The quotations represent a direct transcript of the participants’ interviews. Citations are coded based on content matching with the code. Codes, therefore, represent meanings that are combined into semantic patterns. We conducted a total of 404 minutes of interviews. The longest interview lasted 48 minutes, and the shortest 25 minutes. The average time interval of the interview was 36.7 minutes. When analyzing the qualitative data, we determined 789 codes based on the statements, from which we then formed semantic patterns. Thus, we defined 36 meaning patterns, from which we finally created 11 themes.
3.1. Presentation of 11 Designed Topics With an Indication of the Most Characteristic Quotes
In the following chapter, the 11 designed topics are presented and the most characteristic statements regarding the topic. The quotations have been translated from Slovenian to English to preserve their originality as much as possible.
3.1.1. Effects of Resuscitation on Performers' Emotions
In the first topic, we found that participation in such procedures affects the emotions of the interviewed persons. We defined both positive and negative emotional responses. Positive emotional reactions include being present during successful resuscitations, especially those that ended with ROSC (Return Of Spontaneous Circulation) and the reanimated person's discharge from the hospital with a relatively good neurological outcome. Several interviewees indicated very positive feelings about the resuscitated persons' personal gratitude. A more significant emotional response results from the resuscitation of children, or resuscitation that the respondents can relate to some familiar matter from their lives (resuscitations that evoke certain associations or can be related to familiar persons). As factors that have a negative effect on their emotions, the interviewees mentioned resuscitation only for the sake of practice, inadequate operation of resuscitation equipment or the lack thereof, disagreement with team members or team leader, and unsuccessful resuscitation (Nevertheless, this can still have positive effectswhen considering that they did everything in their power.), and the feeling of helplessness. It is expressed as they had done everything in their power, yet the desired results were not achieved.
Characteristic quotes:
I:9 "You associate resuscitation with something familiar. There is also a difference if you are resuscitating a child and, at the same time, you yourself have a child of approximately the same age at home."
I:2 "That many times the problem was that we still went to perform resuscitation, solely because of the relatives, because the relatives were there and crying and it was bad for them..."
I:4 "Some members of the team may be a little too driven and refuse to give up on the resuscitation itself."
I:5 "Yes, it is often clear that the resuscitation will be unsuccessful, and then a feeling of helplessness washes over you, which is not pleasant."
3.1.2. Professional Attitude
Regarding the second theme, we found that the interviewees believed they acted professionally during resuscitation. They are certain they have good knowledge and skills to perform resuscitations. For most people, resuscitation still presents a professional challenge because, as one interviewee stated, "every resuscitation is different." They highlighted available guidelines for Resuscitation (Adult and Paediatrics Basic and Advanced Life Support guidelines from the European Resuscitation Council) that allow for standardized work. Most of the interviewees stated that it is easier for them to carry out resuscitation in the presence of a doctor since the burden of the decision is on the doctor as the team leader. At the same time, they (especially those from smaller units) highlighted that they sometimes work with a doctor who does not follow the current guidelines. For them, this can mean facing a stressful situation and a possible conflict or dilemma.
Characteristic quotes:
I:1"Reanimation is not that hard if each member of the team knows where their place is and what they will be doing."
I:9 " I would say that it never happens that the resuscitation is completed without us knowing that we have done everything we could."
I:6 "Yes, resuscitation still presents a professional challenge for me. There are very few remedial exams retakes".
3.1.3. Education
Regarding the third topic, we found that all interviewees emphasized the importance of continuous professional education in resuscitation. They also underlined the importance of monitoring guideline changes because of new professional findings. The majority rated their knowledge of the guidelines for both TPO and DPO as good. The most significant shortcoming was the knowledge of therapy use in children.
Characteristic quotes:
I:7 "I know what I'm doing professionally and stand by it."
I:3 "Knowledge is always insufficient!"
3.1.4. Reflection
Regarding the fourth theme, we found that the interviewees often reflect on resuscitation interventions. They often perform the so called self-reflection, where they mentally go through the intervention and determine its course and their role in it. Sometimes, they do it on purpose, but sometimes, the intervention remains in their minds. This type of thinking is considered good, as it is often aimed at studying possible mistakes and opens up possibilities for improvements. The most common form of reflection is a conversation with colleagues and team members who performed resuscitation together. It usually takes place in an informal form. It can start while driving from the intervention, when cleaning the workspace, the ambulance, restocking the used material, etc. Often, the intervention comes up during a coffee break. The respondents highlighted the importance of meetings after resuscitation (debriefings).
Characteristic quotes:
I:8 "However, we can never avoid this question after resuscitation: What could be better or worse?"
I:10 "I wish post-resuscitation conversations among resuscitation team members were standard!"
I:11"Debriefing or open conversation immediately after the event which some are incapable of, but most can do."
I:1 "After 20 years, I still perform self-analysis of resuscitations."
I:6 "However, it would be welcome to include an additional expert, e.g., a psychologist."
3.1.5. Stressful Situations
In the fifth theme, one of the interviewees stated that resuscitation does not cause him "more" stress than other interventions. The rest, however, indicated a greater or lesser stress level, depending on the type of resuscitation. Resuscitations of children, resuscitations when faced with at least a partial lack of knowledge, and resuscitations when things became complicated were still described as the most stressful. Resuscitations when things did not go as they should have were also described as disturbing events (e.g., the establishment of venous access, an endotracheal tube, etc.). Particular stress is presented via making decisions related to resuscitation (start or stop resuscitation, how long to resuscitate, which procedures to perform, etc.). Good professional knowledge, experience, and adequate self-confidence can significantly reduce the stress of resuscitation. Anticipation and pre-preparation can also reduce stress (if we have sufficient information about the condition before the cardiac arrest or the event itself).
Characteristic quotes:
I:1 "I have experienced quite a few threats from people (relatives, friends, etc.) during resuscitation. But often, people don't mean what they say. They are also in stress."
I:2 "The more things went wrong, the greater the hardships." "Conflicts during resuscitations? Of course, this happens."
I:5 "Aggressive traits often associated with alcohol, malfunctioning equipment, finding a difficult location. I have already experienced physical violence. It was an unpleasant matter, and I felt threatened at the time. Verbal violence doesn't bother me that much anymore."
I:8 "Conflict with relatives who wanted their loved one to live for a long time, but our opinion was different, then the conflict quickly arises."
I:11 "After a failed resuscitation, we have to express condolences, and that's one of the hardest things we have to do."
3.1.6. Ethical Dilemmas
Regarding the sixth topic, we found that the mentioned ethical dilemmas have quite a few common denominators, in which almost all the interviewees had similar opinions. Some such topics were the dilemma of starting CPR on a non-perspective person for the sole purpose of practicing CPR, resuscitating in non-perspective situations, prolonging unpromising life or agony, disagreeing with a team member, especially the leader, and the decision to go into conflict with him, performing resuscitation only because of bystanders, etc. The research participants also expressed a dilemma regarding the individuals’ pre-expressed will to abandon resuscitation (The matters are legally and formally still quite unclear in our country.). All respondents, except one, approve of resuscitation for organ donation.
Characteristic quotes:
I:10 "We have manikins for practice; it is unacceptable to do this on people."
"When the time comes, I think allowing a person to leave with dignity is more humane."
I:6 "I certainly respect the DNR (do not resuscitate) decisions. The only dilemmas are when we don't have accurate data on resuscitations, things are not legally and formally regulated, and sometimes the opinion of relatives is different from ours."
I:7 "If a team leader demanded something I strongly disagreed with, he had to do it himself; I didn't."
3.1.7. Personal Satisfaction
The respondents felt the most excellent personal satisfaction when participating in successful resuscitations (the resuscitated person was discharged from the hospital without significant neurological impairments). They also felt personal happiness when they were thanked by the survivor’s relatives or even by those who had been resuscitated themselves. Despite the unsuccessful resuscitation, more interviewees indicated that they felt good knowing that they had done their best at that moment.
Characteristic quotes:
I:3 "Because for every intervention, when you went and gave it your best, that is, you did everything you knew how, then nothing burdened you."
I:9 "When you resuscitated a person who regained consciousness during the intervention and could even talk. That was awesome!"
I:11 "When the person you resuscitated personally says to you: Thank you for saving my life. You can only wish for that to happen in this profession."
I:2 "There's a special satisfaction at the end of the year when you get a New Year's card, and it says, 'Thank you for saving my father, grandfather."
3.1.8. The Undetected Effects of CPR on the Practitioner
Regarding the eighth topic, we found that almost all interviewees allow the possibility or believe that participating in resuscitations has some effects on them that they are unaware of. Most of them became aware of this fact after several years of work experience. As proof of the undetected effect of reanimations on them, the interviewees expose that they involuntarily return to certain reanimations in their minds, even after a long time.
Characteristic quotes:
I:1 "We can revive a dead person. How could that fact not touch me?"
I:4 " Possibly, I think so, because I'm only human too."
I:5 "Yes, basically, reanimation accompanies you all that day or even longer, you have it in your mind."
I:7 "Perhaps there is a subconscious stress or even fear that I am not even aware of?"
I:8 "Yes, of course there is. No matter how we take it, even after so many years of working in this job, every resuscitation leaves a mark on you, whether you realize it or not."
3.1.9. Resuscitation According to the Age of the Person Being Resuscitated
In this topic, we found that the age of the reanimated person dramatically affects the resuscitation experience. Above all, we have two poles here, resuscitation of children or younger people and, on the other hand, resuscitation of older people. Death is inevitable in the last period of one’s life. Children still have their whole life ahead of them, and their death is not expected. That is why all the interviewees mentioned the fact that resuscitating children presents the most challenging form of resuscitation for them, both mentally and professionally. Resuscitation of adults was described as fairly routine work, yet no one defined it as such in children. Unsuccessful resuscitation of the elderly, especially those with known prior serious illnesses, in a way, represents the natural end of life for interviewees.
Characteristic quotes:
I:10 "Certainly, this is a difference, resuscitating a child. From the point of view that he is at the beginning of his life's journey and is not at all at the age when death is a natural event, as compared to an older age, when these things are also expected and often completely understandable - their death."
I:3 "With the elderly, it is easier to accept that he has reached the end of his journey. This is significantly more difficult for children."
3.1.10. Resuscitation Efforts
In the tenth theme, we found that the interviewees described resuscitation as a physically very demanding intervention. The equipment required for the intervention has a considerable total weight (monitor - defibrillator, paramedic cases, resuscitation case, aspirator, ventilator, stretcher, mechanical devices for chest compression, etc.). If resuscitation is carried out in a prehospital environment, it is often necessary to transfer all of the above to a particular floor of a building, hill, grove, forest, and the like. During the resuscitation, the procedures must be carried out as quickly as possible, which also causes physical and mental stress. Basic resuscitation and correct chest compressions with the appropriate depth and frequency require heavier physical effort, too. At the same time, the interviewees noted that the population is gaining weight, and the resuscitation of an obese person is physically more demanding. The interviewees associate mental stress with specific stressful events (e.g., resuscitation of children, injured persons, dangerous circumstances, etc.), conflict situations within the team or the environment, and complications during resuscitation. This, furthermore, includes ethical dilemmas and decision-making. All but one interviewee stated that immediately after resuscitation, they would have some free time to relax physically and mentally.
Characteristic quotes:
I:6 "There are physical stresses - first of all, getting to the place with all this equipment. CPR alone is a single major physical activity. And then, if it's successful, you still have to get it all to the ambulance, which is often a huge burden."
3.1.11. Performing CPR According to the Environment
When experiencing resuscitation according to the implementation environment, the interviewees pointed out a significant difference depending on whether resuscitation is performed in a hospital or prehospital setting. Resuscitation in a hospital environment represents a controlled environment and, as such, is less stressful for the resuscitators (temperature, light, height of the resuscitation table, etc.). Only medical professionals are usually present in the hospital environment. On the other hand, a prehospital environment is not controlled. One must resuscitate anywhere and in any conditions (heat, cold, daylight, darkness, rain, snow, forest, grass, road, etc.). In the prehospital environment, relatives, friends, colleagues, random eyewitnesses, etc., may be present during resuscitations. They can be helpful or highly annoying. The prehospital environment can also be very dangerous for the prehospital team (traffic accidents, work accidents, violent events, fires, hazardous substances, presence of animals, etc.). This can cause additional stress or even delay or prevent the start of resuscitation. Another big problem is also variously long access times or the time from the cardiac arrest until the beginning of resuscitation, which is, in most cases, also unknown. The aforementioned reduces the chances of successful resuscitation and increases the chances of failure. In the field, however, we are severely limited in resources (personnel, equipment, additional options or help, insufficient information, etc.)
Characteristic quotes:
I:7 "I think it's mainly in support. We have limited staff in the prehospital environment; in the hospital, you can always find additional help..."
I:8 "Prehospital treatment is more difficult. There are several reasons: difficult conditions, limited space, time, personnel and material resources. In addition, you have this sudden event, and the situation may escalate further with relatives in one way or another."
I:4 "They were playing football on the field, and he collapsed. We resuscitated him there for almost an hour. When we were ready to transport the patient, I looked around and saw his teammates kneeling in the grass and praying under the spotlights on the field."