Preprint Article Version 1 Preserved in Portico This version is not peer-reviewed

Adapting to Technological Change: A Qualitative Investigation of Digital Transformation in Supply Chain Operations

Version 1 : Received: 16 June 2024 / Approved: 17 June 2024 / Online: 17 June 2024 (08:03:50 CEST)

How to cite: Reynolds, S. Adapting to Technological Change: A Qualitative Investigation of Digital Transformation in Supply Chain Operations. Preprints 2024, 2024061115. https://doi.org/10.20944/preprints202406.1115.v1 Reynolds, S. Adapting to Technological Change: A Qualitative Investigation of Digital Transformation in Supply Chain Operations. Preprints 2024, 2024061115. https://doi.org/10.20944/preprints202406.1115.v1

Abstract

The rapid evolution of technology has profoundly reshaped supply chain operations across various industries, compelling organizations to adapt swiftly to maintain competitive advantage. This qualitative study delves into the adaptive strategies that organizations employ to navigate the intricate landscape of digital transformation within their supply chains. By conducting comprehensive in-depth interviews with key stakeholders, including supply chain managers, technology officers, and operational staff, this research aims to uncover the multifaceted challenges, opportunities, and best practices associated with integrating digital technologies into supply chain operations. The findings of this study reveal that successful digital transformation in supply chains hinges on several critical factors. Leadership plays a pivotal role in steering the organization through the complexities of technological change, emphasizing the need for visionary and adaptive leaders who can drive strategic initiatives. Organizational culture, characterized by a willingness to embrace change and foster innovation, emerges as a significant enabler of digital transformation. Additionally, strategic planning and a clear roadmap are essential for aligning technological initiatives with business objectives and ensuring seamless integration. Employee training and development are identified as crucial elements in overcoming resistance to change and enhancing digital literacy among the workforce. The study highlights the importance of continuous learning and skill development programs to equip employees with the necessary competencies to leverage new technologies effectively. Furthermore, the research underscores the significance of collaboration and communication across different levels of the organization to foster a cohesive approach to digital transformation. Challenges such as data security concerns, substantial financial investments, and the complexity of integrating diverse technologies are also explored. The insights derived from the interviews provide a nuanced understanding of how organizations can address these challenges by adopting robust cybersecurity measures, securing adequate funding, and leveraging modular and scalable technological solutions. This research contributes valuable empirical insights into the digital transformation journey of supply chain operations, offering practical recommendations for practitioners and scholars. The implications of this study are far-reaching, providing a framework for organizations to navigate the digital landscape successfully. Key recommendations include fostering a culture of innovation, investing in leadership development, prioritizing employee training, and adopting a strategic and holistic approach to digital transformation.

Keywords

Digital Transformation; Supply Chain Management; Adaptive Strategies, Leadership in Digital Change; Organizational Culture; Strategic Planning; Technology Integration; Employee Training; Digital Literacy; Continuous Learning; Skill Development

Subject

Business, Economics and Management, Business and Management

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