Supplier Relationship Management (SRM) is a critical aspect of supply chain management, particularly in today's dynamic and interconnected business environment. This qualitative research study explores SRM practices within the context of supply chain dynamics, aiming to understand how organizations manage their supplier relationships to achieve strategic objectives. Through semi-structured interviews, document analysis, and participant observation, key themes emerge, including collaboration, trust, risk management, performance measurement, digital technology integration, sustainability, cultural alignment, supplier development, strategic alignment, emotional intelligence, and marketing perspectives. The findings underscore the importance of collaboration and trust in fostering strategic partnerships with suppliers, mitigating risks, and enhancing supply chain resilience. Effective risk management practices, performance measurement systems, and digital technology integration are essential for improving transparency, efficiency, and responsiveness in SRM. Sustainability considerations highlight the need for aligning SRM practices with corporate social responsibility goals and stakeholder expectations. Cultural alignment, supplier development programs, strategic alignment, emotional intelligence, and marketing perspectives further enrich the understanding of how organizations navigate their supplier relationships. This study contributes to the body of knowledge on SRM by providing empirical insights into the practices, challenges, and opportunities associated with managing supplier relationships in dynamic supply chains. The findings offer valuable guidance for practitioners and policymakers seeking to enhance their SRM practices and achieve competitive advantage in today's complex business landscape.

In the dynamic and complex environment of industrial control rooms, operators are often inundated with a multitude of tasks and alerts, which can lead to an overwhelming situation known as task overload. This state can precipitate decision fatigue and a heavier reliance on cognitive biases, potentially compromising the decision-making process. To mitigate such risks, the implementation of decision support systems becomes crucial. These systems are designed to assist operators in making swift and well-informed decisions, particularly when they sense their own judgment may be faltering. Our research introduces an AI-based framework that leverages dynamic influence diagrams and reinforcement learning to construct an effective decision support system. The cornerstone of this framework is the creation of a robust, interpretable, and efficient tool that supports control room operators during critical process disturbances. By integrating expert knowledge, the dynamic influence diagram forms a comprehensive model that captures the uncertainties inherent in complex industrial processes. It is adept at anomaly detection and recommending optimal actions. Moreover, this model is enhanced through a strategic partnership with reinforcement learning algorithms, which fine-tune the recommendations to be more context-specific and precise. The ultimate goal of our framework is to provide operators with a live, reliable decision support system that can significantly improve their response during process upsets. This paper outlines the development of our AI framework and its application within a simulated control room environment. Our findings indicate that the use of decision support systems can lead to improved operator performance and reduced cognitive workload. However, it also reveals a trade-off with situation awareness, which tends to diminish as operators may become overly reliant on the system’s guidance. Trust emerges as a critical factor in the adoption and effectiveness of decision support systems. Our research underscores the importance of balancing the benefits of decision support with the need for maintaining operator engagement and comprehension during process operations.

The next-generation "Industrial Internet of Things" (IIoT) will support "Machine-to-Machine" (M2M) communications for smart Cyber-Physical-Systems and Industry 4.0, and require guaranteed cyber-security. This paper explores hardware-enforced cyber-security for critical infrastructures. It examines a Quantum-Safe "Software-Defined Deterministic IIoT" (SDD-IIoT), with a new forwarding-plane (sub-layer-3a) for deterministic M2M traffic flows. A "Software-Defined-Networking" (SDN) control-plane controls many "SDD Wide Area Networks" (SDD-WANs), realized with FPGAs. The SDN control-plane provides an "Admission-Control/Access-Control" system for network-bandwidth, using collaborating Artificial Intelligence (AI) rule-based "Zero Trust Architectures" (ZTAs). Hardware-enforced access-control eliminates all congestion, BufferBloat, and DoS/DDoS attacks in the forwarding-plane, reduces buffer-sizes by 100,000+ times, and supports ultra-reliable and uItra-low-latency communications in the SDD-WANs. The SDD-WANs can: (i) Encrypt/Authenticate M2M flows using Quantum-Safe ciphers, to withstand attacks by Quantum Computers; (ii) Implement "Guaranteed Intrusion Detection Systems" in FPGAs, to detect cyber-attacks embedded within billions of IIoT packets/second; (iii) Provide guaranteed immunity to external cyber-attacks against critical infrastructure, and exceptionally-strong immunity to internal cyber-attacks; (iv) Save $US100s of billions annually by exploiting FPGAs; and (v) Enable "Quantum Key Distribution" (QKD) Networks by providing a programmable forwarding-plane with "authenticated classical channels" and full-immunity to DoS/DDoS attacks. Extensive experimental results for an SDD-WAN over the European Union are reported.

This qualitative research explores the impact of Supplier Relationship Management (SRM) on e-commerce brand reputation, focusing on the strategic imperatives, operational challenges, and economic implications within digital supply chains. Trust emerges as a foundational element in effective SRM practices, facilitating consistent product quality, timely delivery, and consumer trust, thereby enhancing brand credibility and loyalty. Strategic alignment of SRM with organizational goals enables e-commerce brands to leverage supplier capabilities for mutual growth and innovation. Operational challenges such as technological constraints and logistical complexities underscore the importance of digital integration and proactive risk management strategies to optimize SRM effectiveness. Digital technologies, including AI and blockchain, play a transformative role in enhancing transparency, efficiency, and resilience in SRM strategies, enabling e-commerce firms to mitigate risks and capitalize on market opportunities. Emotional intelligence (EI) competencies among supply chain professionals facilitate effective communication, conflict resolution, and sustainable supplier relationships that bolster brand reputation resilience. Economically, effective SRM practices yield cost efficiencies, improved financial performance, and resilience against supply chain disruptions, supporting sustainable growth in competitive digital markets. This study contributes valuable insights for practitioners and scholars aiming to enhance SRM strategies, optimize supplier relationships, and strengthen brand reputation management in e-commerce. By prioritizing trust, strategic alignment, digital innovation, EI competencies, and proactive risk management, e-commerce brands can navigate complexities, capitalize on opportunities, and foster positive brand reputations in the evolving landscape of digital commerce.

Fundamental science and applied research and technology development (RTD) are facing significant challenges that particularly compound to the notorious credibility, reproducibility, funding and sustainability crises. The underlying, serious shortcomings are substantially amplified by a metrics-obsessed publication culture, and a growing cohort of academics fishing for fairly stagnant (public) funding budgets. This work presents, for the first time, a groundbreaking strategy to successfully address these severe issues; the novel strategy proposed here leverages the distributed ledger technology (DLT) “blockchain” to capitalize on cryptoeconomic mechanisms, such as tokenization, consensus, crowdsourcing, smart contracts, reputation systems as well as staking, reward and slashing mechanisms. This powerful toolbox, which is so far widely unfamiliar to traditional scientific and RTD communities (“TradSci”), is synergistically combined with the exponentially growing computing capabilities for virtualizing experiments through digital twin methods in a future scientific “metaverse”. Project contributions, such as hypotheses, methods, experimental data, modelling, simulation, assessment, predictions and directions are crowdsourced using blockchain, and captured by so-called non-fungible tokens (“NFTs”). The so enabled, highly integrative approach, termed decentralized science (“DeSci”), is destined to move research out of its present silos, and to markedly enhance quality, credibility, efficiency, transparency, inclusiveness, sustainability, impact, and sustainability of a wide spectrum of academic and commercial research initiatives.

This qualitative research explores Supplier Relationship Management (SRM) within the context of subscription-based e-commerce models. Through in-depth interviews and thematic analysis, the study investigates key elements such as trust, collaboration, technology integration, sustainability, risk management, cultural alignment, innovation, cost management, globalization, supplier selection, and performance measurement. Findings reveal that trust is foundational in fostering reliable interactions and open communication between e-commerce businesses and suppliers. Collaboration emerges as crucial for innovation and operational efficiency, facilitating co-development and shared risk management. Technology integration, including AI and blockchain, enhances supply chain visibility and decision-making capabilities. Sustainability considerations drive businesses to engage with suppliers adhering to environmental standards, enhancing brand reputation and consumer loyalty. Effective risk management strategies mitigate disruptions and ensure supply chain resilience. Cultural alignment fosters harmonious partnerships and mutual understanding across diverse global markets. Innovation through supplier collaboration drives product development and market responsiveness. Cost management practices optimize operational efficiency and strategic supplier relationships. Globalization necessitates adaptive strategies to manage diverse cultural and regulatory landscapes. Strategic supplier selection and continuous performance measurement drive ongoing improvement and alignment with business objectives. This study contributes empirical insights and practical implications for enhancing SRM in subscription-based e-commerce, informing strategies to navigate challenges and leverage opportunities in a competitive marketplace.