Preprint Article Version 1 Preserved in Portico This version is not peer-reviewed

Low Levels of Burnout Among Advanced Care at Home Providers at Mayo Clinic

Version 1 : Received: 10 September 2024 / Approved: 11 September 2024 / Online: 11 September 2024 (08:49:51 CEST)

How to cite: Gomez-Cabello, C. A.; Maita, K. C.; Borna, S.; Haider, S. A.; Genovese, A.; Prabha, S.; Forte, A. J.; Maniaci, M. J. Low Levels of Burnout Among Advanced Care at Home Providers at Mayo Clinic. Preprints 2024, 2024090873. https://doi.org/10.20944/preprints202409.0873.v1 Gomez-Cabello, C. A.; Maita, K. C.; Borna, S.; Haider, S. A.; Genovese, A.; Prabha, S.; Forte, A. J.; Maniaci, M. J. Low Levels of Burnout Among Advanced Care at Home Providers at Mayo Clinic. Preprints 2024, 2024090873. https://doi.org/10.20944/preprints202409.0873.v1

Abstract

Burnout in healthcare affects the quality of patient care. In 2020, Mayo Clinic implemented Advanced Care at Home (ACH), a new hospital-at-home program. We aimed to assess burnout levels among ACH providers, analyzing data from quarterly surveys. Physicians and nurse practitioners registered in ACH completed a 16-question anonymous survey distributed via email. Ten questions from the original survey used the Maslach Burnout Inventory to measure the three domains associated with burnout: depersonalization, emotional exhaustion, and personal achievement. We conducted a descriptive analysis using frequency distribution and percentages. A total of 27 providers participated, with response rates of 38%, 23%, and 66% in the first, second, and third quarters. Over 75% of the participants responded satisfactorily to nine of the ten questions associated with the risk of burnout. Moreover, 77% of providers felt joyful at work "always or most of the time." Of the 74% of participants who responded to the question about feeling burned out from work, 48% of the participants "strongly” or “somewhat” disagreed, while only 26% "strongly” or “somewhat” agreed. Mayo Clinic's ACH has demonstrated low levels of burnout among providers, positively impacting the well-being of healthcare workers and contributing to a high standard of patient care.

Keywords

hospital-at-home; home-based hospital; hospital home; telehealth; healthcare burnout; health provider well-being

Subject

Public Health and Healthcare, Public Health and Health Services

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