on patients' behavior, including treatment adherence. Treatment adherence is generally significant for controlling diseases. TB is an important disease to model for identifying intervention strategies, especially in vulnerable communities like rural areas where the disease is burdensome. [
14]. It is important to note that models on TB transmission are specific to certain geographic areas and should not be generalized. Therefore, a model must be developed for this particular study setting. This will allow policymakers to determine which aspects to focus on and which intervention strategies are most likely to be successful in a specific area. As there have been unacceptable levels of
M. tuberculosis spread in this study setting, renewed attention must be given to reducing its spread. To provide healthcare to our expanding multiethnic world, various service delivery models have been created, including one that ensures ongoing collaboration among healthcare organizations to understand the epidemiology of TB in rural areas of the Eastern Cape. Preventing drug resistance in
M. tuberculosis involves drug susceptibility testing, surveillance, and ensuring the completion of adequate treatment regimens and patient follow-up. Through the integrated collaboration under this model, a multidisciplinary approach can be applied to address the ongoing issue of TB spread. It has been observed that there is a deficiency in TB awareness, which can lead to non-adherence to medication due to a lack of comprehension. Furthermore, the province has experienced a considerable number of patients abandoning TB treatment before completing the full course of medication [
44,
45,
46]. Extensive literature suggests that patients who received health education and counseling before and during their TB treatment have higher rates of adherence and completion, and lower rates of loss to follow-up [
40,
41,
42,
43,
44,
45,
46,
47,
48,
49,
50,
51,
53]. All TB patients should receive health education and counseling on the disease and its treatment. The primary objective of health education is to provide patients with accurate information so that they can make informed decisions about their health. Education can be delivered through various means, such as face-to-face discussions, written materials, videos, or artistic performances involving individuals affected by TB. Patients must be informed about the disease, its treatment, and the services available to them. Moreover, health education should be provided multiple times during TB treatment to reinforce previous information and communicate new information regarding changes in treatment. Educational sessions can be conducted by different healthcare professionals or pharmacists and can include the patient alone or with their family and friends. Sessions could be scheduled before or at the beginning of treatment, after the intensive therapy phase, or during follow-up care [
5,
6,
7,
12,
13,
53]. The goal of health education is to provide individuals with appropriate knowledge, while counseling assists them in implementing that knowledge by altering their attitudes and actions. "Counseling" refers to a dialogue between the patient and the healthcare provider in which both parties participate [
40,
41]. The process of communication between a patient and a healthcare provider with counseling skills is interpersonal and dynamic. This involves a contractual agreement where the healthcare provider assists the patient in making decisions and developing disease control plans without any moral or personal judgement. It can be a difficult and concerning process for both parties [
40,
41]. To do this, healthcare professionals need to learn how to develop relationships with patients and how to communicate effectively with them to deepen their understanding of TB. The objective is to provide the patients with the confidence they need to carry out the necessary actions for the treatment of their TB condition [
40,
41].