Introduction
Accessibility for people with disabilities
in ecotourism is an essential element in (Sandra Wall-Reinius, et,al, 2023)
.Providing equal access to ecotourism destinations and activities is not only
based on social justice, but also a strategic step to create an inclusive
tourism experience (David A. Fennell and Brian Garrod, 2022). Integration of
accessibility into infrastructure, services, and information is essential for
people with disabilities to fully participate (David A. Fennell and Brian
Garrod., 2023). This commitment reflects social responsibility and creates fair
opportunities in the tourism sector (Ewnetu,et,al, 2019), and is the
basis for sustainable tourism development (Thowayeb H. et, al,, 2020)
Providing inclusive facilities, services,
and information requires various measures, such as wheelchair ramps, accessible
pedestrian paths, Braille signage (Badawy,et,al, 2020), and audio guides
(Azmi, et,al, 2023). These adaptations eliminate physical and
informational barriers that hinder the participation of people with
disabilities in ecotourism (Celeste Eusébio, et,al, 2023). In addition
to improving the tourism experience for all visitors (Edgardo Sica, et,al,
2021), accessibility is essential in ecotourism planning for long-term
sustainability (Bakhsh, et,al, 2023). Inclusive destinations attract
more tourists, increase global competitiveness, and have positive impacts on
local communities (Mark Chris M. Lapuz, 2023), including increased income
(Mohammad Nematpour, et,al, 2024), and job creation (Heru, et,al,
2023).
Improving accessibility in ecotourism is
not only an ethical imperative, but also a strategic advantage for tourism destinations.
By implementing accessibility in tourism policies, destinations can create
inclusive, sustainable tourism (Kukreti, et,al, 2023), and encompass
social justice, cultural preservation, and environmental management (Dawson, et,al,
2023). However, challenges such as limited access (Trinidad Domínguez Vila, et,al,
2024), low awareness (Aliyu Mohammed Tata,et,al, 2024), and lack of
government commitment (Cheryl Cockburn-Wootten, et,al, 2018) remain.
Collaboration between government, private sector, and non-governmental
organizations is key to improving the inclusiveness and accessibility of
tourism for all parties (Wondirad, et,al, 2020).
Tourism for people with disabilities is
still hampered by the lack of regulations and accessibility of facilities. More
attention is needed on infrastructure that supports their inclusion
(Kastenholz, et,al,2018). People with disabilities overcome barriers
through personal strategies and organizational support, playing a vital role in
promoting inclusive destinations and creating new business opportunities (Yi
Chao , et,al, 2024). In addition to making economic contributions, they
also fight for their rights and equality in society (Simon Darcy,et,al,
2020). People with disabilities often face barriers in accessing tourism, such
as physical limitations, lack of information, and services that do not meet
their needs. Although Law Number 10 of 2009 guarantees their rights, the
implementation of Disability-Friendly Tourism in Indonesia is still limited,
although in line with the 2015-2030 SDGs agenda (Fitri Fadhilah Sumiars,et,al,
2022).
Accommodating the needs of people with
disabilities in tourism development is very important, considering the global
population of people with disabilities reaching more than 1 billion people,
with a large market potential (Vila, et,al, 2017). Data on people with
disabilities in Indonesia is around 9.7% of the population in 2019, equivalent
to 26 million people (TEMPO.CO., 2023). In North Maluku, there were 7,162
people with disabilities in 2020 (TimesIndonesia co.id, 2022), and in Ternate
City 1,450 people in 2021, indicating significant tourism market potential
(Brindonews.com, 2022), indicating their significant potential in the tourism
market.
As an ecotourism destination, Ternate City
is proactive in increasing inclusivity with accessibility policies for people
with disabilities and supporting sustainable tourism. This study evaluates the
impact of policies on the community, emphasizes the importance of accessibility
awareness, and encourages improvements in policies and community education
programs to create comfortable, sustainable tourism and improve the economic
and social welfare of the community.
Method
This study used a quasi-experimental
design, a development of the true experimental design. Quasi-design has a
control group but does not fully control external variables. The research
pattern used is a nonequivalent control group design, with two groups of
subjects, namely the experimental group and the control group, each receiving treatment
with a different intervention method (Kuras Purba, 2023). The purpose of this
study was to evaluate the impact of the policy model on community knowledge,
attitudes, and behavior regarding the accessibility of ecotourism for people
with disabilities in Ternate City. This study was conducted from January to
June 2024 in three different sub-districts which are the main tourist locations
in Ternate City, North Maluku Province, Indonesia, namely Sulamadaha Beach in
Sulamadaha Village, Tolire Besar Lake in Takome Village, and Batu Angus
Geotourism in Kulaba Village. These locations are the main destinations in
Ternate City and have never been the object of previous research, especially
regarding the accessibility of ecotourism for people with disabilities. The
study population included residents from three sub-districts: Sulamadaha (1926
people), Takome (1146 people), and Kulaba (1892 people), with a total
population of 4964 people (BPS Kota Ternate, 2023). This study has obtained
ethical eligibility from the Health Research Ethics Commission of Dr. Moewardi
Hospital with ethical eligibility number: 2.355 / XII / HREC / 2023. In this
study, the probability sampling method was applied which gave each member of
the population an equal opportunity to be selected as a sample. The technique
used was Cluster Random Sampling, where the population was divided into several
groups (clusters), several clusters were selected randomly, and all members in
the selected cluster were taken as samples with the Cluster Random Sampling
Formula:
Sulamadaha Subdistrict 10% x1926 = 0,1x1926=193
Takome Subdistrict 10% x 1146 =0,1x1146=115
Kulaba Subdistrict 10% x1892=0,1x1892=189
With this method, the number of targeted samples is 287 people, or 10% of the population in each sub-district. while the number "3" describes the number of sub-districts involved in this study. The research instrument is a questionnaire to collect data systematically. Data analysis involves univariate, bivariate analysis (with paired t-Test and p-value <0.05), and multivariate (using multiple linear regression to evaluate the influence of independent variables with p <0.05 and p <0.025 (Sugiyono, 2022).
Results
Analisis Data Des Deskriptif
Author Contributions
Hairudin La Patilaiya, Ari Natalia Probandari, Hartono, and Sunarto all contributed as authors in data analysis, result interpretation, manuscript preparation, and the creation of all maps and figures.
Funding
This research is part of the Dissertation: Policy Intervention Model in Improving Ecotourism Accessibility in Ternate City, funded by the Indonesian Education Scholarship (BPI) from the Education Fund Management Institute (LPDP) of the Ministry of Finance.
Acknowledgments
The author expresses gratitude to the communities of Sulamadaha, Takome, and Kulaba Villages for their valuable contributions during the data collection process. Appreciation is also extended to the Indonesian Education Scholarship (BPI), Muhammadiyah University of North Maluku, Ternate City Tourism Office, Makugawene Disability Family Association of Ternate City, Ternate City National Unity and Politics Agency, as well as the Governments of Sulamadaha, Kulaba, and Takome Villages for their support throughout this research.
Conflicts of Interest
There is no potential conflict of interest with the authors.
Disclosure Statement
The authors declare that there is no conflict of interest regarding the publication of this paper. All procedures performed in the study were in accordance with the ethical standards of the institutional and national research committee. Informed consent was obtained from all individual participants involved in the study. No external funding was received for this research.
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