1. Introduction
Defining the optimum level of hospital beds has been controversial. Bed supply can be influenced by multiple factors unique to each country. Over the past 30 years, I have been involved in the long-term forecasting of healthcare demand and capacity planning. This has resulted in over 300 publications on these topics and the related issue of financial risk in healthcare purchasing. To avoid self-citation these papers can be found in the Supplementary file (
https://www.mdpi.com/1660-4601/20/24/7171/s1) of a recent review of internationally available bed supply [
1]. These publications are split into 19 alphabetical sections with numbered papers in each section, hence, publication L.1. is in the hospital bed planning and occupancy section dealing with interpreting daily emergency admissions and discharges, and their impact on occupied beds. These will occur in the text as, see L.1, K.7, etc. in [
1].
The review concluded that a new model could be applied, which plots the ratio of available beds per 1,000 deaths against the natural log of the number of deaths per 1,000 population [
1]. The ratio of deaths per 1,000 population is used to approximate the population age structure. It was also proposed that the age-standardized mortality rate (ASMR) represented a widely available measure of population ‘deprivation’ [
1]. ASMR could then be used to adjust for the higher/lower bed demand arising from relative population deprivation between countries and local areas.
While benchmarking bed supply using a standard methodology is useful, it does not provide a fundamental measure of the population-level expressed bed demand, as occupied beds [
2]. From a planning perspective, it is the ability to benchmark expressed bed demand, which is the foundation of the ultimate calculation of bed supply.
Regarding the issue of average bed occupancy and bed supply, it has been commonly stated that 85% average occupancy represents the ‘optimum’ hospital average occupancy. However, no one can locate the original study — and 85% is merely a blindly repeated myth [
3]. Tools such as queuing theory give far greater insight [
4,
5,
6,
7,
8]. There are thousands of published studies demonstrating how queuing theory and related simulation studies can be directly applied to understanding hospital bed numbers and occupancy, for example, see [
9,
10,
11,
12].
Some years ago, I developed a method to use the Erlang B equation, the simplest form of queuing theory, to show lines of constant turn-away on a graph with available beds as the x-axis and average occupancy on the y-axis, see L.2-L.6, L.12, in [
1]. Turn-away can be interpreted as the chaos, inefficiency, and patient harm engulfing a hospital when there are insufficient beds to service the arriving demand, i.e., canceled elective operations, ambulances queuing outside the emergency department (ED), patients stuck in the ED due to the unavailability of inpatient beds, patients lying on trollies in corridors, inpatients boarding in the incorrect specialty beds, premature discharge from intensive and inpatient care, all creating high levels of staff stress and dissatisfaction, see L.2, L.23, L.31, in [
1]. The Erlang B equation only applies to individual bed pools within the hospital, hence, to gynecology, pediatrics, orthopedics, surgery, general medicine, etc. The whole hospital's average bed occupancy then depends on the number and size of the bed pools within each hospital, see L.12, in [
1].
My research indicated that at the specialty level in the English NHS, the 3% turn-away line represented the best compromise between capital costs and admission from a waiting list as a buffer between fluctuations in demand and available capacity, see L.3-5, in [
1]. This figure was derived by comparing the average occupancies of different-sized specialty bed pools against the lines of turn-away. These lines of constant turn-away were also applied at the whole hospital level to demonstrate that the hospital average occupancy was lower as size was reduced and that in the USA a figure of around 75% average occupancy applied to hospitals with around 1,000 total beds, see L.12 in [
1]. This compares well with the average occupancies reported for OECD countries, where the OECD average before COVID-19 was around 77%, with an interquartile range of 67% to 79%[
13].
To address these issues this study first takes the population-level expressed bed demand, as occupied beds (acute plus mental health and maternity, for both elective and emergency admissions), for the populations of English National Health Service (NHS) Clinical Commissioning Groups (CCGs) and matches this with the ASMR for each CCG to derive the value of the slope between ASMR and bed demand. Each CCG is approximately contiguous with one or more local authorities. Using their NHS number all residents of England are linked to the list of a group of primary care physicians called a GP practice, associated with a CCG. Issues regarding the scatter around the trend line are discussed from the viewpoint of the structural factors that influence bed demand.
Translation of this expressed bed demand into appropriate (efficient, safe) bed supply is also examined using the Erlang Equation (queuing theory) applied to English NHS Hospital Trusts. Each NHS hospital Trust, some of which specialize in one specific area, i.e., pediatrics, oncology, neurology, orthopedics, ophthalmology, cardiothoracic, etc., can operate from one or more sites and receive patients from multiple CCGs, which comprise the expressed bed demand. The average bed occupancy is then used to determine which Trusts have sufficient beds for the uninterrupted admission of patients into the correct bed pool appropriate to their age, sex, condition, and specialty treatment.
These two components form the basis for the international benchmarking of bed demand and supply and explain why average bed occupancy varies greatly between countries [
13]. Hence, a standard set of tools to make international comparisons and to guide regional and local capacity planning.
3. Results
The results section is split into two halves. Firstly, to investigate the primary expressed bed demand in English CCGs, including the intrinsic volatility associated with the expressed bed demand. Then to investigate how CCG population ASMR may affect this expressed bed demand, and finally to validate these using wider data from Australia and the USA.
A section investigates how hospital average bed occupancy can be used as a diagnostic tool to reveal when bed supply is insufficient to deal with the expressed bed demand. Data from English NHS hospitals is used to illustrate examples of sufficient and deficient bed supply. The implications for a whole hospital bed occupancy figure are explored with the often quoted 85% occupancy figure being shown to be entirely inappropriate to the field of bed planning.
3.1. Factors Regulating the Expressed Bed Demand
3.1.1. The Volatility Associated with Expressed Bed Demand
Figure 1 shows the volatility (standard deviation for the 6 years) as a percent of bed demand in 2019/20 for each CCG. There is a power law trend to lower volatility as size increases, however, the relationship has a low value for R-squared which reflects intrinsic variable system factors such as population density (and associated higher disease transmission in particular years), metrological factors, variations in local air pollution, etc. CCGs at the lower boundary will be serviced by hospitals with severe bed shortages limiting fluctuation in the number of occupied beds.
Such high volatility between years is intrinsic to understanding why hospitals must have an adequate average bed occupancy margin to ensure optimum patient flow [
1]. CCGs with the highest volatility in bed demand will experience the greatest difficulty in achieving financial balance. See N.1-N.39 in [
1].
Given this high intrinsic volatility, it is preferable to use the trend line between 2014/15 and 2019/20 to establish the average expected bed demand in 2019 used in the next section. Note that the 2019/20 financial year finishes just before the onset of the COVID-19 outbreak in the UK.
Higher volatility in smaller CCGs is partly due to Poisson-based variation in admissions. 200 occupied beds are equivalent to a small hospital while the largest acute site has around 1,100 beds. The largest CCG covers the whole of Manchester. Regarding the scatter note that high location-specific variation in annual deaths is also observed, see N.20, in [
1], i.e., high scatter is not unique to occupied beds.
3.2. The Relationship Describing Expressed Bed Demand
Figure 2 shows the relationship between occupied beds per 1,000 deaths and deaths per 1,000 population for English CCG populations as per the approach used for international bed supply [1].
The data for international bed supply was assumed to follow a logarithmic relationship [
1], hence, the two log relationship lines. However, the actual relationship for occupied beds is better described by a power law relationship. CCGs serviced by hospitals with bed shortages will have lower ‘expressed’ bed demand due to patients diverted into a growing waiting list for elective surgery [
20]. Hence, the power law relationship was used to calculate the difference between the actual and the trend line.
3.3. The Relationship between ASMR and Expressed Bed Demand
The previous study suggested that ASMR was an internationally comparable way to compare intrinsic bed demand in countries with different levels of population ‘deprivation’ [
1]. To estimate the additional bed demand in more ‘deprived’ populations
Figure 3 shows the relationship between the difference for the actual minus the expected trend line for total CCG bed demand (acute + mental health + maternity), as beds per 1,000 deaths, and the all-cause ASMR for each CCG. Three trend lines are shown, all with an R-squared of 0.2528 but with different fixed intercepts. The black dotted line gives the actual trend, the red dotted line shows the relationship when the median value of the raw data is placed into roughly equally spaced bins at intervals of 100 units of ASMR, while the green dotted line is constrained to the slope which appears to describe the upper and lower edges of the data.
The actual slope lies between 15.3 to 30.7 occupied beds per 1,000 deaths per 100 unit increase in ASMR. This value is compared with previous estimates in the Discussion as are the reasons for the high scatter around the trend line.
3.4. ASMR and Differences in Bed Demand between Australian States
Previous studies, see L.46 and L.57 in [
1], had demonstrated that the States of Tasmania and the Northern Territory in Australia appeared to have far fewer beds than the other States despite higher expected bed demand. To this end,
Figure 4 shows that both States have appreciably higher ASMRs than the others. The average ASMR for Australia is in light blue. Hence, ASMR provides an objective basis to explain why more beds are needed in these States, especially in the Northern Territory. Each State appears to have its method for calculating bed requirements, with no way of knowing how well these methods work in the real world.
Volatility in bed demand was demonstrated in
Figure 1 for English CCGs.
Figure 4 investigates the volatility in the ASMR for Tasmania and the Northern Territory. Volatility in ASMR implies volatility in incremental bed demand, and hence has implications for the average occupancy margin applicable to the hospitals in these States, i.e., the margin between bed supply and expressed bed demand.
Note that the ASMR in 2020 during the COVID-19 pandemic is low for both States. Australia implemented a strict lockdown process which vastly limited international air travel and movement between States. The transmission of multiple pathogens was probably limited during this period leading to temporary depression in the ASMR.
Figure 4.
Age-standardized mortality rates for the Australian states in 2019. ASMR in Australia is standardized to the Australian population [
21]. Hence multiply by 73.4 to give the equivalent ASMR using the standard world population. ACT = Australian Capital Territory, WA = Western Australia, NSW = New South Wales, Old = Queensland, Aust = Australia, Vic = Victoria, Tas = Tasmania, NT = Northern Territory.
Figure 4.
Age-standardized mortality rates for the Australian states in 2019. ASMR in Australia is standardized to the Australian population [
21]. Hence multiply by 73.4 to give the equivalent ASMR using the standard world population. ACT = Australian Capital Territory, WA = Western Australia, NSW = New South Wales, Old = Queensland, Aust = Australia, Vic = Victoria, Tas = Tasmania, NT = Northern Territory.
Figure 5.
Age-standardized mortality rates for the Australian states of Northern Territory (left axis) and Tasmania (right axis) from 2013 to 2022 [
21]. ASMR in Australia is standardized to the Australian population.
Figure 5.
Age-standardized mortality rates for the Australian states of Northern Territory (left axis) and Tasmania (right axis) from 2013 to 2022 [
21]. ASMR in Australia is standardized to the Australian population.
3.5. Applying the Power Law Model to Bed Demand in Other Countries
Having suggested that a power law function applies to expressed bed demand in England, the output of two previous studies relating to expressed acute bed demand, see L.51, L.57 in [
1] has been reanalyzed in
Figure 6 using a power law function. There are unavoidable differences in the definition of acute care. The data from England contains occupied beds for maternity and mental illness elevating bed demand by around 22% over acute demand [
14]. The data from Australia and the USA includes all hospital types including privately owned. This is omitted from the data for England where private hospitals only cover elective surgical admissions, and around 10% more occupied beds can be assumed. Hence move the line downward by around 12% for England. English and Australian data include an allowance for bed occupancy due to same-day admissions assuming an 8-hour average stay. This is omitted from the US data which can be increased by 15%, assuming the USA has more same-day activity than England [
14]. This brings the line for the USA closer to England.
The range of deaths per 1,000 population on the x-axis reflects the populations covered by English CCGs versus the larger Australian and US states. Note the relatively younger population in Australia.
During the reanalysis of the Australian data, it was noted that the point for the Northern Territory had an undue effect on the power law function. Hence
Figure 6 shows the resulting power law function with the Northern Territory included and excluded.
The Northern Territory is not only an ASMR outlier but also contains most of the Australian population of indigenous people, who have unique profiles for disease and expressed health care demand, see L.57, in [
1]. Hence, the power law line excluding the Northern Territory looks more likely.
3.6. Benchmarking Whole Hospital Average Occupancy
This section explores bed occupancy in several contexts such as specialist hospitals, single specialties (maternity, pediatrics), and critical care. The conclusions of these specific cases are then applied to the whole hospital's average occupancy and an explanation of why average bed occupancy figures for different countries show high variation.
3.6.1. English Specialist Hospitals
Before investigating the issue of the whole hospital's average occupancy, it is useful to observe the average bed occupancy in specialist hospitals which approximate a single specialty bed pool, i.e., all beds are approximately accessible to any patient.
Figure 7 investigates the reality of specialist hospital occupancy in the light of queuing theory. This data comes from English NHS Hospital Trusts and is from random 8 am occupancies between November 2023 and March 2024. The lines of ‘turn-away’ are from the Erlang B equation, which assumes that if a server (bed) is unavailable the person goes elsewhere. The server (bed) must provide an identical service to all other servers (beds).
Erlang B contains several assumptions, however, hospitals requiring unhindered access, such as children’s, oncology, etc., generally need to operate near or below the 0.1% turn-away line. Data for 17 single-site specialist hospitals are shown in
Figure 7 and all but one lie below the 3% turn-away line and mostly near or below the 0.1% turn-away line, with 3 below the 0.01% turn-away line implying instant access under all possible demand scenarios.
The beds in these specialist hospitals approximately meet the criteria of an identical ‘server’, and hence Erlang B is entirely applicable. These hospitals include specialist eye, pediatric, women’s, cancer, orthopedic, and rehabilitation hospitals. Also shown in this figure is the average occupancy plus the standard deviation associated with the daily values.
One of the hospitals with the highest average occupancy, namely, the Clatterbridge Cancer Center in Liverpool (88% average occupancy with 101 beds) has recently received additional patients due to a reorganization of cancer services among the Liverpool hospitals. This necessitated higher levels of scheduling for admissions allowing for operation at slightly higher average occupancy. Additional beds are probably justified in coping with the increased bed demand. Another high-occupancy hospital is the Royal Papworth in Cambridge, a specialist cardiothoracic and transplant center. Once again, a higher level of scheduled admissions allows for operation at slightly higher average occupancy. The average plus one standard deviation of occupancy at the Royal Papworth is 96.7%, and days with 100% occupancy do occur, implying that several additional beds are probably required to enable the uninterrupted flow of patients. The average plus 1 standard deviation (STDEV) indicates that bed occupancy (midnight) is 1 or more STDEV higher than average on 16% of days and has a higher turn-away.
Figure 7 indicates that the so-called 85% occupancy rule has no application to the real world. Based on the data for the 17 specialist hospitals it is possible to simulate the whole hospital occupancy. Several scenarios were constructed and are shown in
Table 1.
As seen in the simulations the average for whole hospital bed occupancy in the medium to large hospital scenarios ranges from 77.5% to 82.4%. The first two scenarios are somewhat unrealistic since the largest single-site acute hospital in England has 1,200 acute beds, and a large hospital with just 4 specialties is unlikely. The small hospital scenario has low average occupancy. This closely approximates the results of a study of bed occupancies in US hospitals, see A.7. in [
1] and lies within the range of occupancies reported for OECD countries [
13]. This gives us a robust benchmark for the international comparison of bed occupancy. The small hospital scenario shows why one-quarter of OECD countries have an average occupancy below 67% — such countries will have a far higher proportion of smaller hospitals, probably due to lower population density.
We can now apply this robust benchmark to English NHS hospitals, known to have exceptionally high bed occupancies from poor policy implementation based on the entirely unsupported political view that England has far too many hospital beds [
1].
3.6.2. English Pediatric and Maternity Departments
Pediatric and maternity bed occupancy for the separate hospital sites of NHS Trusts is presented in
Figure 8. Pediatric and maternity data for the 35 largest NHS Trusts was provided for the individual hospital sites within each Trust. The website for other Trusts containing the word ‘hospitals’ was also searched to see if maternity was provided at multiple sites. The number of available beds was divided by the number of sites to reflect the smaller actual size thus moving the data point to the left.
Over half of maternity units operate below the 0.01% turn-away line indicating immediate access under all demand scenarios. The situation for children’s hospitals/departments shows that over half operate above 1% turn-away. It should be noted that the winter of 2023/24 was one of the warmest and wettest winters on record and was somewhat unremarkable for influenza, COVID-19, and Respiratory Syncytial Virus (RSV) [
22]— the low levels of respiratory viruses were probably an outcome of the unusual weather conditions. Hence, pediatric bed demand should be much lower than usual, and accordingly, the maximum number of pediatric beds closed due to RSV was only 189 (3% of available beds) on 29 November 2023 [
18].
NHS Trusts are largely free to allocate available beds as they choose and consequently, both specialties show a wide range of bed occupancies across England. Since both specialties require rapid access, bed occupancies above the 0.1% turn-away line represent evidence of poor bed supply which is alarmingly so for children.
3.6.3. English Critical Care Units
The applicability of Erlang B to critical care was established in the 1990s [
4].
Figure 9 shows bed number and occupancy data for English NHS Trusts during the winter of 2023/24. This data comes from the daily winter SITREPS [
18] and is therefore collected at 8 a.m. rather than midnight. The data is at the whole NHS Trust level but is supplemented with a few data points supplied for individual sites. Children's critical care tends to only occur at regional centers. Adult and neonatal critical care for the larger NHS Trusts will be split across two or three sites. Hence the effective bed pool size on these occasions can be divided by 2 or 3 (moved to the left) leading to higher real-world turn-away.
As the term ‘critical care’ implies the occupancy levels should be around or below the 0.1% turn-away line as is only the case in several hospitals. Turn-away above 20% is unacceptable and would contribute to higher in-hospital mortality [
23]. A study published in 2001, see L.2 in [
1], gave very similar results to
Figure 9. While CCU bed numbers in England have increased, see L.30 in [
1], so has demand, leading to no net change over 23 years. CCGs can veto acute hospital plans to expand their CCU bed numbers, based purely on cost, possibly ignoring consequences.
3.6.4. English Adult Acute and Mental Illness Departments
My calculation of excess winter mortality (EWM), a proxy for hospital winter bed demand, see H.7 in [
1], shows that the winter of 2023/24 had unusually low EWM which was the seventh lowest in the past 75 years, i.e., a once-in-a-decade event. See
Figure A1 and
Figure A2 in the Appendix.
The levels of common pathogens were unremarkable [
22] and the maximum beds occupied by influenza patients was 2,481 (2.5% of adult beds) on 5 February 2024. Beds closed due to Norovirus peaked at 971 (1% of available beds) on 11 March 2024. As suggested by the very low EWM this was an exceptionally low winter for pathogens. This materially affects the interpretation of
Figure 10. In
Figure 10 the data for the 35 largest NHS Trusts is disaggregated to the individual sites run by the Trust and is for adults, i.e., excluding pediatrics. The data for Mental Illness is at the Trust level and therefore covers multiple sites and exclusive bed pools, i.e., secure units, children’s, geriatric, male/female, etc.
The whole hospital occupancy is the weighted average of the occupancies applicable to the constituent specialty bed pools which will be appreciably smaller implying far higher turn-away than seems to be the case at the whole hospital level.
For example, the lowest average occupancy data point in the group of the 10 largest NHS Trusts is for the Northern Care Trust (average occupancy of 88%) which roughly services the northern parts of Greater Manchester. It operates from four sites with approximately 380 beds per site. Each site will have further sub-specialization. The second largest is the Manchester University Trust (average occupancy of 92%) which operates from 10 sites including specialist hospitals for Dentistry, Children, and Women including childbirth. The lower occupancy applicable to these smaller specialist sites reduces the overall average occupancy, and the larger acute sites operate at higher occupancy to generate this lower average.
By comparison for hospitals in the USA with 1,000 beds, the average occupancy is around 78%, implying a sufficient occupancy margin for immediate access to a bed of choice, see L.12 in [
1]. The implication in England for whole hospital occupancy lying on the 0.1% turn-away line is that every single bed in the hospital is accessible to any patient irrespective of age, sex, or condition. This would represent operational chaos. Indeed, most acute hospitals in England operate on the verge of chaos, with medical patients ‘outlying’ in other specialty beds, frequently canceled elective operations, and large ‘bed management’ teams devoted to facilitating patient discharge to squeeze in the next patient from the queue for (elective or emergency) admission. This operational chaos is evident in the high proportions of hospitals operating above 50%, 20%, and 5% turn-away. Operating at high occupancy is associated with higher levels of complications in patients ‘stuck’ in the emergency department [
24], higher overall and surgical mortality rates and lower health gain [
25], truncated length of stay due to bed insufficiency [
26], higher rates of readmission after premature discharge [
27,
28], while decreasing bed occupancy reduces in-hospital mortality and enables the rapid transition from the emergency department to an inpatient bed [
29].
Turn-away in mental illness is alarmingly high and has been so for many years, see L.2, L.23 in [
1].
4. Discussion
4.1. Are Hospital Beds an Indispensable Asset or a Liability
Before conducting wider discussion, it is important to discern how policy views beds — are they an indispensable asset to efficiency or a cost to be ruthlessly reduced? A WHO policy brief published in 2004 demonstrated significant reductions in acute hospital bed numbers between 1990 and 2002. It was implied that implementing appropriate policies could lead to further reductions in bed numbers and costs [
2]. This study highlighted that the issue of bed demand per se was poorly understood, and no mention was made regarding queuing theory and turn-away.
It is apposite to illustrate how government policy can hinder the proper understanding of real bed demand. In England, as with all governments, there are Treasury rules regarding the affordability of publicly funded infrastructure. Such rules are entirely appropriate and well-intended. However, these rules were framed from a pure ‘profit and loss’ perspective and do not incorporate any realization regarding queuing theory and turn-away. These affordability rules became highly problematic during the period of the private funding initiative (PFI) which ran from the 1990s to 2018 when it was eventually abandoned as a ‘fiscal risk’ [
30].
As stated, the Treasury rules were developed in splendid isolation from the realities of the ‘rules’ governing hospital bed demand and occupancy. They became so divorced from reality that it was impossible to obtain approval for a hospital project without resorting to large-scale manipulation of the figures in the business case [
1]. The only way to get a business case approved was to ‘show’ large reductions in bed numbers. This is a self-defeating process, since the calculated future admissions, length of stay, and occupancy bore no relation to reality. External Management Consultants were employed to construct, some may say concoct, these business cases so that they had the surface appearance of validity. Treasury experts would not have the detailed knowledge of the factors behind admissions, length of stay, and bed occupancy to know that the business cases were worthless [
1]. However, these business cases were duly approved, and construction of woefully under-resourced hospitals commenced.
Hence, by the winter of 2023/24, the end result was the outcomes revealed in this study. It cannot be overemphasized that the winter of 2023/24 was the 7th lowest for excess winter mortality (EWM) in 75 years (
Figure A1 and
Figure A2 in the Appendix). EWM is a direct indicator of adult bed demand via the nearness to death (NTD) effect [
1], and by the fact that any agent precipitating death will lead to many times more admissions that do not end in death [
1].
It is alarming that one of the most innocuous winters in 75 years is accompanied by average adult bed occupancies above 95% for almost the entire adult bed complement. Every smaller adult bed pool, i.e., trauma and orthopedics, surgery, urology, ENT, gynecology, etc., will be at intolerable occupancy and very high levels of turn-away, organizational chaos, busyness, and unintended patient harm.
Beds should not be viewed as a cost to be avoided, but an absolute requirement for an effective and efficient hospital operating at its minimum cost.
4.2. Limitations of the International ‘Available’ Bed Supply
We now return to interpreting the results. The international data for ‘available’ beds used in previous studies was limited to 178 countries grouped into seven categories from ‘poorest’ to ‘gross excess’ [
1]. The gross excess category only contains 5 countries, while the others contain 22 to 33 countries. Of necessity, allocation into each category is somewhat arbitrary, although to calculate the slope and intercept of the logarithmic relationship countries are moved between categories, and the values are recalculated. Too little data lies below 8 deaths per 1,000 population to calibrate a power law function. The figure of 8 deaths per 1,000 population is where the slope of the power law relationship rapidly increases as per
Figure 2. For the world countries, of the three categories containing the developed countries, there are only 12, 16, and 17 countries respectively, most of which lie above 8 deaths per 1,000 population.
Countries also occur in each category for multiple bed supply reasons [
2]. For example, the Maldives, a popular tourist destination, has two main hospitals in Malé, plus three smaller regional hospitals. As a result, the Maldives falls into what was labeled as the ‘gross excess’ category. Barbados, another popular tourist location, has three main hospitals, a geriatric hospital, and a community hospital, and therefore falls into the ‘very high’ category. It is a moot point as to which geriatric and community beds qualify as genuine curative beds. Another example is Monaco which has several public and private hospitals including a cardiothoracic center used by wealthy non-residents from the wider Mediterranean and Africa. Crude bed supply thus reflects multiple causes including the needs of the resident and the non-resident populations.
When applying a power law relationship, as for English CCGs, it is important to have sufficient data below 8 deaths per 1,000 population. The English CCG data contains 148 CCGs, of which around 65 CCGs are below this figure.
Hence to benchmark international ‘available’ beds the previous logarithmic equation remains sufficiently valid to benchmark against broadly similar bed supply but is probably best applied above 8 beds per 1,000 deaths. Clearly ‘available’ beds do not measure fundamental bed demand which can only be estimated from data specific to ‘occupied’ beds. Hence the rationale for this study.
The 148 data points for ‘occupied’ beds in English CCGs are unique because data originates from the English NHS where every location is subject to the NHS funding formula whose total funding for revenue is limited by parliament. Likewise, the availability of beds is determined by a common set of capital constraints. Relative to the international data on available beds the scatter around the common trend is greatly constrained.
4.3. The Relationship with the Age Standardized Mortality Rate (ASMR)
ASMR is a widely available measure of relative population ‘deprivation’ using the standard world population ranges from around 325 (Japan/Singapore) to >1,000 (most African countries), up to 2,000 in Lesotho and the Central African Republic. The average for OECD countries is around 465 [
1]. It is also widely available in all developed countries at the small area level. While country-specific alternate measures of ‘deprivation’ may be available [
1], it is preferable to use ASMR so that bed models can be internationally compared. When used to compare bed requirements within a country, a country-specific age profile can be applied for the age standardization process as shown in
Figure 4 and
Figure 5 for Australia.
The value for the slope of the relationship between beds per 1,000 deaths and ASMR in
Figure 3 (15.3 to 30.7 per 100 units of ASMR) lies within the range of 13 to 34 previously estimated [
1]. This range looks to apply to both total and acute beds, however, the relationship for pediatric and maternity beds needs to be determined separately as should that for individual specialties, and between elective and emergency [
1].
Figures 4 demonstrate that higher bed demand in the Australian states of Tasmania and the Northern Territory, see L.46, L.57 in [
1] is associated with higher ASMR.
Figure 5 shows that ASMR has high year-to-year volatility and will partly explain the high volatility in
Figure 1. The implication is that bed demand models must incorporate total bed provision adequate for ‘bad’ years. This issue will be covered later.
4.4. Differences between Occupied Beds in Australia, England, and the USA
Figure 6 revealed differences in occupied beds in Australia, England, and the USA. After applying adjustments for counting differences and a common reference point of 8 deaths per 1,000 population we arrive at the following beds per 1,000 deaths (adjustments are detailed in
Section 3.5):
Australia — 336 (reference)
England — 267 (303 minus 12% adjustment)
USA — 156 (136 plus 15% adjustment)
Despite Australia having far more available beds than England, see L.43, L.46 in [
1], the expressed bed demand is 26% higher. This probably reflects the greater access to elective care among the MEDICARE-insured population but a generally lower bed occupancy in Australia's higher proportion of smaller hospitals.
However, the data from the USA reveals 42% lower expressed bed demand compared to England. This does not indicate that the USA has discovered some wonderful way of increasing its population health — indeed the ASMR for the USA is higher than England and Australia [
1]. The low bed demand is more likely to be the unintended outcome of private for-profit health insurance, namely, even with the advent of Obama Care, the poor still struggle to access acute care due to insurance policy ‘small print’ exclusions and co-payments designed to discourage utilization.
Note that the power law function for the USA is relatively flat, i.e. lower bed demand in those states with a higher proportion of children. It is of interest to note that in 2020, deaths of children under 5 years in the USA were 2.5 times higher than in Sweden, and the USA ranks 52nd in the world, which is very poor given its high GDP [
31]. Access to primary and secondary care is probably limited compared to other countries.
In addition, the hospital average length of stay in US states shows evidence for gross distortions, especially in the poorest states, see K.3 in [
1]. Expressed bed demand in the USA is highly likely to be artificially reduced. In conclusion, the method appears to be working and gives consistent answers.
This preliminary data needs to be supplemented with additional studies. The following can be suggested:
A study in Australia regarding expressed bed demand for indigenous versus non-indigenous people, possibly using Heath Board level data after adjustment for ASMR.
A study in the USA using county-level data after adjustment for ASMR.
A wider study among European countries or at the state level in a large country such as Germany.
4.5. Understanding Hospital Bed Occupancy
4.5.1. Limitations and Advantages of the Erlang Equation
The origins of the supposed 85% average bed occupancy figure appear lost in the mists of time and folklore [
3] and have been repeatedly shown to have no relevance to the whole hospital [
4,
5,
6,
7,
8,
9,
10,
11,
12]. Queuing theory and related methods are far more relevant.
One such study has been repeatedly misused to argue that the 85% figure is relevant. Bagust et al [
32] conducted a simulation specifically using a 200-bed medical bed pool. Assumptions were applied regarding the weekly profile for admissions and the summer/winter differential in admissions was set to be relatively moderate. However, they concluded that for the 200-bed medical pool, immediate access to a bed began to fail between 80% to 85% of average occupancy and that bed crises emerged around 90% of average occupancy. We can cross-check these conclusions using
Figure 7 where for 200 available beds around 0.1% turn-away occurs at 83% average occupancy, 1% turn-away at 90% average occupancy, and 3% turn-away at 93% average occupancy. The two different methods are in good agreement and 85% average occupancy therefore only applies to a bed pool with 200 beds (with approximately no delay to admission) and are not in any way applicable to the whole hospital's average bed occupancy.
As with any model, the Erlang equation (queuing theory) contains several key assumptions, namely:
That the average rate of admission is the same on a 24/7/365 basis.
Erlang assumes a particular distribution for length of stay.
Queuing for admission does not occur.
None of these assumptions is universally applicable, hence, why suggest this as a method to compare occupancy? There are several good reasons, namely:
Erlang B is the simplest of the Erlang equations and calculations can be performed using a spreadsheet without the need for programming. Such calculations are therefore widely accessible, and several Erlang B calculators are freely available on the internet.
The output from Erlang B was compared to the real world of hospital bed occupancy by this author and 0.1% turn-away was shown to apply to specialties requiring immediate access such as maternity, pediatrics, oncology, and critical care. In the USA, a 0.1% turn-away is also widely applicable since any delay to elective surgery is usually very short. Likewise, 3% turn-away encompassed most other specialties involving a mix of emergency and elective admission from a waiting list, as is usual in the English NHS.
For rapid comparison, there is no need to resort to more complex versions of the Erlang equations. The main point is that the Erlang B equation should be applied at the specialty level and that the whole hospital bed occupancy is the weighted average of all the constituent specialty bed pools.
Bagust et al [
32] highlighted that their simulation only worked for a modest seasonal profile. This study highlighted that the winter of 2023/24 was one of the least ‘bad’ in many years (
Figure A1 and
Figure A2 in the Appendix). It is known that in the real world, the volatility associated with hospital admissions is 2- to 3 times higher than from simple Poisson randomness (assumed to apply to Erlang B), see N.1, N.2 in [
1]. Does this invalidate the application of Erlang B? Certainly not, it simply implies that the average demand is constantly changing and that Erlang B applies to the ‘current’ average. Hence, what are the number of beds needed to service the expressed demand at various times in the year, see L.1, L.6 in [
1]?
Finally, are the lines of turn-away precisely accurate? Recall that the data is a five- or six-month average, during this time bed demand will fluctuate due to circadian, weekly, and monthly patterns. Recall that Trust-supplied data includes Christmas and New Year when occupancy falls to a minimum thus decreasing the average. However, absolute precision is not required since every hospital can quickly see how they compare to others.
4.5.2. Hospital Busyness and the 85% Occupancy ‘Rule’
There is one situation where 85% is generally applicable in that from a staff perspective it is an approximate measure of busyness, see L.23, L.31 in [
1], i.e., above 85% occupancy staff experience unrelenting busyness and therefore are more stressed and more prone to burn-out, neglect of standards for hand washing, and medical errors. Busyness explains why hospital hospital-acquired infections appear to increase above 85% occupancy, see L.23, L.30 in [
1]. The effects of busyness will be largely independent of hospital size.
The literature based on 85% occupancy must be interpreted from the perspective of staff busyness rather than the effects of turn-away upon patients. These are two different processes based on differing staff versus patient perspectives. From
Figure 7,
Figure 8Figure 9 and
Figure 10 it should be clear that most English hospitals simultaneously experience the deleterious effects of busyness and turn away, with the patient suffering the consequences of both forces.
4.5.3. Erlang B and the Real World
As demonstrated in
Figure 7, Erlang B widely applies to all specialist NHS hospitals. The only exception was the Clatterbridge Cancer Centre NHS Trust where it is assumed that sequential outpatient/inpatient treatment (a form of queuing) allows this NHS Trust to operate at the 3% turn-away line. The other alternative is that this hospital Trust has slightly fewer beds/operating theatres than the expressed demand implies are needed.
A point to note from Figures 8, 9, and 10 is that the average occupancy during the winter of 2023/24 in English hospitals is critically high. This is especially so for most pediatric wards in general hospitals. It must be recalled that the winter of 2023/24 was remarkably innocuous for infectious outbreaks and temperature. The situation for pediatric wards can therefore be described as falling into the ‘never event’ category.
Finally, given that hospital demand shows high volatility depending on multiple environmental and infectious stimuli, it is highly advised that hospitals employ software to forecast short-term demand so that staffing costs can be minimized [
33,
34,
35].
4.5.3.1. Maternity and Pediatric Bed Occupancy
Bed occupancy for maternity departments needs to be understood in the wider context of the up/down undulations in births emanating from the World War II baby boom.
During World War II births in England and Wales reached a minimum of 579,000 in 1941. After the cessation of the war, this quickly resulted in a maximum of 881,000 in 1946, a 52% increase. Births subsequently fell to a minimum in 1955 and another maximum in 1974, thereafter repeating the cycle.
Figure A3. in the Appendix shows the cycle since 1980 and the minimum births during the winter of 2023/24. Maternity bed demand should therefore be at its lowest point and bed occupancy should be viewed in this light.
From
Figure 8 we see that apart from 9 units lying above the 5% turn-away line and 2 units reportedly lying above the 50% turn-away line, most units lie below the 0.1% turn-away line, and quite a few are below the 0.001% turn-away line. This is consistent with births being at a minimum. Given that the next peak in births is due around 2033 there is no need to close maternity beds since bed occupancy will have increased by around 20%. Indeed, all units currently lying above the 5% turn-away line will need to expand their bed numbers.
The reported percentage bed occupancy for maternity is measured at midnight and this omits patients admitted and discharged on the same day. Within the maternity bed pool (Obstetrics + Midwifery) this represents around 12% of bed occupancy. See
Table A1. in the Appendix for a list of specialty same day occupancy proportions. In
Figure 8 this will not represent a problem for those units below the 0.1% turn-away but will become increasingly problematic as the midnight turn-away increases above 5%.
It must be assumed that the management at the units/hospitals above 5% midnight turn-away did not understand the undulating nature of maternity bed demand and may have prematurely closed beds after the last peak in 2012. I am unaware of any National guidance regarding such trends and their implication to capacity planning (both for staff and bed numbers) in this specialty. It would be interesting to see if maternity units experiencing high turn-away are those associated with reported high levels of harm [
36].
Pediatric bed demand over the 2023/24 winter is of greater importance given the unremarkable levels of viral pathogens normally associated with pediatric respiratory admissions [
22]. To emphasize this point, an unremarkable winter is nonetheless characterized by pediatric bed demand incompatible with bed availability.
From
Figure 8, given that around 25% of pediatric demand occurs in the first year of life [
14], the implication of a minimum in births for 2023/2024 suggests that pediatric bed supply in England is at crisis level. In Pediatrics, some 6% of daytime occupied beds are from same-day admissions (
Table A1 in the Appendix). Once again this will have the greatest impact on daytime bed occupancy in those units above the 5% midnight turn-away line.
As far as can be discerned NHS England appears to be unaware of any issues regarding pediatric bed supply — especially given the steady rise in births through to 2033.
4.5.3.2. Critical Care Bed Occupancy
England has always had high levels of turn-away in CCUs, see L.2, L.30, L.56 in [
1]. While CCU bed numbers are increasing this seems to be a reactive process. I suspect that turn-away is never discussed lest the public becomes aware of the full extent of the problem. A degree of rationalization of CCU beds in London is possible, see L.30 in [
1] to create larger units with lower levels of turn-away. The independence of NHS Trusts largely precludes the necessary cooperation to achieve this goal.
4.5.3.3. Long Stay Patients
While admissions due to common winter pathogens were exceptionally low during the winter of 2023/24 there is a problem with long-stay patients in acute beds. On 30 January 2024, some 51,092 beds (52% of available beds) were occupied by patients with a stay of >7 days. Around 18,000 beds (18% of available beds) are consistently occupied by patients with a stay >21 days [
18]. This is likely due to chronic underfunding of adult social care [
37]. This problem arises from government policy rather than the NHS per se. Hence, if the government chose to adequately fund adult social care, then NHS bed demand would decline.
The key question is to which extent increased funding would decrease NHS bed occupancy. It has already been noted that nursing home bed capacity is low in England, see L.50 in [
1]. The perceived bottleneck may shift to a different place with little real effect.
4.5.4. Implications of Size to Capacity Planning
There are several profound implications of size to capacity planning of which here are some interesting examples.
A national initiative in Norway required 400+ different-sized municipalities to establish municipal ‘acute’ units (MAUs) to avoid hospital admissions. The goal was to transfer 240,000 patient days to these units, the equivalent of 658 occupied beds — on average just 1.7 occupied beds per municipality. The policy initiative seemingly overlooked the implications of queuing theory and a 24% increase in available MAU beds over the number planned was needed to meet the national target, based on the range in size between municipalities [
5].
Figure 7 immediately suggests that this policy initiative would experience problems since an average of 1.7 occupied beds implies 8 available beds at 0.1% turn-away (25.6% average occupancy). This average figure also ignores any seasonality in demand.
In Australia, a universal health insurance scheme was implemented in February 1984 which largely covered non-emergency health care [
38]. Apart from the increase in transaction costs, the unintended consequence was that elective care was shifted away from large acute sites to a multitude of small private hospitals. Australia now has a high number of available hospital beds, see L.10, L.46 in [
1]. The resulting escalation in capital costs was passed onto the insured population via higher insurance premiums. The uninsured population receives elective care with considerable delays, i.e., a large and growing waiting list, from public hospitals.
In the USA there are two factors. Firstly, the huge geographical size means that a high proportion of the population lives in rural areas [
39], which are serviced by small community hospitals. Due to the high capital costs these small hospitals are not financially viable and are largely run by the State governments. In addition, healthcare in the USA is largely funded via numerous private for-profit insurance companies, with high transaction costs. Hospitals are run largely by private companies which compete for market share. Hence, in most towns, there will be two or three competitor hospitals when one larger hospital would otherwise be justified. As a result, the USA has a very high proportion of hospitals with fewer than 100 beds, see K.3 in [
1]. Once again, the excess capital costs are carried by the insured population.
The population density in the world’s poorest countries is generally low [
39] creating additional problems for universal healthcare.
At a more pragmatic level, the implications of queuing theory and the Erlang equation are that one larger site is preferred over two smaller sites, in terms of lower capital costs and the ability to operate at higher average occupancy, see L.3 to L.5 in [
1]. When the need for separate male/female wards is factored into the capacity problem it may make greater sense to have a dedicated female unit for the specialties of Gynecology, Urology, and General Surgery than separate specialty bed pools. On that occasion, the male equivalent will be sized to accommodate just Urology and General Surgery patients. An alternate approach may be to use single rooms to balance the fluctuating needs for single-sex accommodation, see L.15 in [
1]. In some locations, maternity and pediatric inpatients may need to be rationalized to one site, with multiple sites covering the outpatient aspects of pregnancy/childbirth care.
Each location must evaluate various options because various types of care show different patterns of seasonal behavior, see L.6 in [
1], and the intrinsic volatility in demand is location-specific, see N.16 to N.28 in [
1].
4.5.5. The Reality of Volatility in Demand versus a Policy-Based View
The final implication is that hospitals should never be sized based on annual averages. Queuing theory clearly states that the point of service should be sized based on the time of maximum demand. This will be especially relevant to those specialties with seasonal peaks such as pediatrics, medicine, and trauma. Hence, hospitals need to be constructed with sufficient beds to cope with surges in demand. These beds may be unstaffed for much of the year but are ‘opened’ or staffed as needed. The bed planning process in England is unfit to meet this purpose as illustrated in Figures 8 to 10.
It has been my observation for over 30 years that health care policy in England is formulated based on a skewed view of reality. Hence, we (government agencies) ‘know’ how demand should or ought to behave — failure to match this viewpoint is, therefore, the fault of the NHS due to inefficiency, see L.24 in [
1] as an example. Such views are not restricted to politicians and as observed by Hollnagel [
40]
'The difference between how work is believed to be carried out, according to plans or the beliefs of people not intimately familiar with the activity, versus how and where it is actually carried out…’
The public is constantly informed that the NHS is inefficient, but no one ever says that insufficient beds generate a large part of this inefficiency. Any organization subject to severe resource constraints will exhibit high apparent inefficiency.
As an example, the “Priorities and operational planning guidance 2024/25” released by NHS England [
41] emphasizes that process improvement is needed to achieve multiple goals and standards. Nowhere in this document is any reference made to the fact that flow through the emergency department, inpatient beds, and into critical care largely depends on the mismatch between available capacity and presenting demand. This is akin to blaming the NHS for someone else’s problem.
This author has consistently demonstrated that the seasonal and the year-to-year volatility in demand is 2- to 3-times higher than can arise from simple statistical (Poisson-based) randomness, see N.1 to N.39 in [
1]. I will now describe some real-world examples.
It has been my observation that the correct sizing of pediatric units involves constructing daily bed occupancies over the past 10 to 15 years, adjusting these for growth in underlying demand, and then selecting the point of maximum demand. The usual practice for an NHS business case is to take last year’s admissions and extrapolate forward under highly unrealistic assumptions regarding ‘demand management’ via various improvement schemes including length of stay reduction. This process only leads to the insufficient bed numbers documented in Figures 8 to 10.
I have also observed that Trauma care follows poorly understood long-term patterns in bed demand. On one occasion a hospital observed that Trauma bed occupancy was exceptionally high, without any seeming cause. I suggested a Fourier Transform to analyze daily admissions. A Fourier Transform looks for patterns in frequencies such as vibration, sound, etc. The Fourier was duly applied to the daily over 10 years and a set of admission frequencies were observed. While the Fourier ‘understood’ the cause, we were left mystified regarding the explanation. It is now recognized that trauma admissions are the product of complex interactions between seasonal, weather, temporal, age, gender, policy, and social factors [
42,
43,
44,
45,
46,
47].
In addition to these examples, I have published multiple studies demonstrating the spatial movement of unrecognized infectious outbreaks causing large increases in medical admissions, see Q.1 to Q.18, R.1 to R.18 in [
1]. The costs associated with such variable demand are likewise highly volatile and location specific. Associated length of stay likewise shows high volatility and cannot be treated as a value that can be easily manipulated downward, see K.1 to K.9 in [
1].
Figure 1 is simply the outworking of such a reality. All have capacity planning implications that are location-specific and mostly ignored when applying annual averages for admissions and length of stay.
This has profound implications to how health care is funded. Many countries have chosen a government-run insurance scheme with the freedom to adjust premiums to reflect this volatility in demand and costs. In England, the NHS is funded via general taxation, which competes with other budgetary pressures. The outworking is that the NHS lurches from feast to famine because the funding does not match the flexibility dictated by volatile demand, see N.1 to N.39 in [
1].
As stated in the previous study [
1], health care policy is profoundly important and can be equally destructive if it is based on policy-based evidence rather than evidence-based policy.
4.5.6. A Turn-Away Based System for Assessing Hospital Efficiency and Effectiveness
It is proposed that the concept of turn-away be widely disseminated to hospitals by government health departments. The equivalent to Figures 7 to 10 can then form the basis for constructing a system for ideal occupancies based on size. Hence, something like no greater than 1% turn-away in maternity, pediatric, and CCU units. No greater than 3% turn-away for the totality of the adult bed pool. Lower levels of turn-away are desirable but may not be achievable given current constraints.
4.5.7. The Impact of Flawed Policy on Bed Numbers in England
The ratio of acute occupied beds per 1,000 deaths in England has been remarkably constant since 1998/99 [
1] when there were 107,729 available overnight beds and 28,697 geriatric beds [
19]. Geriatric beds were included in ‘general and acute’ beds in 2010/11. In Q3 of 2023/24, there were 104,455 available general and acute beds. By 2009/10 geriatric beds plateaued at 21,000 available beds, giving a current minimum possible of 87,000 acute beds. Hence available acute beds have probably declined by up to 20%. In 2010/11English NHS general and acute bed occupancy was around 86% steadily rising to 91.6% in Q3 of 2023/24 which is a rise of 7% — the gap is higher because bed occupancy was not reported before 2010/11. Hence the result of 30 years of flawed bed planning has created a deficit of >7% to <20% acute beds. The difference depends on whether geriatric beds represent curative or palliative beds and how this depends on adult social care funding, which is currently underfunded.
This is reflected in unacceptably high turn-away in nearly all adult acute beds in Figure 11 and many pediatric beds in
Figure 9. The gap is now so large that it would take at least a decade to remedy. As Kakad et al [
5] titled their paper “Erlang could have told you so - A case study of health policy without maths.”
It is now known that patients parked on a waiting list experience higher fundamental healthcare costs [
48] which represents yet another aspect of the deleterious consequences of turn-away.
5. Conclusions
Data regarding the expressed bed demand for English CCGs has revealed that the previous formula developed for international ‘available’ beds is better modeled as a power law function. Preliminary evidence shows that a power law function can be applied to occupied acute beds in Australia and the USA.
Higher ASMR is associated with higher bed demand, and ASMR is suggested as the best available measure for both international and intranational comparison. Additional local factors such as urban/rural, population density, and level of social care funding are likely to be relevant to the expressed bed demand.
Lines of constant turn-away from the Erlang B queuing model are used to determine if individual hospitals have sufficient available beds to meet the expressed bed demand. For optimum patient flow and efficiency, the average occupancy for a 1,000-bed hospital should be around 75% to 80%, see L.12, in [
1] and lower than this as size reduces. This does not imply that all beds should be staffed but that staffing should be flexed according to patient severity and seasonal variation in demand.
Average hospital occupancy in England is excessively high with adult, pediatric, and neonatal beds in some hospitals being dangerously high. This is the unfortunate outcome of 30 years of misplaced bed number policy with inappropriate Treasury rules for the affordability of new capital projects [
1]. Financial restrictions arising from the 2010 financial crash only exacerbated a poor situation.
Two robust tools are now available for comparison of the interrelated issues of international bed numbers and occupancy. This prevents the manipulation of reality by politicians seeking to make unsupported statements regarding hospital bed demand and supply. It is the totality of the health and social care systems which determine the expressed bed demand. Factors such as population density play an additional role in hospital size and hence the necessary occupancy for optimum patient flow.