Navigating Strategic Risks: Overcoming Challenges in the Competitive Cloud Computing Sector

Nigar Karimova

doi:10.20944/preprints202410.1303.v1

Preprint Case Report Version 1 This version is not peer-reviewed

Version 1 : Received: 7 October 2024 / Approved: 16 October 2024 / Online: 16 October 2024 (15:25:00 CEST)

This paper analyzes ServiceNow’s overall strategy, business model, mission, vision, and key strategic risks. ServiceNow, a platform-as-a-service provider, has experienced significant growth and is poised for further expansion. The paper identifies strategic risks such as legislative and regulatory challenges, strategy development and execution risks, and competition in the cloud computing industry. Using Porter’s Five Forces framework, the assignment explores these risks and proposes mitigation strategies. Recommendations are made to protect intellectual property, maintain customer loyalty through subscription models, and ensure innovation in response to evolving market demands.

Cloud Computing, Strategic Risk Management, ServiceNow, Porter’s Five Forces, SaaS Platform Security, Regulatory Compliance

Business, Economics and Management, Business and Management

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Navigating Strategic Risks: Overcoming Challenges in the Competitive Cloud Computing Sector

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