3.3. Interviews
The AAS assessment results showed that 49 participants reached the cutoff of 55 points, which means they experienced a high level of appearance anxiety. However, among these participants, only 10 (1 male and 9 females) consented to the interviews. The ages of these 10 interviewees were 20 (n = 1, 10%), 21 (n = 4, 40%), 22 (n = 4, 40%), and 30 years (n = 1, 10%). From the interview data, 5 main themes and 16 subthemes emerged. Of the five main themes, three were associated with the positive effects of prolonged mask use on pandemic prevention and the alleviation of negative feelings linked to appearance anxiety: “Wearing masks indicates compliance with the epidemic prevention requirement,” “Wearing masks functions as protection against lack of confidence in appearance,” and “Wearing masks helps mitigate the fear of b being judged by others.” The remaining two “Wearing masks shifts attention from appearance to figure” and “Prolonged mask wearing exacerbates the anxiety about taking it off” were related to the impacts of long-term mask use.
Table 5 shows the main themes and subthemes.
Theme 1: Wearing Masks Indicates Compliance with Pandemic Prevention Requirements
For a few interviewees (hereafter called “cases”), the mask wearing requirement for pandemic prevention was a disruption to their daily life that forced them to change some habits and routines. Most cases, meanwhile, found that wearing masks have no significant impact on their life; some were even willing to continue wearing them as it provided dual benefits of preventing infection and maintaining warmth. Under these main themes were four subthemes: “Wearing masks affect daily life,” “Epidemic does not change the way I feel about my look,” “Wearing masks helps prevent infection and keeps me warm,” and “I keep wearing masks during the epidemic.”
Subtheme 1-1: Wearing Masks Affects Daily Life
Several cases did not wear masks before the outbreak of the pandemic because it affected their breathing. Therefore, they considered the mask mandate an inconvenience in their daily life:
Of course I had rejection against it at first. Just didn’t like to wear masks. After all, it prevents me from breathing as smoothly as I would like to. My daily activities are affected. (Case D)
It’s an extra source of pressure in life. Everywhere you go, you just couldn’t help worrying about if you are wearing it or not. (Case G)
Subtheme 1-2: The Epidemic Does Not Change the Way I Feel about My Look
A few cases reported that the pandemic did little to change how they felt about their appearance, which to them was something inborn or inherent and therefore difficult to change. They stated that instead of making efforts to alter their appearance, it would be wiser for them to cope with it in a way that is comfortable to them:
I think that I have found a way to live with my look. Wearing no makeup. That makes me more relaxed. If I feel more relaxed, then I don’t wear makeup. (Case G)
Does the epidemic change the way I feel about my look? Hmm... don’t think it does. Zero change in the way I feel about my appearance. (Case I)
Subtheme 1-3: Wearing Masks Helps Prevent Infection and Keeps Me Warm
Most cases stated that wearing masks outdoors protected them from blasts of cold air and reduced nasal allergy symptoms:
Winter is cold, freezing, and wearing masks keeps you warm. So, I’m okay with it in winter, but not in summer. (Case E)
You don’t sneeze, cough, or have runny nose that easily. It’s like, you know, improve your allergic constitution. (Case F)
Subtheme 1-4: I Keep Wearing Masks During the Epidemic
According to the cases, mask wearing has become a habit because of long-term use, and their reliance on masks increased as they discovered its many benefits:
I’ve been wearing masks since 2019, and from then till now, I’ve met lots of new people and new friends. Nearly never take off my mask when I’m with them. So, I come to fear that I may not be able to meet their expectations of me if I suddenly take off my mask, standing in front of them kind of naked. (Case A)
I feel that I’ve grown to rely on the mask to such a degree that I don’t want to take it off... mean when I’m out there. (Case I)
Theme 2: Wearing Masks Functions as Protection against Lack of Confidence in Appearance
Most cases who were dissatisfied with their appearance depended on masks to increase their sense of security. Some interviewees were in fact already wearing masks or felt the need to do so even before the pandemic because of their lack of confidence in their appearance. Hence, they considered the mask mandate welcome news. Under this theme are the following three subthemes.
Subtheme 2-1: I Was Already Wearing Masks Before the Epidemic Outbreak
Before the pandemic outbreak, several cases already had the habit of wearing masks when outdoors, only taking them off when asked to. The government’s announcement and implementation of the mask mandate enabled them to wear masks with a greater sense of righteousness and peace of mind:
I have no problem taking my mask off if I am required to. Otherwise, I just keep wearing it. (Case B)
I thought about wearing masks when there was no mandate before the outbreak of the epidemic. (Case J)
Subtheme 2-2: I Lack Confidence in My Appearance
Most cases envied good-looking people and were accordingly bothered by the defects in their appearance. These perceived flaws led to a sense of inferiority and subsequently sparked a range of negative emotions.
I have this jaw with an obvious protrusion. On both sides here. Not a beautiful oval face at all. (Case C)
I just couldn’t help feeling envious when I see someone better-looking than me. (Case H)
Subtheme 2-3: I Need to Find Ways to Cope with My Poor Appearance
Most cases felt that they needed to exercise, practice their religious faith, or engage in other tasks to adjust their mood and cope with their negative feelings about appearance anxiety. Such efforts, despite not always achieving the desired effectiveness, indicated their refusal to keep immersing themselves in negative emotions:
I rely mainly on workout, and sometimes on religion. Like going to church to seek inspirations capable of making myself more confident and less worried about my appearance. (Case D)
When I am bogged down in the quagmire of appearance anxiety, I have the feeling that I should not allow myself to stay there. I need to shift my attention, doing something else to get rid of the fixation. Sometimes it works, sometimes it doesn’t, and when it doesn’t, I continue to get mired in depression. (Case F)
Theme 3: Wearing Masks Helps Mitigate the Fear of Being Judged by Others
With the mask covering a significant area of one’s face, most cases found that wearing masks minimized the need to manage facial expressions and worry about others’ looks of suspicion. It also brought them a sense of security and helped them improve their overall efficiency in daily activities. This theme includes the four subthemes.
Subtheme 3-1: Wearing Masks Saves Time Looking After My Appearance
For most of the cases, because the masks covered the perceived defects on their faces, they reduced the time needed to maintain their appearance. To a few of them, wearing masks provided them with the opportunity to address the parts of their faces they were dissatisfied with:
It’s nice wearing masks. I look better as the mask covers those parts I don’t like about my appearance. (Case C)
It helps when you have to wear braces. They get covered by the mask, so I feel less awkward wearing them. (Case H)
Subtheme 3-2: There Is No Need to Worry about Others’ Judgment
Most cases, when not wearing masks, had to dedicate a significant amount of time to maintaining their appearance due to concerns about how they would be perceived by others. Long-term mask use was therefore a protection against those looks of judgment:
With the mask, they can’t tell exactly how you look, so wearing masks saves me from worrying about others’ judgment. (Case E)
I care much less about if anyone is staring at me now that I have to wear mask out there. (Case I)
Subtheme 3-3: Wearing Masks Reduces My Need to Manage Facial Expressions
When engaged in communication while wearing masks, most cases did not need to pay close attention to using appropriate facial expressions. Thus, mask wearing was beneficial to reduce anxiety especially for those whose facial expressions often caused them to feel embarrassed in social interactions. Wearing masks was also found to improve one’s efficiency in daily activities:
Mask makes it easier for me to engage in social interaction. I feel more comfortable when I don’t have to squeeze out a smile or something. No need for enthusiastic responses. (Case C)
I find myself doing things with greater efficiency with the mask. (Case J)
Subtheme 3-4: Wearing Masks Enhances My Sense of Security
Cases were more likely to feel less confident, more insecure, and even ashamed of themselves when they do not wear masks. As mask wearing became mandatory for the public when going outdoors, they felt an increased sense of security and thus became less nervous and worried:
Going out without a mask seems like riding a motorcycle without a helmet to me. (Case A)
I have never been very confident in my own look. So wearing masks makes me feel more comfortable with myself. Without the mask, I feel sort of ashamed of myself as if I’m not wearing an essential piece of clothes. (Case D)
Theme 4: Wearing Masks Shifts My Attention from Appearance to Figure
Majority of the cases were worried about whether their appearance met most people’s expectations and therefore felt a need to improve their looks by removing or covering their perceived flaws. With the implementation of the mask mandate, they shifted their attention from their appearance to their figure. Moreover, a few cases reported that mask wearing did have its disadvantages despite its protective function against others’ judgment. This main theme incorporates three subthemes.
Subtheme 4-1: I Often Worry about My Appearance
Most of the cases were obsessed with people’s judgment of their appearance and were desperate to meet the public’s beauty standards, thus constantly feeling anxious about their inability to do so:
When someone points out a flaw of mine, I’d be obsessed with that flaw, thinking all the time about how to fix it. (Case A)
When I am hanging out with a small group of friends, I would worry about my image. Is this okay or is that a problem? I keep feeling anxious to the degree that I can’t enjoy the gathering. (Case J)
Subtheme 4-2: I Often Pay Great Attention to How I Look
Most cases exerted much effort in correcting their perceived defects or flaws hoping to achieve an “ideal” appearance. Some even entertained the idea of undergoing plastic surgery:
A rosebud mouth, cherry lip, straight Greek nose, and oval face. That’s the standard of beauty I’d like to achieve, so I feel really sorry for myself when I can’t. (Case B)
Wishing to improve my appearance, I often have the urge to have cosmetic surgery when I see those ads. (Case E)
Subtheme 4-3: I Shift My Attention to My Figure after Wearing Masks
According to the cases, as mask wearing minimized differences in people’s appearance, others began focusing more on their body or figure:
When I wear masks, I tend to care more about if others would find me too fat, too thin, and things like that. (Case B)
Now that everyone is wearing masks, I get the feeling that we are all shifting our attention to others’ figure or dress. (Case H)
Theme 5: Prolonged Mask Wearing Exacerbates the Anxiety about Taking It Off
Most cases committed to wearing masks even with the lifting of the mandate. Given the considerable period that has transpired since they last engaged in maskless interactions with others, they felt an enhanced sense of insecurity about their appearance and ended up more nervous and anxious. This theme includes two subthemes.
Subtheme 5-1: I Keep Wearing Masks after the Mandate Is Lifted
With their lack of confidence in their appearance and fear that people may start judging their looks without the mask, most cases planned to continue wearing masks even after the mandate was no longer in effect:
I’ll keep wearing masks; that makes my flaws less discernible and may even create a sense of misty beauty. (Case F)
It seems that the mandate will be lifted soon, and I start to feel anxious again about people’s talking behind my back if I choose to keep wearing masks. (Case J)
Subtheme 5-2: Wearing Masks Exacerbates My Appearance Anxiety
With the impending lifting of the mask mandate, cases would have to face others in their everyday appearance. This caused them to start re-experiencing the nervousness and anxiety they felt when there was still no mask wearing requirement:
With the mask taken off, I need to keep paying attention to my facial expression. Will people think that I’m putting up a long face when I am simply not smiling? I have the feeling that I’m somewhat responsible for causing a misunderstanding like that because I am not good-looking enough to others. (Case A)
I do feel worried now that the mask mandate will soon be lifted. It brings great pressure, I mean having to face people with your “true” appearance. Lots of pressure. (Case E)