Article
Version 1
This version is not peer-reviewed
Influence of E-Commerce Technologies on Supply Chain Management in Retail
Version 1
: Received: 13 July 2024 / Approved: 14 July 2024 / Online: 15 July 2024 (11:12:32 CEST)
How to cite: Brown, W.; Johnson, O.; Wilson, G. Influence of E-Commerce Technologies on Supply Chain Management in Retail. Preprints 2024, 2024071140. https://doi.org/10.20944/preprints202407.1140.v1 Brown, W.; Johnson, O.; Wilson, G. Influence of E-Commerce Technologies on Supply Chain Management in Retail. Preprints 2024, 2024071140. https://doi.org/10.20944/preprints202407.1140.v1
Abstract
This study explores the transformative impact of e-commerce technologies on supply chain management within the retail sector. Through a thematic analysis of current literature and qualitative research findings, the study examines how technologies such as real-time monitoring, predictive analytics, AI, blockchain, and IoT are reshaping inventory management, procurement, logistics, and customer service. The research highlights significant improvements in operational efficiency, decision-making, and customer experience driven by these technologies. However, challenges such as system integration complexities, cybersecurity risks, and regulatory compliance issues are also identified. The study emphasizes the strategic adoption and integration of e-commerce technologies to enhance supply chain resilience, sustainability, and competitiveness. Insights from the analysis underscore the evolving role of technology in driving innovation and efficiency across supply chain functions, while also necessitating careful management of risks and complexities. Looking forward, the study discusses future trends including AI advancements, IoT connectivity, and blockchain applications, which are poised to further revolutionize supply chain dynamics. By addressing these trends and challenges strategically, retailers can leverage e-commerce technologies to optimize operations, mitigate risks, and meet evolving consumer demands in a digital-first marketplace.
Keywords
e-commerce technologies; supply chain management; retail sector; digital transformation; inventory management; procurement; logistics; customer service
Subject
Business, Economics and Management, Business and Management
Copyright: This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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