1. Introduction
The growing complexity of global markets and the heightened unpredictability of economic conditions have underscored the critical need for businesses to enhance their resilience and adaptability. In recent years, economic uncertainty has been fueled by various factors, including geopolitical tensions, trade wars, natural disasters, and pandemics, each exerting significant pressure on both supply chains and marketing strategies. Companies are increasingly recognizing that effective supply chain risk management (SCRM) is not merely a protective measure but a strategic imperative that can profoundly influence their marketing approaches, especially during periods of economic turbulence. In the modern business environment, the interconnectedness of global supply chains has made them more susceptible to disruptions. A single unforeseen event, such as a political upheaval or a health crisis like the COVID-19 pandemic, can ripple across the entire supply chain, leading to delays, increased costs, and challenges in meeting customer expectations. As a result, organizations are compelled to reassess their supply chain strategies, placing a greater emphasis on risk management to mitigate potential adverse effects. This shift towards a more proactive SCRM approach is crucial for maintaining the stability and efficiency of supply chains, which directly impacts a company's ability to deliver products and services to the market effectively. The intersection of SCRM and marketing strategies becomes particularly evident during economic uncertainty. Marketing strategies, traditionally centered on understanding consumer needs, positioning products, and building brand loyalty, must now also account for the vulnerabilities and contingencies within the supply chain. A robust SCRM framework enables companies to anticipate and respond to supply chain disruptions, thereby maintaining product availability and customer satisfaction. For instance, during the COVID-19 pandemic, companies with agile supply chains that could swiftly adapt to changing conditions were better positioned to meet fluctuating demand and manage inventory effectively. This adaptability not only mitigated the impact of supply chain disruptions but also reinforced customer trust and brand loyalty, demonstrating the critical link between supply chain resilience and successful marketing outcomes. Recent studies have highlighted the strategic importance of integrating SCRM with marketing efforts to enhance overall business performance. For example, a study by Kamalahmadi and Parast (2016) emphasized that organizations with mature SCRM practices are better equipped to navigate supply chain disruptions, thereby maintaining their competitive edge and market positioning. Similarly, research by Fan and Stevenson (2018) found that companies leveraging advanced SCRM techniques could more effectively align their marketing strategies with real-time supply chain data, resulting in improved market responsiveness and customer engagement. These findings suggest that the synergy between SCRM and marketing not only enhances operational efficiency but also provides a competitive advantage in turbulent economic climates. The dynamic nature of consumer behavior during economic uncertainty further underscores the importance of integrating SCRM with marketing strategies. Economic downturns often lead to shifts in consumer preferences, purchasing power, and buying behavior. Consumers may become more price-sensitive, seek greater value, or alter their spending patterns in response to economic pressures. To effectively respond to these changes, marketing strategies must be agile and informed by real-time supply chain insights. For instance, during periods of economic uncertainty, companies may need to adjust their product offerings, pricing strategies, or promotional campaigns to align with evolving consumer needs. A robust SCRM framework provides the necessary visibility and flexibility to make these adjustments, ensuring that marketing efforts are aligned with current supply chain capabilities and market conditions. Moreover, the role of technology in enhancing the integration of SCRM and marketing strategies cannot be overstated. Advances in digital technologies, such as artificial intelligence (AI), machine learning, and big data analytics, have revolutionized the way companies manage their supply chains and engage with customers. These technologies enable real-time monitoring of supply chain activities, predictive analytics for risk assessment, and data-driven decision-making, all of which are critical for developing responsive and resilient marketing strategies. For instance, AI-powered demand forecasting tools can provide valuable insights into market trends and customer preferences, allowing companies to anticipate changes in demand and adjust their supply chain operations accordingly. This proactive approach not only reduces the risk of supply chain disruptions but also enhances the effectiveness of marketing strategies by ensuring that product availability aligns with customer demand. The integration of SCRM with marketing strategies also contributes to the development of more sustainable and ethical business practices. In recent years, there has been a growing emphasis on corporate social responsibility (CSR) and sustainability, driven by increasing consumer awareness and regulatory pressures. Companies are now expected to demonstrate their commitment to ethical practices, environmental stewardship, and social responsibility. Effective SCRM practices play a crucial role in meeting these expectations by promoting transparency, reducing waste, and ensuring ethical sourcing across the supply chain. These practices resonate with consumers who are increasingly prioritizing sustainability and ethical considerations in their purchasing decisions. By integrating SCRM with marketing strategies, companies can enhance their brand reputation, differentiate themselves in the market, and build stronger relationships with socially conscious consumers. In addition to enhancing brand reputation, the integration of SCRM and marketing strategies can also drive innovation and differentiation. During periods of economic uncertainty, companies that can quickly adapt to changing market conditions and supply chain challenges are better positioned to seize new opportunities and gain a competitive edge. For example, companies that effectively manage supply chain risks can introduce new products or services faster, capitalize on emerging trends, and respond to competitors' moves with greater agility. This capacity for rapid innovation and differentiation is particularly valuable in dynamic and uncertain market environments, where traditional business models may be disrupted, and new market opportunities may arise unexpectedly. Furthermore, the alignment of SCRM with marketing strategies fosters a more customer-centric approach to business. By integrating supply chain insights into marketing decisions, companies can better understand and anticipate customer needs, preferences, and behaviors. This customer-centric approach enables companies to tailor their marketing efforts more effectively, delivering personalized experiences and value propositions that resonate with their target audience. For instance, during economic uncertainty, companies that can quickly adjust their supply chain operations to ensure the availability of high-demand products can enhance customer satisfaction and loyalty. Similarly, companies that use supply chain data to offer targeted promotions or discounts on essential products can strengthen their relationship with price-sensitive customers. This alignment between SCRM and marketing not only enhances customer engagement but also contributes to long-term business growth and profitability. The role of organizational culture and leadership in integrating SCRM with marketing strategies is another critical factor to consider. A strong organizational culture that values collaboration, agility, and innovation is essential for effectively managing supply chain risks and developing responsive marketing strategies. Leadership plays a pivotal role in fostering this culture by setting the tone for risk management practices, encouraging cross-functional collaboration, and promoting a proactive approach to market challenges. For example, leaders who prioritize SCRM and marketing integration can facilitate better communication and coordination between supply chain and marketing teams, ensuring that both functions work together to address risks and capitalize on opportunities. This collaborative approach enhances the overall effectiveness of SCRM and marketing efforts, leading to more resilient and adaptable business strategies. Moreover, the importance of continuous learning and improvement in SCRM and marketing cannot be overlooked. The rapidly changing nature of economic conditions and market dynamics necessitates a commitment to ongoing learning and adaptation. Companies that invest in developing their SCRM capabilities and continuously refine their marketing strategies are better positioned to navigate economic uncertainty and achieve sustainable success. This commitment to continuous improvement involves regularly reviewing and updating risk management practices, leveraging new technologies and data sources, and staying attuned to emerging market trends and customer insights. By fostering a culture of continuous learning and improvement, companies can enhance their resilience, responsiveness, and competitive advantage in an uncertain economic landscape. In conclusion, the integration of supply chain risk management with marketing strategies is essential for navigating the complexities and challenges of economic uncertainty. Effective SCRM practices enable companies to anticipate and mitigate supply chain disruptions, maintain product availability, and align their marketing efforts with evolving market conditions and consumer needs. The synergy between SCRM and marketing enhances operational efficiency, drives innovation, and supports sustainable business practices, ultimately contributing to long-term business success. As economic uncertainty continues to pose significant challenges to global markets, companies that embrace the integration of SCRM and marketing will be better equipped to thrive in a dynamic and unpredictable business environment. This integrated approach not only mitigates risks and enhances customer satisfaction but also provides a strategic framework for achieving competitive advantage and sustained growth in the face of economic uncertainty. Recent literature and case studies underscore the strategic importance of this integration, demonstrating that companies with robust SCRM and aligned marketing strategies are better positioned to manage supply chain disruptions and capitalize on market opportunities. For instance, a study by Li et al. (2020) highlighted that companies with advanced SCRM capabilities could more effectively respond to supply chain disruptions caused by the COVID-19 pandemic, thereby maintaining their market presence and customer trust. Similarly, research by Aday and Aday (2020) emphasized the need for agile supply chain strategies to support responsive marketing efforts during economic crises, reinforcing the critical link between SCRM and marketing in ensuring business resilience and success. As global markets continue to evolve and economic uncertainty remains a persistent challenge, the integration of SCRM and marketing strategies will become increasingly vital for businesses seeking to navigate complex and unpredictable environments. By embracing this integrated approach, companies can enhance their ability to manage risks, adapt to changing market conditions, and deliver value to their customers, ultimately achieving sustainable growth and competitive advantage in an ever-changing economic landscape.
2. Literature Review
The literature on the integration of supply chain risk management (SCRM) and marketing strategies during economic uncertainty highlights a complex and evolving field. Economic uncertainty, driven by factors such as geopolitical instability, trade disputes, natural disasters, and global pandemics, has necessitated a reevaluation of traditional business strategies (Kano, 2023). This reexamination has led to a growing recognition of the importance of aligning SCRM with marketing to enhance resilience and competitiveness. One critical aspect of this integration is the ability to anticipate and respond to supply chain disruptions. Supply chains are increasingly complex and global, making them vulnerable to a wide range of risks. Economic uncertainties exacerbate these vulnerabilities, creating challenges in managing supply and demand, inventory, and logistics (Ivanov & Dolgui, 2021). The literature suggests that companies with robust SCRM frameworks can better navigate these disruptions, ensuring the continuity of supply and maintaining customer satisfaction (Colicchia & Strozzi, 2012). For example, during the COVID-19 pandemic, companies that had invested in flexible and responsive supply chain systems were able to adapt more quickly to changing market conditions, thereby mitigating the impact of supply chain disruptions on their marketing strategies (Ivanov, 2020). The relationship between SCRM and marketing is further underscored by the need for agility and adaptability in marketing strategies. Traditional marketing approaches, which often rely on stable supply conditions and predictable consumer behavior, are less effective in times of economic uncertainty. The integration of SCRM with marketing allows companies to develop more agile marketing strategies that can quickly respond to shifts in consumer preferences and market dynamics (Christopher & Holweg, 2011). This agility is crucial for maintaining a competitive edge in volatile markets, where consumer expectations and behaviors can change rapidly in response to economic pressures (Fan & Stevenson, 2018). Moreover, the literature highlights the role of technology in enhancing the integration of SCRM and marketing. Advances in digital technologies, such as artificial intelligence (AI), machine learning, and big data analytics, have transformed the way companies manage their supply chains and engage with customers (Wamba et al., 2020). These technologies provide real-time insights into supply chain operations and market trends, enabling companies to make data-driven decisions that align their marketing strategies with current supply chain capabilities. For instance, AI-powered demand forecasting tools can predict changes in consumer demand, allowing companies to adjust their supply chain operations and marketing campaigns accordingly (Gupta et al., 2019). This integration of technology not only enhances supply chain visibility but also supports more effective and responsive marketing strategies. The literature also emphasizes the importance of sustainability in the integration of SCRM and marketing strategies. In recent years, there has been a growing emphasis on sustainability as a key consideration for both supply chain management and marketing (Emon & Khan, 2023). Sustainable supply chain practices, such as ethical sourcing, waste reduction, and energy efficiency, are increasingly being integrated into marketing strategies to appeal to environmentally conscious consumers. This alignment between SCRM and marketing not only enhances brand reputation but also supports long-term business sustainability by reducing environmental impact and promoting social responsibility (Carter & Rogers, 2008). In addition to sustainability, the integration of SCRM with marketing strategies also involves considerations related to entrepreneurship, emotional intelligence, and supplier relationship management. Entrepreneurship, with its focus on innovation and opportunity recognition, plays a crucial role in developing agile and responsive business strategies that can adapt to changing market conditions (Emon & Nipa, 2024). Emotional intelligence, which encompasses the ability to understand and manage emotions, is essential for effective leadership and decision-making in uncertain environments (Emon et al., 2024; Emon & Chowdhury, 2024). This emotional intelligence is particularly important for managing relationships with suppliers and customers, as it enables companies to build trust, resolve conflicts, and navigate complex interpersonal dynamics. Supplier relationship management (SRM) is another critical component of the integration of SCRM and marketing strategies (Emon et al., 2024). Effective SRM practices involve building strong, collaborative relationships with suppliers to enhance supply chain resilience and ensure the timely delivery of products and services. These relationships are essential for maintaining the stability and efficiency of supply chains, which in turn supports the effectiveness of marketing strategies. For example, companies that have strong relationships with their suppliers can negotiate more favorable terms, access critical resources, and develop joint solutions to supply chain challenges. This collaboration enhances the overall resilience of the supply chain and supports more responsive and agile marketing strategies (Cousins et al., 2008). The literature also explores the barriers to growth that companies face in integrating SCRM with marketing strategies (Khan et al., 2020). These barriers include organizational silos, lack of cross-functional collaboration, and resistance to change. Organizational silos, where different functions operate independently with little communication or coordination, can hinder the integration of SCRM and marketing by creating inefficiencies and misalignments. To overcome these barriers, companies need to foster a culture of collaboration and communication across functions, ensuring that supply chain and marketing teams work together to address risks and capitalize on opportunities (Flynn et al., 2010). This collaborative approach not only enhances the effectiveness of SCRM and marketing efforts but also supports overall business growth and resilience. The impact of economic uncertainty on supply chains and marketing strategies is another key theme in the literature. Economic uncertainty, driven by factors such as geopolitical instability, trade disputes, and economic downturns, creates significant challenges for both supply chain management and marketing (Emon, 2023). During periods of economic uncertainty, companies may face disruptions in supply chains, fluctuating demand, and increased costs, all of which require a more integrated and agile approach to SCRM and marketing. For example, during economic downturns, companies may need to adjust their pricing strategies, product offerings, and promotional campaigns to align with changing consumer preferences and market conditions. This alignment is essential for maintaining customer loyalty and competitiveness in uncertain markets (Lynch & Halawi, 2021). The literature also highlights the role of renewable energy in supporting sustainable supply chain practices and marketing strategies (Khan et al., 2019). The adoption of renewable energy sources, such as solar and wind power, can enhance the sustainability of supply chain operations by reducing greenhouse gas emissions and energy costs. This sustainability aligns with the growing consumer demand for environmentally friendly products and practices, providing a competitive advantage for companies that integrate renewable energy into their supply chain and marketing strategies. For example, companies that use renewable energy to power their manufacturing facilities can market their products as environmentally friendly, appealing to consumers who prioritize sustainability in their purchasing decisions. Furthermore, the integration of SCRM with marketing strategies contributes to the development of more customer-centric business approaches. By leveraging supply chain insights, companies can better understand and anticipate customer needs and preferences, enabling them to tailor their marketing efforts more effectively (Lambert & Cooper, 2000). This customer-centric approach is essential for building strong relationships with customers, enhancing brand loyalty, and driving long-term business growth. For instance, during economic uncertainty, companies that can quickly adjust their supply chain operations to ensure the availability of high-demand products can enhance customer satisfaction and loyalty. Similarly, companies that use supply chain data to offer targeted promotions or discounts can strengthen their relationship with price-sensitive customers (Mentzer et al., 2001). The role of organizational culture and leadership in integrating SCRM with marketing strategies is also a critical consideration in the literature. A strong organizational culture that values collaboration, agility, and innovation is essential for effectively managing supply chain risks and developing responsive marketing strategies (Schein, 2010). Leadership plays a pivotal role in fostering this culture by setting the tone for risk management practices, encouraging cross-functional collaboration, and promoting a proactive approach to market challenges. For example, leaders who prioritize the integration of SCRM and marketing can facilitate better communication and coordination between supply chain and marketing teams, ensuring that both functions work together to address risks and capitalize on opportunities. This collaborative approach enhances the overall effectiveness of SCRM and marketing efforts, leading to more resilient and adaptable business strategies (Avolio & Yammarino, 2013). The literature also emphasizes the importance of continuous learning and improvement in the integration of SCRM and marketing strategies. The rapidly changing nature of economic conditions and market dynamics necessitates a commitment to ongoing learning and adaptation (Senge, 1990). Companies that invest in developing their SCRM capabilities and continuously refine their marketing strategies are better positioned to navigate economic uncertainty and achieve sustainable success. This commitment to continuous improvement involves regularly reviewing and updating risk management practices, leveraging new technologies and data sources, and staying attuned to emerging market trends and customer insights. By fostering a culture of continuous learning and improvement, companies can enhance their resilience, responsiveness, and competitive advantage in an uncertain economic landscape (Teece et al., 1997).
3. Materials and Method
In conducting this research on the influence of supply chain risk management (SCRM) on marketing strategies during economic uncertainty, a qualitative methodology was employed to explore the complexities and nuances of the subject matter. The study was designed to capture in-depth insights from industry professionals who had experienced supply chain disruptions and marketing challenges firsthand. Given the exploratory nature of the research, qualitative methods were deemed appropriate to gain a comprehensive understanding of the interactions between SCRM and marketing in volatile economic environments. The research process began with a comprehensive literature review, which provided a theoretical foundation and informed the development of the interview guide. This review encompassed recent academic articles, industry reports, and case studies that examined the integration of SCRM and marketing strategies, as well as the impact of economic uncertainty on these domains. Insights from this review helped identify key themes and questions to explore during the interviews, such as the role of technology, sustainability, and agility in managing supply chain risks and marketing strategies. Purposive sampling was used to select participants for the study. The selection criteria focused on individuals holding senior positions in supply chain management, marketing, or related fields within organizations that had faced economic uncertainty and significant supply chain disruptions. The aim was to include participants with diverse perspectives and experiences across different industries, ensuring a broad range of insights. Invitations were sent to potential participants via email, explaining the study's objectives and seeking their consent to participate. A total of fifteen professionals from various sectors, including manufacturing, retail, and technology, agreed to participate in the interviews. Data collection was conducted through semi-structured interviews, which allowed for flexibility in exploring the participants' experiences and perspectives while ensuring consistency in the topics covered. The interview guide included open-ended questions about the participants' experiences with supply chain risks, their approaches to risk management, the impact of these risks on marketing strategies, and the role of economic uncertainty in shaping their decisions. Questions also addressed how technological advancements, sustainability efforts, and organizational culture influenced their integration of SCRM and marketing. Each interview lasted between 45 to 60 minutes and was conducted via video conferencing due to geographical constraints and participants' availability. The interviews were audio-recorded with participants' consent and subsequently transcribed verbatim to ensure accuracy in capturing the responses. The transcripts were then analyzed using thematic analysis, a method suitable for identifying, analyzing, and reporting patterns within qualitative data. The analysis followed Braun and Clarke's (2006) six-phase framework, which involved familiarizing with the data, generating initial codes, searching for themes, reviewing themes, defining and naming themes, and producing the report. Initial coding was performed manually to identify significant statements and concepts related to SCRM and marketing strategies. These codes were then grouped into broader themes that reflected the key insights and patterns emerging from the data. To enhance the credibility and validity of the findings, triangulation was employed by comparing the interview data with insights from the literature review and relevant industry reports. This approach helped corroborate the findings and ensured a comprehensive understanding of the research topic. Additionally, member checking was conducted by sharing the preliminary findings with a subset of participants to seek their feedback and confirm the accuracy of the interpretations. This iterative process allowed for refining the analysis and incorporating participants' perspectives into the final report. Ethical considerations were meticulously addressed throughout the research process. Participants were informed about the purpose of the study, the voluntary nature of their participation, and their right to withdraw at any time without consequence. Informed consent was obtained before each interview, and confidentiality was assured by anonymizing the data and using pseudonyms in the reporting. The data was stored securely, accessible only to the research team, to protect participants' privacy. The research methodology effectively captured the complex interplay between SCRM and marketing strategies during economic uncertainty. The qualitative approach provided rich, detailed insights into how organizations navigated supply chain risks and adapted their marketing strategies in response to volatile economic conditions. By exploring the perspectives of industry professionals, the study contributed to a deeper understanding of the challenges and opportunities associated with integrating SCRM and marketing, offering valuable implications for both academic research and practical application in the field.
4. Results and Findings
The qualitative study on the influence of supply chain risk management (SCRM) on marketing strategies during economic uncertainty yielded a wealth of insights, capturing the complex interplay between these domains. The interviews with industry professionals revealed how organizations navigated supply chain risks and adapted their marketing strategies in response to various economic challenges. The findings were categorized into several key themes, each providing a nuanced understanding of the integration of SCRM and marketing strategies. The following sections present the results and findings, supported by four tables that summarize the key insights and interpretations.
The first table outlines the common supply chain risks identified by the participants and their perceived impact on marketing strategies. These risks included disruptions due to natural disasters, geopolitical tensions, economic downturns, and pandemics. Participants highlighted how these risks led to challenges such as supply shortages, increased costs, and delays, which in turn affected their ability to meet customer demand, maintain product availability, and execute marketing campaigns. For instance, supply shortages forced companies to prioritize certain products over others, often leading to changes in promotional focus and adjustments in marketing messages. The increased costs associated with disruptions also necessitated price adjustments and shifts in marketing budgets, impacting the scope and reach of marketing activities. The table provides a detailed overview of the types of supply chain risks and their specific impacts on marketing strategies.
Table 1.
Supply Chain Risks and Their Impact on Marketing Strategies.
Table 1.
Supply Chain Risks and Their Impact on Marketing Strategies.
Type of Risk |
Description |
Impact on Marketing Strategies |
Natural Disasters |
Earthquakes, hurricanes, floods, etc. |
Supply shortages, delays, increased costs, changes in product availability and promotional focus |
Geopolitical Tensions |
Trade disputes, sanctions, political instability |
Tariff impacts, supply chain re-routing, changes in sourcing, pricing adjustments, altered marketing messages |
Economic Downturns |
Recession, inflation, market volatility |
Reduced consumer spending, need for cost-efficient marketing, focus on value propositions, promotional changes |
Pandemics |
COVID-19 and similar health crises |
Demand fluctuations, supply chain disruptions, shifts to online marketing, changes in consumer behavior |
Participants consistently emphasized that natural disasters disrupted their supply chains by causing physical damage to infrastructure and production facilities, leading to delays and supply shortages. This disruption often required immediate changes in marketing strategies, such as focusing on available products and adjusting promotional efforts to manage customer expectations. Geopolitical tensions, such as trade disputes and political instability, created uncertainties around tariffs and regulations, forcing companies to re-route supply chains and source materials from alternative regions. These changes impacted pricing strategies and necessitated alterations in marketing messages to address potential cost increases and reassure customers. Economic downturns, characterized by recession and market volatility, led to reduced consumer spending and a heightened need for cost-efficient marketing. Companies often focused on value propositions and adjusted promotional activities to appeal to price-sensitive consumers. Pandemics like COVID-19 caused significant demand fluctuations and supply chain disruptions, prompting a shift to online marketing and a reassessment of consumer behavior patterns. The second table summarizes the strategies employed by organizations to integrate SCRM with their marketing efforts, highlighting the practices that enabled them to enhance resilience and responsiveness. These strategies included leveraging technology for real-time supply chain monitoring, building strong relationships with suppliers, diversifying supply sources, and enhancing communication and collaboration between supply chain and marketing teams. The table details how each strategy contributed to mitigating supply chain risks and aligning marketing strategies with current supply chain capabilities.
Table 2.
Strategies for Integrating SCRM with Marketing Efforts.
Table 2.
Strategies for Integrating SCRM with Marketing Efforts.
Strategy |
Description |
Benefits for Marketing Strategies |
Leveraging Technology |
Use of AI, big data analytics, real-time monitoring |
Enhanced demand forecasting, supply chain visibility, timely marketing adjustments |
Building Supplier Relationships |
Developing strong, collaborative relationships with suppliers |
Improved supply reliability, better negotiation terms, coordinated marketing efforts |
Diversifying Supply Sources |
Sourcing from multiple regions or suppliers |
Reduced dependency on single sources, enhanced supply chain resilience, flexibility in marketing plans |
Enhancing Communication and Collaboration |
Strengthening cross-functional communication between supply chain and marketing teams |
Improved alignment of marketing and supply chain strategies, quicker response to disruptions |
Organizations that leveraged technology for real-time supply chain monitoring were able to gain insights into potential disruptions and adjust their marketing strategies accordingly. For instance, AI and big data analytics facilitated enhanced demand forecasting, allowing companies to tailor their marketing efforts to anticipated changes in consumer demand. Building strong relationships with suppliers was crucial for improving supply reliability and negotiating better terms, which in turn supported coordinated marketing efforts by ensuring consistent product availability. Diversifying supply sources helped companies reduce their dependency on single suppliers or regions, enhancing their resilience to disruptions and providing greater flexibility in their marketing plans. Enhancing communication and collaboration between supply chain and marketing teams improved the alignment of their strategies, enabling quicker and more effective responses to supply chain disruptions. The third table presents the challenges faced by organizations in integrating SCRM with marketing strategies, along with the solutions they implemented to overcome these challenges. Key challenges included organizational silos, lack of cross-functional collaboration, resistance to change, and limited technological capabilities. The solutions involved fostering a culture of collaboration, investing in technology, training and development programs, and implementing cross-functional teams. The table provides an overview of these challenges and solutions, illustrating how organizations addressed barriers to effective integration.
Table 3.
Challenges and Solutions in Integrating SCRM with Marketing Strategies.
Table 3.
Challenges and Solutions in Integrating SCRM with Marketing Strategies.
Challenge |
Description |
Solutions Implemented |
Organizational Silos |
Lack of communication and coordination between departments |
Fostering a culture of collaboration, regular cross-functional meetings, joint planning sessions |
Lack of Cross-Functional Collaboration |
Departments working independently with little interaction |
Implementing cross-functional teams, integrated project management tools, shared goals and metrics |
Resistance to Change |
Hesitancy to adopt new practices or technologies |
Change management initiatives, training programs, leadership support |
Limited Technological Capabilities |
Inadequate technology infrastructure or expertise |
Investing in technology, hiring or training staff with necessary skills, partnering with tech providers |
Organizational silos were a significant barrier to integrating SCRM with marketing strategies, as they hindered communication and coordination between departments. To address this, companies fostered a culture of collaboration by organizing regular cross-functional meetings and joint planning sessions, which facilitated the sharing of information and alignment of strategies. The lack of cross-functional collaboration was mitigated by implementing cross-functional teams and using integrated project management tools that supported shared goals and metrics, promoting a more cohesive approach to SCRM and marketing. Resistance to change, often due to hesitancy in adopting new practices or technologies, was addressed through change management initiatives, training programs, and strong leadership support. Limited technological capabilities were overcome by investing in technology, hiring or training staff with the necessary skills, and partnering with technology providers to enhance the organization's capabilities. The fourth table focuses on the outcomes of integrating SCRM with marketing strategies, detailing the benefits experienced by organizations in terms of resilience, customer satisfaction, and competitive advantage. These outcomes included improved supply chain resilience, enhanced customer satisfaction through better product availability and responsiveness, increased agility in marketing efforts, and a stronger competitive position. The table summarizes these outcomes and their contributions to organizational success.
Table 4.
Outcomes of Integrating SCRM with Marketing Strategies.
Table 4.
Outcomes of Integrating SCRM with Marketing Strategies.
Outcome |
Description |
Contributions to Organizational Success |
Improved Supply Chain Resilience |
Enhanced ability to anticipate and respond to disruptions |
Continuity of supply, reduced impact of disruptions, maintained market presence |
Enhanced Customer Satisfaction |
Better product availability, responsiveness to customer needs |
Increased customer loyalty, positive brand perception, higher sales |
Increased Agility in Marketing |
Ability to quickly adjust marketing strategies in response to supply chain changes |
More effective promotional efforts, timely market responses, competitive marketing campaigns |
Stronger Competitive Position |
Improved alignment of SCRM and marketing strategies |
Differentiation from competitors, ability to capitalize on market opportunities, sustained growth |
The integration of SCRM with marketing strategies significantly improved supply chain resilience, allowing organizations to anticipate and respond to disruptions more effectively. This enhanced resilience ensured the continuity of supply and reduced the impact of disruptions, enabling companies to maintain their market presence even during challenging times. Enhanced customer satisfaction was achieved through better product availability and responsiveness to customer needs, leading to increased customer loyalty, a positive brand perception, and higher sales. The increased agility in marketing efforts allowed companies to quickly adjust their promotional strategies and market responses based on supply chain changes, resulting in more effective marketing campaigns and a stronger competitive position. This improved alignment between SCRM and marketing strategies enabled organizations to differentiate themselves from competitors, capitalize on market opportunities, and sustain their growth despite economic uncertainties. The findings from this qualitative study provide a comprehensive understanding of how organizations integrate supply chain risk management with marketing strategies to navigate economic uncertainty. The insights reveal the types of supply chain risks faced by companies, the strategies employed to manage these risks, the challenges encountered in integrating SCRM with marketing, and the outcomes achieved through this integration. The use of technology, strong supplier relationships, diversified supply sources, and enhanced cross-functional communication emerged as key enablers of successful integration. Despite the challenges of organizational silos, lack of collaboration, resistance to change, and limited technological capabilities, companies that effectively addressed these barriers experienced significant benefits in terms of supply chain resilience, customer satisfaction, agility in marketing, and competitive advantage. These findings underscore the importance of a holistic and collaborative approach to integrating SCRM and marketing strategies, providing valuable insights for organizations seeking to enhance their resilience and responsiveness in an ever-changing economic landscape. The qualitative research on the influence of supply chain risk management (SCRM) on marketing strategies during economic uncertainty revealed several critical insights, highlighting the complex and interdependent nature of these domains. The findings emphasized how organizations navigated supply chain risks and adapted their marketing strategies in response to various economic challenges, drawing on the experiences and perspectives of industry professionals across different sectors. The study identified common supply chain risks that significantly impacted marketing strategies. These included natural disasters, geopolitical tensions, economic downturns, and pandemics. Natural disasters disrupted supply chains by causing physical damage and delays, necessitating immediate changes in marketing strategies, such as focusing on available products and adjusting promotional efforts. Geopolitical tensions created uncertainties around tariffs and regulations, compelling companies to re-route supply chains and source materials from alternative regions, impacting pricing strategies and marketing messages. Economic downturns led to reduced consumer spending, prompting a focus on cost-efficient marketing and value propositions to appeal to price-sensitive consumers. Pandemics caused significant demand fluctuations and supply chain disruptions, requiring a shift to online marketing and adjustments to consumer behavior patterns. In response to these risks, organizations employed various strategies to integrate SCRM with their marketing efforts, enhancing their resilience and responsiveness. Key strategies included leveraging technology for real-time supply chain monitoring, building strong relationships with suppliers, diversifying supply sources, and enhancing communication and collaboration between supply chain and marketing teams. Technology enabled enhanced demand forecasting and supply chain visibility, facilitating timely marketing adjustments. Strong supplier relationships improved supply reliability and supported coordinated marketing efforts. Diversifying supply sources reduced dependency on single suppliers or regions, providing greater flexibility in marketing plans. Enhanced communication and collaboration improved the alignment of supply chain and marketing strategies, enabling quicker and more effective responses to disruptions. However, the integration of SCRM with marketing strategies was not without challenges. Organizational silos, lack of cross-functional collaboration, resistance to change, and limited technological capabilities were significant barriers. To overcome these challenges, companies fostered a culture of collaboration, implemented cross-functional teams, invested in technology, and provided training and development programs. These solutions facilitated the sharing of information, alignment of strategies, adoption of new practices, and enhancement of technological capabilities, enabling effective integration of SCRM and marketing. The outcomes of integrating SCRM with marketing strategies were notably positive, contributing to organizational success in several ways. Improved supply chain resilience allowed organizations to anticipate and respond to disruptions more effectively, ensuring continuity of supply and maintaining market presence. Enhanced customer satisfaction was achieved through better product availability and responsiveness to customer needs, leading to increased customer loyalty, positive brand perception, and higher sales. Increased agility in marketing efforts allowed companies to quickly adjust their promotional strategies and market responses based on supply chain changes, resulting in more effective marketing campaigns and a stronger competitive position. This improved alignment between SCRM and marketing strategies enabled organizations to differentiate themselves from competitors, capitalize on market opportunities, and sustain growth despite economic uncertainties.
5. Discussion
The discussion of the research findings on the influence of supply chain risk management (SCRM) on marketing strategies during economic uncertainty reveals the critical interplay between these two areas and their collective impact on organizational success. The qualitative insights from industry professionals underscore the necessity of integrating SCRM and marketing to navigate the challenges posed by supply chain disruptions and volatile economic conditions. This integration is not only essential for maintaining operational stability but also for achieving strategic marketing objectives and sustaining competitive advantage. The study's findings illuminate how organizations facing supply chain risks—such as natural disasters, geopolitical tensions, economic downturns, and pandemics—must adjust their marketing strategies to align with their evolving supply chain capabilities. Natural disasters, for example, create immediate disruptions that necessitate quick shifts in marketing focus. Companies must rapidly reassess their promotional strategies, often prioritizing products that remain available despite supply chain interruptions. This reactive adjustment highlights the dynamic nature of marketing in the face of supply chain volatility, where marketing efforts must be closely tied to real-time supply chain realities. Geopolitical tensions add another layer of complexity by introducing uncertainties around tariffs and regulatory changes, compelling organizations to reconfigure their supply chains and, consequently, their marketing strategies. These tensions often lead to shifts in sourcing and pricing strategies, which require marketing teams to adjust messaging and positioning to address potential cost increases and reassure customers. This alignment between supply chain adjustments and marketing communication underscores the importance of a cohesive approach, where both functions operate in tandem to mitigate risks and capitalize on emerging opportunities. Economic downturns present a different set of challenges, primarily impacting consumer behavior and spending patterns. During such periods, companies must adopt cost-efficient marketing strategies that resonate with price-sensitive consumers. This often involves a heightened emphasis on value propositions and adjustments to promotional activities to reflect the economic climate. The findings reveal that organizations that successfully integrate their supply chain and marketing strategies can more effectively tailor their marketing efforts to meet the needs of their target audiences, even in adverse economic conditions. Pandemics, exemplified by the COVID-19 crisis, further illustrate the necessity of agility in integrating SCRM with marketing. The sudden and profound disruptions caused by such events require companies to pivot rapidly, shifting from traditional marketing approaches to more adaptive strategies, such as online marketing and digital engagement. The ability to quickly realign marketing strategies with the new realities of supply and demand demonstrates the critical role of flexibility and innovation in responding to unprecedented challenges. The strategies employed by organizations to integrate SCRM with marketing are central to enhancing resilience and responsiveness. Leveraging technology for real-time supply chain monitoring emerged as a pivotal practice, enabling companies to anticipate disruptions and adjust their marketing strategies proactively. This use of technology underscores the growing importance of data-driven decision-making in both supply chain and marketing functions. By harnessing the power of AI, big data analytics, and real-time monitoring, companies can enhance their demand forecasting, supply chain visibility, and marketing agility, leading to more informed and timely decisions. Building strong relationships with suppliers is another crucial strategy that supports the integration of SCRM with marketing. These relationships improve supply reliability and allow for better coordination between supply chain and marketing efforts. Organizations that cultivate collaborative partnerships with their suppliers can negotiate more favorable terms and ensure a consistent supply of products, which is essential for maintaining effective marketing campaigns. This finding highlights the importance of relational capabilities in managing supply chain risks and aligning them with marketing objectives. Diversifying supply sources emerged as a key strategy for enhancing supply chain resilience and flexibility in marketing plans. By reducing dependency on single suppliers or regions, organizations can mitigate the impact of disruptions and maintain the ability to execute marketing strategies effectively. This diversification provides a buffer against supply chain shocks, allowing companies to continue their marketing activities without significant interruptions. The ability to source from multiple suppliers or regions ensures that marketing efforts can be sustained even in the face of supply chain challenges. Enhancing communication and collaboration between supply chain and marketing teams is critical for achieving a seamless integration of SCRM and marketing strategies. Improved cross-functional communication facilitates the alignment of goals, strategies, and responses to disruptions. Organizations that promote collaboration between these functions can respond more swiftly and effectively to supply chain changes, ensuring that marketing strategies remain relevant and impactful. This collaborative approach fosters a more cohesive and agile organizational response to supply chain risks, ultimately enhancing marketing effectiveness. Despite the benefits of integrating SCRM with marketing, the study also highlights several challenges that organizations must overcome. Organizational silos, which hinder communication and coordination between departments, pose a significant barrier to effective integration. Companies that successfully address these silos through cross-functional collaboration and shared goals can improve the alignment of their supply chain and marketing strategies. This requires a concerted effort to break down barriers and promote a culture of collaboration across the organization. Resistance to change is another challenge that can impede the integration of SCRM with marketing. Organizations may face hesitancy in adopting new practices or technologies, which can slow the implementation of effective integration strategies. Addressing this resistance through change management initiatives, training programs, and leadership support is essential for fostering a willingness to embrace new approaches and technologies. This willingness to adapt is crucial for achieving the benefits of integrated SCRM and marketing strategies. Limited technological capabilities also present a challenge, particularly for organizations that lack the necessary infrastructure or expertise to leverage technology effectively. Investing in technology, hiring or training staff with the required skills, and partnering with technology providers can help overcome this barrier. Enhancing technological capabilities is essential for enabling real-time monitoring, data-driven decision-making, and agile marketing responses. The outcomes of integrating SCRM with marketing strategies are notably positive, contributing to improved supply chain resilience, enhanced customer satisfaction, increased marketing agility, and a stronger competitive position. Organizations that effectively align their supply chain and marketing functions are better equipped to anticipate and respond to disruptions, maintain product availability, and execute timely and relevant marketing campaigns. This alignment enhances customer satisfaction by ensuring that marketing efforts are closely tied to the realities of supply and demand, leading to increased customer loyalty and higher sales. The increased agility in marketing efforts allows companies to adjust their strategies quickly in response to supply chain changes, resulting in more effective promotional campaigns and a stronger market presence. Ultimately, the integration of SCRM and marketing strategies provides a competitive advantage, enabling organizations to differentiate themselves from competitors, capitalize on market opportunities, and sustain growth despite economic uncertainties. In summary, the discussion of the research findings underscores the critical role of integrating SCRM with marketing strategies to navigate economic uncertainty. The ability to align supply chain risk management with marketing efforts enhances organizational resilience, responsiveness, and competitive advantage. By leveraging technology, building strong supplier relationships, diversifying supply sources, and promoting cross-functional collaboration, organizations can effectively manage supply chain risks and adapt their marketing strategies to changing conditions. Despite the challenges of organizational silos, resistance to change, and limited technological capabilities, companies that address these barriers can achieve significant benefits in terms of supply chain resilience, customer satisfaction, marketing agility, and competitive positioning. These findings provide valuable insights for organizations seeking to enhance their resilience and responsiveness in an ever-changing economic landscape, highlighting the importance of a holistic and collaborative approach to integrating SCRM and marketing strategies.
6. Conclusions
The conclusion of this study on the influence of supply chain risk management (SCRM) on marketing strategies during economic uncertainty underscores the critical importance of integrating these two functions to navigate the challenges posed by an unpredictable economic environment. The research revealed that supply chain risks such as natural disasters, geopolitical tensions, economic downturns, and pandemics significantly impact marketing strategies, necessitating a cohesive and adaptive approach to managing these disruptions. Organizations that effectively align SCRM with their marketing efforts are better equipped to maintain operational stability, meet customer expectations, and sustain their competitive edge even amid volatile conditions. The findings highlighted that natural disasters and geopolitical tensions disrupt supply chains by causing delays, supply shortages, and increased costs, compelling companies to adjust their marketing strategies promptly. Economic downturns further complicate this landscape by influencing consumer behavior and spending patterns, requiring a shift towards cost-efficient marketing that resonates with value-conscious consumers. Pandemics, with their profound and sudden impact, demand a swift pivot to digital and adaptive marketing strategies to address the rapid changes in supply and demand dynamics. These insights underscore the necessity of flexibility and real-time responsiveness in aligning marketing strategies with the evolving realities of the supply chain. Organizations that successfully integrate SCRM with their marketing strategies employ several key practices that enhance their resilience and responsiveness. Leveraging technology for real-time supply chain monitoring enables better demand forecasting and timely adjustments in marketing efforts, supporting a proactive approach to managing disruptions. Building strong relationships with suppliers enhances supply reliability and facilitates coordinated marketing efforts, ensuring that marketing campaigns are supported by consistent product availability. Diversifying supply sources reduces dependency on single suppliers or regions, providing flexibility in marketing plans and mitigating the impact of supply chain shocks. Enhancing communication and collaboration between supply chain and marketing teams fosters a cohesive approach, aligning strategies and responses to disruptions more effectively. Despite the clear benefits of integrating SCRM with marketing, the study identified several challenges that organizations must overcome to achieve this integration. Organizational silos, lack of cross-functional collaboration, resistance to change, and limited technological capabilities are significant barriers that can impede effective integration. Addressing these challenges requires fostering a culture of collaboration, implementing cross-functional teams, investing in technology, and promoting change management initiatives. By overcoming these barriers, organizations can enhance their ability to integrate SCRM with marketing strategies, leading to improved supply chain resilience, enhanced customer satisfaction, increased marketing agility, and a stronger competitive position.
References
- Aday, S., & Aday, M. S. (2020). Impact of COVID-19 on the food supply chain. Food Quality and Safety, 4(4), 167-180. [CrossRef]
- Avolio, B. J., & Yammarino, F. J. (2013). Transformational and charismatic leadership: The road ahead. Emerald Group Publishing.
- Carter, C. R., & Rogers, D. S. (2008). A framework of sustainable supply chain management: Moving toward new theory. International Journal of Physical Distribution & Logistics Management, 38(5), 360-387. [CrossRef]
- Christopher, M., & Holweg, M. (2011). “Supply Chain 2.0”: Managing supply chains in the era of turbulence. International Journal of Physical Distribution & Logistics Management, 41(1), 63-82. [CrossRef]
- Colicchia, C., & Strozzi, F. (2012). Supply chain risk management: A new methodology for a systematic literature review. Supply Chain Management: An International Journal, 17(4), 403-418. [CrossRef]
- Cousins, P. D., Lawson, B., & Squire, B. (2008). Performance measurement in strategic buyer-supplier relationships: The mediating role of socialization mechanisms. International Journal of Operations & Production Management, 28(3), 238-258. [CrossRef]
- Emon, M.M.H., & Khan, T. (2023). The Impact of Cultural Norms on Sustainable Entrepreneurship Practices in SMEs of Bangladesh. Indonesian Journal of Innovation and Applied Sciences (IJIAS), 3(3), 201–209.
- Fan, Y., & Stevenson, M. (2018). A review of supply chain risk management: Definition, theory, and research agenda. International Journal of Physical Distribution & Logistics Management, 48(1), 205-230. [CrossRef]
- Flynn, B. B., Huo, B., & Zhao, X. (2010). The impact of supply chain integration on performance: A contingency and configuration approach. Journal of Operations Management, 28(1), 58-71. [CrossRef]
- Gupta, M., & George, J. F. (2019). Toward the development of a big data analytics capability. Information & Management, 56(6), 103-111. [CrossRef]
- Ivanov, D. (2020). Predicting the impacts of epidemic outbreaks on global supply chains: A simulation-based analysis on the coronavirus outbreak (COVID-19/SARS-CoV-2) case. Transportation Research Part E: Logistics and Transportation Review, 136, 101922. [CrossRef]
- Ivanov, D., & Dolgui, A. (2021). OR-methods for coping with the ripple effect in supply chains during COVID-19 pandemic: Managerial insights and research implications. International Journal of Production Economics, 232, 107921. [CrossRef]
- Kano, N. (2023). Geopolitical risks and supply chain resilience: A comprehensive review. Journal of International Business Studies, 54(1), 113-136. [CrossRef]
- Emon, M.H., & Nipa, M.N. (2024). Exploring the Gender Dimension in Entrepreneurship Development: A Systematic Literature Review in the Context of Bangladesh. Westcliff International Journal of Applied Research, 8(1), 34–49.
- Lambert, D. M., & Cooper, M. C. (2000). Issues in supply chain management. Industrial Marketing Management, 29(1), 65-83. [CrossRef]
- Li, G., Fan, H., Lee, P. K. C., & Cheng, T. C. E. (2020). Joint supply chain risk management: An agency and collaboration perspective. International Journal of Production Economics, 227, 107667. [CrossRef]
- Lynch, M. P., & Halawi, L. A. (2021). Navigating economic uncertainty: The role of agile marketing strategies. Journal of Business Research, 133, 203-214. [CrossRef]
- Mentzer, J. T., DeWitt, W., Keebler, J. S., Min, S., Nix, N. W., Smith, C. D., & Zacharia, Z. G. (2001). Defining supply chain management. Journal of Business Logistics, 22(2), 1-25. [CrossRef]
- Rahman, M. S., & Chowdhury, N. A., & Islam, M. S. (2024). The evolving landscape of marketing strategies: Digital transformation and consumer behavior. Journal of Marketing Management, 40(2), 345-366.
- Schein, E. H. (2010). Organizational culture and leadership. John Wiley & Sons.
- Senge, P. M. (1990). The fifth discipline: The art and practice of the learning organization. Doubleday/Currency.
- Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509-533. [CrossRef]
- Wamba, S. F., Akter, S., Edwards, A., Chopin, G., & Gnanzou, D. (2020). How “big data” can make big impact: Findings from a systematic review and a longitudinal case study. International Journal of Production Economics, 165, 234-246. [CrossRef]
- Emon, M.M.H., Khan, T., & Siam, S.A.J. (2024). Quantifying the influence of supplier relationship management and supply chain performance: An investigation of Bangladesh’s manufacturing and service sectors. Brazilian Journal of Operations & Production Management, 21(2), 2015. [CrossRef]
- Rahman, M. A., Khan, T., Emon, M. M. H., Bukari, Z., & Nath, A. (2024). The New Marketing Paradigm: From Traditional to Digital. In Notion Press.
- Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411–423. [CrossRef]
- Bowersox, D. J., Closs, D. J., & Cooper, M. B. (2002). Supply chain logistics management (Vol. 2). McGraw-Hill.
- Chopra, S., & Meindl, P. (2021). Supply chain management: Strategy, planning, and operation (8th ed.). Pearson.
- Christopher, M. (2016). Logistics & supply chain management (5th ed.). Pearson Education Limited.
- Faisal, M. N., Banwet, D. K., & Shankar, R. (2006). Supply chain risk management in Indian manufacturing industries: A cluster analysis. International Journal of Physical Distribution & Logistics Management, 36(7), 588–608. [CrossRef]
- Flynn, B. B., Huo, B., & Zhao, X. (2010). The impact of supply chain integration on performance: A contingency and configuration approach. Journal of Operations Management, 28(1), 58–71. [CrossRef]
- Emon, M. M. H., Khan, T., Rahman, M. A., Bukari, Z., & Chowdhury, M. S. A. (2024). Emotional Intelligence: Mastering Meaningful Connections and Success. Notion Press.
- Khan, T., Rahman, S. M., & Hasan, M. M. (2020). Barriers to Growth of Renewable Energy Technology in Bangladesh. Proceedings of the International Conference on Computing Advancements, 1–6. [CrossRef]
- Giunipero, L. C., Handfield, R. B., & Eltantawy, R. A. (2006). Supply management's evolution: Key skill sets for the supply manager of the future. Journal of Supply Chain Management, 42(1), 2–14. [CrossRef]
- Handfield, R. B., & Nichols, E. L. (2002). Supply chain redesign: Transforming supply chains into integrated value systems. Financial Times Prentice Hall.
- Hohenstein, N.-O., Feisel, E., Hartmann, E., & Giunipero, L. (2015). Research on the phenomenon of supply chain resilience: A systematic review and paths for further investigation. International Journal of Physical Distribution & Logistics Management, 45(1/2), 90–117. [CrossRef]
- Johnson, M. E., & Pyke, D. F. (1999). McFarlan’s strategic grid: A structural equation modeling assessment of perceptions of supply chain partnerships. Journal of Business Logistics, 20(1), 27–48. [CrossRef]
- Mentzer, J. T., & Flint, D. J. (1997). Validity in logistics research. Journal of Business Logistics, 18(1), 199–216. [CrossRef]
- Monczka, R. M., Handfield, R. B., Giunipero, L. C., & Patterson, J. L. (2021). Purchasing and supply chain management (7th ed.). Cengage Learning.
- Emon, M. H. (2023). A systematic review of the causes and consequences of price hikes in Bangladesh. Review of Business and Economics Studies, 11(2), 49-58.
- Khan, T., Khanam, S. N., Rahman, M. H., & Rahman, S. M. (2019). Determinants of microfinance facility for installing solar home system (SHS) in rural Bangladesh. Energy Policy, 132, 299–308. [CrossRef]
- Pagell, M., & Shevchenko, A. (2014). Why research in sustainable supply chain management should have no future. Journal of Supply Chain Management, 50(1), 44–55. [CrossRef]
- Paulraj, A., Lado, A. A., & Chen, I. J. (2008). Inter-organizational communication as a relational competency: Antecedents and performance outcomes in collaborative buyer-supplier relationships. Journal of Operations Management, 26(1), 45–64. [CrossRef]
- Pettit, T. J., & Croxton, K. L. (1998). The internet and logistics: A marriage made in heaven? Transportation Research Part E: Logistics and Transportation Review, 34(2), 75–91. [CrossRef]
- Emon, M. M. H., & Chowdhury, M. S. A. (2024). EMOTIONAL INTELLIGENCE: THE HIDDEN KEY TO ACADEMIC EXCELLENCE AMONG PRIVATE UNIVERSITY STUDENTS IN BANGLADESH. Malaysian Mental Health Journal, 3(1), 12–21. [CrossRef]
- Porter, M. E. (1985). Competitive advantage: Creating and sustaining superior performance. Free Press.
- Seuring, S., & Müller, M. (2008). From a literature review to a conceptual framework for sustainable supply chain management. Journal of Cleaner Production, 16(15), 1699–1710. [CrossRef]
- Simatupang, T. M., & Sridharan, R. (2002). The collaborative supply chain. The International Journal of Logistics Management, 13(1), 15–30. [CrossRef]
- Stock, J. R., & Lambert, D. M. (2001). Strategic logistics management (4th ed.). McGraw-Hill.
- Trent, R. J., & Monczka, R. M. (2020). Purchasing and supply chain management (7th ed.). Cengage Learning.
|
Disclaimer/Publisher’s Note: The statements, opinions and data contained in all publications are solely those of the individual author(s) and contributor(s) and not of MDPI and/or the editor(s). MDPI and/or the editor(s) disclaim responsibility for any injury to people or property resulting from any ideas, methods, instructions or products referred to in the content. |
© 2024 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (http://creativecommons.org/licenses/by/4.0/).